staff needs to be complimented, as each of them from reception, room service, concierge, restaurant were polite, smiling, hospitable, and very helpful

attentive and kind staff, especially cleaning and breakfast staff

right next to the medina and when you have breakfast and dinner, you are overlooking the city

breakfast was good and the pool on the roof was lovely

porter to take our luggage; special thanks to amina who offered to cut a pomegranda for us at breakfast, picked up the airpods i left behind and on our day of departure she brought packaged

the breakfast is super

beautiful riad with a bar in good location

at a slightly intrusive volume was competing with the heavy beat of the music coming from the bar on the roof - so not so relaxing

spa was not in use, rooftop was also abandoned and not in a useable state, had to go to atm at 7am

beautiful property, amazing pool and excellent location

amazing riad with large master suites. nice breakfast with a mix of local and standard items.

the breakfast was very good too

breakfast

we were served breakfast every morning, at the hour of our choosing

breakfast was fine but would have been nice to have some more options and for it to arrive on time

a delicious traditional breakfast

the rooms are spotless, the hotel is very clean, the breakfast is delicious, and the location is perfect

their breakfast is good and bed good.

breakfast was next to none, the breakfast was beautiful

breakfast on the roof

also the breakfast was amazing

everything, especially the food and the kind staff, in particular the manager who came at the bar to ask if everything was ok

wifi, air conditioning, pool, food, music, and all around decorations and ambiance were worth the stay

the standard of the spa exceeded our expectation

the breakfast was really good

the pool and the view from the rooms is amazing, as well as the food it is the best we have tasted

the bar was also good with live music

location, excellent bar and main restaurant, both with great views

rooftop bar and restaurant had fabulous views and the food was excellent

with several beautifully decorated courtyards, a stunning pool complex and amazing rooftop bars and restaurants

music in the rooftop bar was a bit too loud considering the small space

the pool is just the pool in the central courtyard and i can't imagine anyone swimming in it

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of use while there

breakfast was also extremely delicious and they have laundry services as well

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking in and out process (+) delicious breakfast with lots of options (+) breakfast was typically moroccan (+)the staff was very friendly and the property was clean and spacious . breakfast was good. (+) the breakfast was delicious, a real treat (+)the property was beautiful, staff amazing and delicious breakfast. (+) breakfast is generous and varied, served with care (+)location / nice and friendly staffs / cleanness / the room condition and the breakfast (+) breakfast was both generous and beautifully presented a delight for all the senses (+) the cuisine is exceptional, and the breakfast is both generous and delicious

pool was not really for swimming

we enjoyed breakfast and a delicious dinner on the rooftop terrace

breakfast was very good as the dinner at restaurant

especially mohamed and hassan and the other young man at breakfast

nice riad. clean and comfortable. staff friendly. good breakfast and dinner.

the girls who run it are so kind, the guys who serve breakfast are always ready with an extra glass of oj

first riad we stayed at during our 2-week girls trip around morocco, and it definitely raised the bar high

the cooking at the restaurant and at breakfast is outstanding, with very refined takes on moroccan dishes and flavors

the staff were amazing, and the breakfast was top-notch

clean, great breakfast, great shower, comfortable bed, crisp sheets, very pretty house, great peaceful

was extremely friendly and helpful, the room was spacious, comfortable and well heated, and the breakfast (especially the coffee) was delicious

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

hatim was so nice with me and his father also.i like go there again. the breakfast was so nice

breakfast could improve with the addition of some cheese or boiled eggs and coffee

perfect location. perfect breakfast. nice people.

run by a welcoming family, they graciously accommodated our breakfast times to suit our schedule on a couple of occasions during our stay

location to visit the medina with easy access and good parking space

in a room, with all the useful information would be very helpful, including housekeeping times, wifi password, useful phone numbers etc

pool was in poor condition also, when you go at the parking even though it seems a dead end the

great massage. rooftop pool. delicious food. beautiful room.

- the breakfast was good and the food in the hotel was excellent including room service

breakfast was traditional moroccan food

breakfast was heavy on carbs, some fresh fruits would have been a nice touch.

incredible dinner and breakfast

the breakfast was great every morning, with some delicious moroccan foods

got a suite with spa and the spa ain't even working. no food at the hotel. poor

it had a bar and restaurant and the food was pretty good

the spa and my treatments were done with great detail

rking in front of the hotel then few hundred meter from medina entrance) room amenities are

hotel is so fascinating with magnificent facilities such as the pool , great breakfast 10/10 , clean and comfy

the following morning we had a feast for breakfast

location reception people bar music

staff are really cheerful and took great care to give us a room as far as possible from the bar as there was a football match being aired late in the evening

good room, good pool, good bar

the british saloon bar is a fun place to get a drink and a shisha in the evenings and is open until 2am

location right next to the medina, bar and pool were great to get back to after a long day out in the hustle and bustle

the breakfast was outstanding

i was asked every day when i wanted breakfast the next morning and was given a feast

the riad does have a pool which appears to be open for use at any time, i never got around to it, but it looked very

breakfast is excellent, and they are happy to accommodate special requests

excellent customer service, good breakfast and laundry service was provided for a reasonable fee

