something in the mini bar like a bottle of water

it was dark and i couldn't find my way to the bar to get a drink

bar personell not very intrested in service

30 and decided to unpack and then go to the golf bar for a drink on the terrace in the sun

r the size of hotel) and opening times not great, poorly planned and not

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms booked for the night the staff said the spa pool was booked

it is a perfect place to stop off on my way from north of france to south of spain

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

breakfast delicious

breakfast: no english breakfast

from location, breakfast,helpful staff and staff

t french or german). not very important in fact.

nice rooms, very basic but exactly what i needed. breakfast was delicious too.

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel excellent wine

try and get studio with terrace and kitchenette on bottom floor, direct access to pool, it s worth it

very clean, great pool and nice garden reataurant

use the pool twice, all lovely and clean

swimming pool

the bar and restaurant staff were lovely, and the food was

plenty of parking, the setting and pool were incredible and the staff were so friendly and accommodating

was spot on in the citadelle, staff very helpful, restaurant great, room overlooking the pool

good location and setting. swimming pool

plenty of safe parking and a lot to look at within walking distance

it has beautiful reception rooms that could be used to incorporate a proper bar instead its wine vending machine in the breakfast room

no coffee machine in the room, no bar in the hotel

it had a bar and restaurant for dinner, it does have breakfrast it would have been a perfect 10

stunning swimming pool

the pool area was beautiful and the rooms so light and airy

room, as well as the charming chateau and grounds with heated pool - including secure on-site parking

heated swimming pool that our kids loved

room location staff breakfast

we enjoyed the chat at breakfast with the other guests and the pool area was the perfect place to cool down

the property is amazing and the pool, spa was excellent

free and secure carparking was a real bonus and easy to get to from the main roads rather than attempting to drive

same for the bar and restaurant staff

the wifi was better than most budget hotels

wifi worked well

noisy

easy and free parking right in front of the rooms

water bar to fill our water bottles with cold flat or sparkling water

bar was great, the pool was great

loved the breakfast, and attractiveness of the bar and pool area

facilities room bar room beds hotel location safety

just missing like a pair of slippers in the room and probably the mini bar should be filled up

this could be improved a little bit and there is a bar out there that could be staffed at times that it’s busy

reception, bar and restaurant areas are lovely

if bar could open later for late arrivals, but this is not a big deal.

the bar and restaurant were good and there were other

a point hotel, clean rooms, mini bar with bottled water, nice bed, great shower, aground a nice

great, food great, bar great, tram right outside for 10 minute access to beautiful bordeaux

staff and bar restaurant were excellent considering i paid 100 total for 2 rooms with

facilities and a room straight out onto the carpark was a big plus for us with 2 dogs, the bar is good and the restaurant is excellent and very reasonably priced

loved it here, it's fabulous ud83dude0d bar by reception, fabulous breakfast i would definitely come back again

we used the bar facilities but not the restaurant for dinner or breakfast so cannot comment on quality

little hotel with a very decent little bar and sitting area

only used the room and the bar and was

from secure parking, reception with a wonderful bar and an area with chairs where you can relax in peace

nice bar

very pet friendly perfectly acceptable restaurant and bar after a long drive

is very convenient, wonderful hotel staff always at our service, great food at their restaurant, bar at the hotel with draught beer & cocktails, they sell tram tickets, vending machine, cosy hotel

no bar just taps that beer came out off

restaurant closed and no bar service

the bar could be open for a longer duration or have drinks as takeaway if it is from the tap

no real bar area to have a pre dinner drink

room and bar nice places to sit and enjoy ourselves

air conditioned room, the two lads manning reception and the bar were exceptionally friendly and helpful and a credit to the hotel

the bar is also a bonus

however, the bar has a good variety of tapas

a free drink but given we have a one year old not sure now they thought we'd manage to get to the bar lol

lovely swimming pool and outside bar area

swimming pool & bar area excellent & we had a wonderful meal in the evening at the restaurant

a decent restaurant and bar at the hotel, some others nearby or take the tram two stops to the mall

huge bonus was the swimming pool and outdoor area with bar and food service on the very hot days

the pool area and bar were perfect for after a long drive

the hotel has a lovely bar restaraunt with excellent food

bar nice

the service at the bar was pretty slow, as there was only one staff member that was both the waiter and the chef

food in restaurant was very good and they have nice bar area

the bar was great, theres places and shops closeby including a tram to the

lovely food and drink in the bar too

great welcome, good safe parking, helpful staff, wendy on reception and emilian at the bar and restaurant

there is no little fridge/mini bar in the room.

loved the euro style bedding and plush towels. the pool area is tiny but clean. bar area lovely.

