before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

breakfast and bar is also nice and prices are not over priced

slow check in, menu not available for room service, bar closing early, internet failing

i had a gorgeous balcony room, fabulous pool, bar and dining area

the pool

great place for family with kids.

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

wifi was good and fast

pool could be more clean. breakfast was not continental but mexican.

my kids love the kids pool with the slide

good breakfast. nice pool. overall it looks like a good location.

pool was lovely, well laid out apartments that overlook the pool

pool could be more clean. breakfast was not continental but mexican.

pool is very nice, sauna, restaurants, room, ambient.

underground parking

was very clean,comfortable bed, staff was great. room service was great.

gym, restaurante

the swimming pool is clean

breakfast was fine and the staff was super friendly all the time

i would improve a bit the flavor of the food for the breakfast and the options but still good value for your

the breakfast was good

breakfast is good but the best dishes finishes fast so you need to wait a lot so they refresh them

the breakfast was ok, not great, and if you got there after 9am you had to wait to enter (hotel was

elevators not working tv with distortion cold water dirty curtains valet parking very rude

location , valet parking for the car

they have a mandatory use of valet parking if you wanna use the

price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also great

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park on the side, in an area where are

swimming pool was very, very dirty

looking hotel, spacious rooms, big parking, good brekfast for 90 pesos, locations is convenient - between historical center and boca

loved the pool!

moved us to another room because of the noise and it was way nicer

secure parking comfortable very clean

the pool chairs are not in good conditions

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

room service is charged a lot extra

5 stars this is false the property is a 3 star old hotel the pool is untouchable the view are very old properties the pillows are so small your head won t fit

good equiped with gym, pool and play area for children

the hotel provides beach chairs and umbrellas to their guests with bar service

refrigerator in the room is only if you pay for bar service which is annoying

the pool had a pool bar we loved

one of the bartenders at the pool bar was a little unpleasant, but his more chipper and attentive colleagues

the swimming pool was closed . no mini bar in the room . asked two times for it .

there is a pool in the hotel and an elevator

there were no lights in the pool area and it was freezing

has a nice pool, good location, several oxxo bearby, block from the sea

pool is really good

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

we were still able to relax at the swim up bar and have some poolside nachos

noisy room facing hotel lobby and bar with music in the late evening

the service at the pool bar is not good

the location is good and it has the best beach in veracruz. the bar is nice.

iove the customer service and excellent room service !

tinny thing not 10/10 is breakfast

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

breakfast was not worth the money.

location was excellent, parking available

parking , nice staff, top marks to the young chef who spoke english

cluded) - staff were very friendly and helpful

breakfast buffet was very well done with a great selection on items, we really like the fact that

breakfast was excellent, came with sweet bread, fresh fruit & yogurt, coffee, juice, eggs, ham, and

good mexican breakfast which is very busy on weekends after 9am