staff is friendly all the time, the snack bar is very thoughtful i d come

room service was slow, and the food was cold and not very good

enjoyed the rooftop dining and room service

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to deliver or get dressed to go to dining to pick up a cup

the day we arrived we ordered room service from a very limited menu

clean and spacious rooms. they also serve a delecious mexican breakfast.

plumping needs a little attention and some linens were a little thread bare

modern, spacious room. comfortable bed. bar and restaurant were excellent. lovely staff.

the room service was cold and tasteless, one of the day i stay they didn’t place bath towels, bar drinks are watered down, the room courting are very badly nade si light from the sun outside

location is ok, bar has just a few options but the bartender and waiter were amazing

staff were very helpful, the rooms and the areas we used are super spacious, the bar was also very nice (though very quiet)

my son stood at the omelet bar for 10 min to be ignored and not served

convenient that there's a bar and a restaurant in the hotel

the wi-fi keeps dropping and the gym is poorly equipped

wifi was almost useless, pool was so dirty it could not be used, plumbing was not in the best shape

i'd like to have a bigger swimming pool and gym

staff clean and comfortable easy walk to estadium azteca beautiful rooms and bathroom fast free wifi if your spanish is limited use uber to get around and ubereats for food

breakfast

didn t take breakfast there nor free wifi, it was my personal election, nothing to complain about

didn´t take breakfast there nor free wifi, it was my personal election, nothing to complain about

room service was super fast. food was great.

clean and the hotel has a covered parking garage

the parking is free, although is valet parking

privacy, mexican style bathrooms and over all view of the city with a gym.

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

gym is a joke

the location of the hotel is the best the hotel parking has plenty of room

i like that there is parking as i travel in my own car

my breakfast at the restaurant was very good

bathroom was quite smelly - shower was very small - quite noisy due to bar in the basement - pillows very high and quite

location was good. price was good. bar was excellent.

only complain was when they opened the bar on friday

sucio no wifi working everywhere in the hotel

you want to use the wifi

it does have free parking available.

it also has good and safe parking garage

location, services, reception, room service 24 hrs, parking, bathroom, shower,

location, services, reception, room service 24 hrs, parking, bathroom, shower,

wifi was spotty and didn t work at times

didn t take advantage of the spa packages but understand they re the best in the area

from the incredible spa treatment i received to the personalized touches during my stay, i had a phenomenal experience

need, it includes a mini fridge with water, milk and coconut water, they also offer service of spa and they have an amazing breakfast with a lot of options, they even ask you what is your

my only note is the wifi didn t seem to work in the rooms which is not a huge deal but useful to know for other folks

the room service was good and quick

room service was fast and up to expectations

underground free parking lot

rooms nicely decorated clean and comfortable. close to boats and park.

room service average

room service was terrible, the phone didn t worked and the breakfast included was so bad that

the room service food is not bad and there was a decent

in the gym every day there was fresh fruit and water

property really well located. reasonable gym and excellent room size. bed extremely comfortable.

the hotel offers 24-hour room service with food and drinks at very affordable prices

extensive room service menu, although i had to go down to order because my phone didn't work

late check out was a nice bonus

nice, clean, very friendly staff and a 24/7 room service with a lot of food and drinks to choose from

ough i didn t try it since i

kitchen facilities are great and the lounge is a comfortable space

the breakfast was amazing

the breakfast in the morning was nothing short of amazing

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

everything was good starting from location, staff, facilities, ac, wifi, cleaning etc

from room

very quiet and spacious rooms! good wifi!

two elevators/through parking lot), reception does not speak any english & terrible wifi

us to another place where our rooms was in other side of the hotel, when we enquirer about the wifi password she didn t give to us the correct information

breakfast was excellent

decent breakfast. clean rooms. close to metro station.

the bed and breakfast are great

breakfast was sit-down with menu choces and friendly serving staff

delicious and plentiful breakfast

the gym is a nice bonus

gym and size of room

loved that this hotel had a guest laundry

staffs are very nice, and i love the fitness center so much, big and satisfied the most workout requirement

it was quiet and it had a private entrance and enclosed parking.

location, free parking and free breakfast

location was good, parking lot was free

parking was good clean room

and the room we stayed in had a garage type parking under it which made it a bit uncomfortable

pool and bar with excellent cocktails and snacks

the pool on the roof is amazing

thing i didn t like about the property is that i felt like the pool areas music was alittle too loud

clean throughout, friendly staff, great breakfast, nice rooftop pool to relax

pool was a bit dirty when we were there.

the pool was cold, they turn it on after we told them but it takes more than a day to

missed a good gym, was being refurbished.

the pool was lovely and warm with nice furnishings

the water of the pool wasn't hot, the hotel could improvement this.

the pool was cold, they turn it on after we told them but it takes more than a day to warm

breakfast was so -so with not good service

breakfast not included

breakfast

com had quotwd me also the mini bar was empty upon my arrival not even a complimentary bottle of water

the lack of a bar lounge

tv are ridiculous small for such a large room nice amenities but small amount barh robes had to be recuestes and extra soap and shampoo no ice near rooms no coffee / tea

is first class restaurant food is quite good the terrace need updating and more life also lobby bar lacks

the looby is really bad, as well as the bar and restaurant

great wtc view, new clean amd well appointed rooms, friendly staff, onsite bar and restaurant.

was actually a very nice hotel, the bar was great and so was the restaurant

we found some in the gym and took them to our room so we could use them as washcloths

breakfast, room service

the gym was excellent, really sleek looking and great to have the yoga mats and water refill station

breakfast included was good and the room exceeded everything i could have imagined

for the price i would have expected a better breakfast and i only had 1 channel on the tv

the breakfast was excellent

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

clean, quiet and comfortable ,stuff are helpful,breakfast was good

small gym

the gym did not have any mats we could use

there is a small gym and a lovely terrace

friendly staff nice bar with some live music good restaurants close by

the location is great, too, with a nice shopping center around the corner, a great taco bar and torteria across the street, along

the parking is very expensive and not included. cold bar breakfast

had some problems with the bathroom , the lights and the room service

they allowed me to do an early check in and late check out, highly appreciated

starting with the lobby, bar areas

the hotel bar closed at 11pm on the weekend.

the location is excellent and with the exception of the rooms facing the roof top bar next door, the rooms are quiet

gym is a little small for size of hotel

rooms are always very clean, the location is great and the gym is good, modern equipments

location, pool and breakfast

excellent gym and pool

gym is perfect just need more cardio

the pool/ gym area were super nice and clean

the pool/ gym area were super nice and clean