breakfast, coffee, and bar were all great

in the middle of a heatwave, walking into their bar (happy hour 5-7pm) and swimming pool were just what we looked forward to after a day out in the (+) good location, breakfast and bar ok (+) nice bar and restaurant area

some loose tiles around the pool could become a major issue if someone tripped..

ppy hour 5-7pm) and swimming pool were just what we looked forward to after a day out in the heat

bonus free wifi

it was easy to find it, big parking place

bar area was nice and wine was very good

great breakfast and staff

the hotel is very comfortable and location is great, with easy parking and good breakfast

car parking for the guests

lady who helped us out with organising rooms and shuttle from the airport

the pool area is lovely and the front bar area is a treat, plenty seating and very comfortable

no bar on a sunday evening

the huge rooms super pool outside bar and restaurant in great location bravo !

lovely bar man running the bar

nice pool and a great tiki bar outside

beer and foodc a bit expensive salad bar looked a bit tired mainly the salad

we arrived from a late flght when the bar was closed but the guy on the desk very helpfully directed us to a pub in easy walking distance

staff, delicious food in restaurant, good drinks in bar

serves till 10pm bar which is a real plus for french chain hotel

we were pleasantly surprised to find such a nice restaurant and a lively bar scene there as well

desk and bar was open late for late incoming flights. comfortable bed and quiet room.

two girls were supposedly working on reception and in bar next to breakfast room but kept disappearing and completely ignored me

reception and breakfast bar area is a bit tired but don t let this put you off

there was a full bar and breakfast but i did not take it, so do not know about quality

we thought the prices of bar drinks were expensive, would not use again.

to the airport, nice bar and restaurant, very comfortable and luxuriously decorated rooms (i went for a superior room, (+)welcome, comfort, excellent shuttle service and mathew served us food and drinks at the bar at 11pm after a horrendous journey (+) the restaurant and bar were excellent (+) we did have to ask for milk for the fridge in our room, and it was given to us by the bar staff in a little teapot, but it was good fresh milk (+) for me the dining room was a little expensive but noticed later bar type food was available, overall though an excellent hotel and we will stay here again

lovely staff and shuttle bus to airport every half hour

location was only minutes from the airport, the staff were polite and helpful, the breakfast was very good with a good selection of hot, cold and pastries

we stayed there due to it's proximity to the airport - easy walking distance, but we took the shuttle for our morning flight

beautiful gardens inside and out, great place to relax near the pool.

the bar area and breakfast area were very unusual but very nice, definitely not what you would expect

but i could always get a tea from the bar so it was not a great problem

lovely room and really great common area with a bar and restaurant

we had a drink at the bar then ate in hotel as we were tired

the bar closes early

breakfast was good and lots of children's activities in the bar area

disappointed that there were no restaurant facilities and the bar service was very limited

the bar & reception area felt dingy, dark & unwelcoming

arrived at midnight and the bar was still open and the staff were excellent

for the airport good bar & food availability excellent toys and entertainment for the children selection at

the bar at the restaurant is very good, definitely worth it

the mini bar was well garnished with different beverages, and even more

the spa was excellent. the bar also beautiful

ilippe starck), lovely rooms, relaxing pool/spa area, lively restaurant with the bar as part of it

decor

the bar garden below our window was a bit noisy into the evening, but not a major problem.

bar in hotel and nice foyer to sit in

staff especially at the bar

the bar area was pleasant to sit in

loved the option of express breakfast at the bar

bar in reception, and not overpriced

bar area, seating inside & out

nice bar with tv

great on site bar with lovely fresh pizzas available

excellent price kettle in room bar and breakfast available staff on hand 24 hours a day and very

the spa had a lovely thermal suite, and the rooftop bar had a nice chilled atmosphere

did order a pizza in the roof top bar which after 40 minutes of waiting, i asked where it was and the staff had forgotten to order it

i didn't like the bar setup.

roof top restaurant & bar overlooking a working harbour

bar on rooftop has lovely views and good selection of cocktails

loved the rooftop bar and restaurant gina

at the bar in the evening and breakfast in the morning, all staff helpful, friendly and all professional

cool roof top pool, bar and restaurant

roof top bar and breakfast area very good and great views

love the pool and great bar and resturant called gina's

/ bar staff were all very nice and helpful

there is no specific eating area for meals so it is just to eat in the bar area.

no bar fridge

only bar food available whilst restaurants in the area were few and far between and quite pricey

necessity of the deposit even though there is no mini bar in the room

bar and restaurant shut at 8pm which left us with nothing to do but sit in our room, but we were

comfortable room with bar and excellent food. the staff were very pleasant

restaurant or bar friday, saturday or sunday

rving good honest food at a fair price) in house

bar and restaurant

lovely little bar and outside area

no bar in the evening.

no bar and restaurant openings seemed hit or miss

lovely courtyard and bar could not be used because no one staffed them

january the restaurant was not open in the evening and the bar hours at the cameleon next door were limited

unfortunately there is no bar at the hotel.