the inner courtyard astounding and it was a real pleasure having breakfast there

wifi was a little slow, but i think

breakfast was very good

wifi never worked over 3 days

breakfast was fabulous

they also have a sports bar that shows all the major football games

bar with panoramic view is great, but the cocktails are rally below par ofr such a place, and the

the swimming pool helped surviving the 39

old city, directly below me; the ruins of the merinid tombs to the left, and the hotel swimming pool to the right

for iron multiple of times and it was not delivered- english language is an issue also, the room service menu prices were different than those i had on the

coffee served at the bar : watery tasteless and expensive

even though clearly a lot of money has been spent on the reception and bar area, the rooms are dated, gloomy and the tv had very bad reception

the bar had the

was just convenient to get away from previous riad it was just a city hotel with a bar so did what we needed for one

oke in euros, usd and mad - and we ended up misunderstanding the price of a taxi) pool bar staff struggled with the concept of cold drinks - it was very hot during our stay

the rooftop bar and entertainment was fabulous and the food was so delicious

bar & restaurant staff exceptional

was only one thing we didn t like and that felt very out of place - stylish rooftop bar turned into the worst karaoke session that was so loud it was inescapable

was a luxurious hotel offering a great variety of dining options and a fabulous rooftop bar offering live music and a fantastic view

nice bar on the top and the breakfast is great

bar didn't have many drinks on menu

the bar is not nice at all, basically a smoking bar and not inviting

lot of noise from the pool bar the whole evening

the pool and pool bar (alcohol served). the front of house staff. the excellent bed.

bar staff

was very profesional and helpful, the check in was smooth and the room very cosy, at the bar the service from fetah quick and organised, in general i had a nice stay

noise from the bar below and nightclub above was excessive, resulting in sleep ending at 3

day-time receptionist and colleague kind and well intentioned. sky bar staff helpful.

only bar was nightclub type place on roof run independently

this was on the 5th floor just below the sky bar so we had to suffer loud music, one night was until 6

a nice quite bar and if you want something more lively club

noisy hotel- the bar plays very loud music till 1a

breakfast . expensive

not comfortable bathroom needs maintenance equipment broken and not clean the breakfast was very expensive based on what they were

breakfast was very poor - all the breads were stale

the music in the rooftop bar can be a bit too loud, but you do not hear it in the room when the window is closed

selling point terrace was closed. food and bar service below par

the mini bar was empty no bottles of the mineral water

:) the rooftop bar was also nice

pool had stagnant water next to it

no night activity lobby bar closed early

resturaunt/snack bar without staff. had to request fresh towels and room cleaning 2 times

wonderful staff. nice bar and breakfast. great location. very comfortable rooms. great stay.

hotel, clean rooms, bar staff were great but the front desk manager/guy needs a retraining on customer service

waiting for the new restaurant and bar to be finished

and the price , food in the restaurant was very good and good price , hotel had a very good bar also , and drinks cheaper than

nice bar and breakfast

hotel located in the heart of the city center, the hotel bar its one of the nice and cheaper bars we have been in

the room was very hot and wasnt sure if they had wifi.

the wifi does not work

the pool was great with music and a small bar that surved dilishes cocktails and snacks/food

at the beginning of the night the bar is a good place to relax a bit

cost of lunch and drinks at the pool bar was overly expensive.

the restaurants and bar staff is also very welcoming and accomidating

at the pool bar was slow -breakfast selection was lacking early morning and also the cake selection looked

the lobby area is beautiful and having a bar on site was a nice change from riad stays

great staff & friendly service in the bar & reception

restaurant and bar in the hotel was really costly

lovely garden to sit in. liked the reception and bar area.

a nice hotel, with a pool, several outside areas, a restaurant, cafe and bar in an area with loads of cafes and restaurants

service at the restaurant and bar is extremely attentive

the staff in the buffet restaurant and waiters for the daily snack bar were always helpful, great service, attentive and the food was of very good quality with a

very high prices in the restaurant and the bar at the pool 3 for a cola 6 for red bull

the snack bar by the pool is open until late at night and you can have all sort of food and drinks including

nice pool and bar friendly staff

for dinner in your restaurant and finding local noisy men drinking at the bar with loud tv on while trying to have a quiet

bar manager also never friendly or smiling

a bar with alcohol

medina - get a room facing the garden for a quiet night sleep - an inner city oasis awaits - the bar serves beer by the pool -

bar was not serving alcohol because it was ramadan

good location, good service, beautiful bar and pool

hotel bar and fitness center did not accept card payments

the bar service

fitness center is very small

fitness and sauna is not included, have to pay to work out there

no bar or snack bar at pool-

the only facility that was available was the pool, the indoor piano bar and a

, then i said i need water to cleanse my stomach, he then said go bad buy a bottle which was at bar rates , so considering i got food poisoning they never had customer service to say sorry or

maintenance on hotel's equipment and facilities, sediment built around the bathroom tab, toilet barely drip water multiple tries to flash it, old scraped furniture, noise from lobby bar till 2am

went to the rooftop bar and had an amazing time

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids