the staff was amazing the guy from the bar and the loby make everything realy good

leave the room, the staff needs to go to your room and check the mini bar ud83dude44ud83dude44ud83dude44…

lobby, bar and breakfast area was underwhelming

returning from a day sightseeing, the room had not been made up, so we decided to wait in the bar area

not working safe did not work bar and restaurant closed at 9pm accors web site said 10

the breakfast was varied and delicious and the pool area was nice with sauna and steam room too

excellent breakfast and staff

assortment of breads and fruits at the breakfast

awesome, made me rolls with no rice (said it was their first time) the breakfast was great - the bar was cool and the roof top pool and spa were great (-)the bar remainded closed the entire time (+)restaurant gave us excellent service every morning for breakfast and the cuban guy from the bar was awesome as well (-) there was a bar and restaurant in our tower but it was never open (-)no restaurant, bar or room service after 9 pm!! (-) the bar in tower c shut, i don't think much of the dark and dirty bar in the main block

heated pool, very good steam and sauna

basement are good in general terms, the room was big and comfortable, also the parking is good, the wet zone are good, the kindness of the receptionist and the parking guard,

breakfast buffet and pool

ovid)

breakfast is extremely complete, the bar is nice and convivial, homey

breakfast, friendly staff, very nice spa and view from the rooftop, nice drink bar on ground floor and great room service :) we will visit this hotel

guillermo and pilar in the bar are super

we wanted more water and they refilled the mini bar or refrigerator but not clean our room.

have a comfortable lounge at the top floor with outside and inside seating, as well as a great bar and even a small juan valdez coffee shop

the wifi was strong, there was netflix on the tv which was fun, soap and shampoo and conditioner in the

it was super clean and comfortable space with great hot water, a lovely breakfast of juice, eggs, arepa, coffee and juice

this hotel is great with a great bar and lots of good policies to ensure you feel safe

from guillermo on the door to brian working behind the bar and to the owner

the food in the bar was great, drinks as well

charge you for the food they leave in the bar inside the room

place and location, great bar area, very comfortable lobby, staff very kind, excellent customer service, i ll stay again

mini bar and snacks were not included.

the hotel didn't tell me that having a mini bar was extra and charged me 88

well, that there was no alcohol in a mini bar :) but it's just me.

or couples would go up frequently meaning as i was solo i would have to wait for the breakfast bar to be replensished

for gym goers there is no pull-up bar however it is clean

com the place is old, the service at the bar seriously sucks

all due respect you could put more soap, i mean come on, one bar of soap for the shower and to wash our hands

they have a restaurant and a bar till late nights so you can enjoy a good beer, wine or snack

the place is old, the air in the room is terrible and the service at the bar seriously sucks.

decor a little tired, needs modernising. room service hamburger cold and undercooked.

it is a full premium gym that you can use just by being a guest and i loved it

i love that it has a kitchen for the people that like to cook themselves

also the breakfast is included and wonderful

everything was thought of with the room beibg perfectly clean and breakfast having multiple options

front desk staff were friendly with bar staff ( tall lady)

gym on the rooftop was great

the gym upstairs was perfect

they had no gym or sauna, which is also usual in nh collection)

a lot of light and big windows, comfy beds + breakfest buffet was good, + nice terrace with the gym on 10th floor with nice views over bogota + friendly and helpful receptionists + location

nice bar area and snacks

bar none

no mini bar at rooms

d bar with back garden area) were convenient and tasty

the staff at the bar were also welcoming and hospitable

the bar service in the lobby was a little off.

would have liked a more activities like and open bar for a nice drink or cocktail to be

lobby bar is often closed

bar/cafe was closed which was not mentioned

there was no mini bar in the room

issue re mini bar on check out perhaps

stayed here before and no issues, buy now they have the bar area and restaurant closed, they do no have a microwave, the answer is that is under custody

the hotel is so close to the bars in the evening till late or i should say till the morning you hear the music from outside

also the breakfast and the staff was wonderful

repairs in the restaurant affected the breakfast, they managed but i was looking forward to that as a friend recommended

great restaurant recommendation, truly the speakeasy bar in the other four seasons too

a best sauna and spa area

breakfast excellent location excellent

also as know because the breakfast was included but she charged on the account

breakfast was great !! aa must have if you stay at the property.

the lounge bar 180 views of the andes and g&ts are exceptional

the roof top bar was amazing.

clean, big room, near to restaurants, bar and coffees. the staff were very kind.

er 40m2) but not efficiently designed dirty windows busy/noisy street no bar separate from main restaurant to receive

this time i discovered that the bar /lounge is open on the 12th floor, very relaxing, fantastic terrace, great views, worth a visit

roof terrace bar was closed for my 4 day stay over christmas and the table fires on the terrace were not lit

the rooftop bar is amazing, especially desserts

roof top bar , poor quality wine , uncomfortable seating

terrace bar is not open on weekends

bar terrace-one of the things that attracted me to book this place was closed due to an event - one

the background music in the bar and restaurant is too loud.

property was very good but there was a bar up the street blaring music that could be heard late one night because our room was facing the

staff working in the bar on the hotel's second floor is spectacular

add the expresos on breakfast

the breakfast can improve

noise from bar next door

clean and spacious room; good wifi; good location across the road from the restaurant, cafe and bar area; good breakfast provided

very safe area , staff were really helpful, great bar / restaurant in the building next to hotel

the bar area is quiet but the location doesn't make this a problem as lots of choice in the immediate

a bit overcharged only no mini bar lighting was not so good no tooth paste

were traveling with a 2 years old kid and a 6 month baby), we had welcoming drinks in the bar and they helped us a lot with all our needs (huge luggage, hiring private city tour, etc) (-) at check out was told about unexpected charges: we were told we ate the chocolates from the mini bar and for a stained towel that was not ours (+) the bar and restaurant in the lobby were convenient and we loved having a full kitchen (-)are two bar stools but there's no proper dining area (+) the hotel has a small by great foyer area, the same can be said for bar area

at the same time, there is 24 hrs reception, there is a nice breakfast, there is room service and everything you expect from such a level hotel

the restaurant and room service was a plus

a business person, the wifi has to be strong signal and consistent

bed was very comfortable with a choice of pillows; breakfast was included and excellent