whole hotel is amazing, with swimming pool, little zoo, very good food at the restaurant, amazing breakfast buffet, and the room was absolutely amazing

pool dirty

hotel was clean and comfortable enough, the staff were friendly and the pool and children's play area were nice

also there weren't enough towels for the pool

quiet hotel, with nice clean grounds and a few things to do right there

staurant, swimming-pool, kids playground, billiards etc

nice mexican breakfast

breakfast was great. the meal was very good but on the expensive side

cluded) - staff were very friendly and helpful

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering the vacation

one of the highlights was the included breakfast, it was fantastic, with a variety of options that were both fresh and delicious

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

the roof top pool with restaurant and bar service was perfect on hot days

the wifi worked quite ok, all services run smoothly, the staff is friendly and helpful

the pool is not suitable for training, but it’s good enough for kids to play and for grown ups to chat with a cocktail in hand

the swimming pool area and the breakfast at the restaurant.

the pool is clean

advertised swimming pool, unusable as under maintenance, this should have been listed

pool

pool oven it s indoor it s so cold and had a lots of insects dead in the water looks

superb parking

and the parking is free

location with many amenities ( good staff, parking, bar and restaurant, etc

make sure to checkout the restaurant bar (outside in the corner) el estribo, they have great food and drinks

nice to sit on the terrace bar overlooking the zocalo

from front , water splashed over the floor, glass doors were heavy and difficult to move, grab bar missing

could be a very nice space but it isn't really taken advantage of, shades for the tables and bar service would make a huge difference

one particular young man at the bar seemed like he was annoyed that we were ordering beverages from him

great breakfast bar and a la carte

food was great but the older service bar guys weren't friendly

clean and attentive staff, except that one bar tender

the terrace restaurant and bar had great view and food was great

you have sea views from some of the rooms and there is a pool on the roof

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

nice pool area and restaurants, foodstalls nearby

location is great. room is good. the pool es small but it is clean

hotel has a great view from the top of the building where the pool is located, the room was clean with plenty of space

like that parking for vehicle was not on property

clean, great location, beautiful pool, and the staff was so friendly and helpful

excellent bar and nice view.

lobby bar ran out of red wine on new year's eve

the staff and bar staff were helpful and friendly

nice lobby area with bar and restaurant

gym was disappointing in terms of quality and amount of equipment

wifi was good and fast

has a nice pool, good location, several oxxo bearby, block from the sea

there is a pool in the hotel and an elevator

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

there were no lights in the pool area and it was freezing

pool is really good

secure parking comfortable very clean

the beds are amazing, it s very clean, room service is great and the staff is very

over a block to the beachfront, great parking, staff wonderful

got at first one by the parking lot and there was way too much noise)

moved us to another room because of the noise and it was way nicer

gym did not have enough equipments and so small, swimming pool small and not clean.

good equiped with gym, pool and play area for children

room service is charged a lot extra

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

the pool chairs are not in good conditions

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

breakfast was not worth the money.

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

tinny thing not 10/10 is breakfast