no on-site bar or restaurant - nearest a 5 min walk away

price was the biggest issue here with the facilities on offer no evening bar to have a night

have any negative feedback not sure if there is a bar onsite but we didn t need it as were out exploring

would have been nice with a small bar for some drinks

was perfect (breakfast room and bar was closed due to covid-19 so i cannot comment on (-)missing a social bar and restaurant but there were many close by (the area by the river) is a fun place with lots of stylish shops and food places plus a handy bar overlooking the river garonne just over the road from the hotel (-) bar together with reception (-)knew it would be the case but shame the hotel bar was shut sunday and monday which was when we were (-) bar wasn't open (-)00 from the credit card just for the drinks and food from the room bar, which this is crazy, that's unexpected and if people even took drinks from the room bar won't

good hotel with decent breakfast, quite close to the center. but wifi was problematic.

wifi is very bad, not a lot of storage room for clothes and stuff.

machine and complementary caps, large bed, large bathroom, large bathtub

the gym is quite basic

large, comfortable room with lounge area, mini bar inclusions, bath, great bathroom products (no hair conditioner though), turn down service with

breakfast on the terrace was lovely and the rooftop bar was perfect after the stroll back from the city centre in the evening

reception area and bar were very small and often crowded with check-in/out guests no real lounge area to sit if

very little - the price of wine at the bar was a little expensive but that’s it.

rooftop bar service was shut down for the season on our last night.

bar snack

bar available in the evening and a lovely breakfast

decor, friendly staff, nice bar area, lovely rooms and the beds were so comfortable

there was a bar where you could get a drink

free fusball table in the reception bar area was great

main area of bordeaux but the area surrounding the hotel is really nice with some amazing wine bars and restaurants

the rooftop restaurant and bar was wonderful and a welcoming place to relax after a day of sightseeing

the roof bar & restaurant was closed for renovation.

great roof top bar and restaurant with amazing views

wish the terrace was open all day long.

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe area

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

dn't

no complimentary water no working mini bar or kettle in room charged 3

no coffee/ tea in room, min bar fridge not working, shower head broken.

the bar was well appointed and comfortable for our nightcaps

drinks at the bar and breakfast were very expensive

we went to a suggested restaurant and bar - both of which were disappointing and old fashioned

amazing team, breakfast was out of this world! great spa :-)

breakfast was copious and delicious and the spa and pool were lovely at the end of a long day

we were staying on the 4th floor and were still can hear all the noises from the bar besides the hotel on

easy access to the building and the le bar option of having coffee and drinks in the day

there are no facilities so to speak of, that is, a bar with no actual bar or bartender, just the nice girl at reception and an area in which you can

the terrace was wonderful but bar closed at 8 pm

you get a bar code on your phone once paid, scan at the car park for you ticket, quite easy

restaurant and bar by the entrance to the hotel wasn t manned outside meal times so if you wanted a drink for

unfortunately nor the kitchen nor bar was open on a monday.

nice bar area

comfortable, there were great amenities provided in the room, the location was perfect, and the bar and restaurant downstairs was very good

excellent restaurant and wine bar as well as excellent rooms

desk staff and sommelier thought of everything, and we loved our wine tasting, drinks in the bar after dinner, time in the spa, and the dinner recommendation

the property is centrally located to bars, shopping, sightseeing and transit

cheese plate at the wine bar was great, room was extremely comfortable, clean and large

hotel has a wine bar that was not open late afternoon or evening.

lpful for cute du vin museum)

bar food was unexpectedly fabulous

the bar staff were very helpful and friendly

food options on the bar menu need to be revamped

secure city centre valet parking welcoming for pets and a very good bar menu where pets were

we loved the bar area and enjoyed talking to quentin, the friendly and fun barman

we had breakfast and some bar food and both were really good

the staff both at the bar and the reception desk is very welcoming

the bar area is nice and we were surprised to find an event taking place, a dance competition in the

great service from the bar and felt very at home

service was the best. from check in, to the bar service, to very early check out.

i think the restaurant menu should feature a bar menu

loved the bar lounge with tones of beers selection and a cozy

bar wasn't that well stocked and had run out of beer, only a belgium fruit beer was on offer, a few

6 for a bottle of water in the bar is a bit expensive

bar and restaurant staff were all very efficient and friendly

a perfect location one down from the tourist office and the trams, truly excellent restaurant and bar

the bar closed early on sunday evening which was

the bar was appreciated and served very good croque monsieurs with the beer

it's a pitty not having a bar but the cafe right next door it's handy for that end

great central location for bars and restaurants

a bit of noise in the night from outside - maybe the all night snack bar below our window!

no kettle or bar fridge if you have food you want to keep cool

everything especially the cafe bar the breakfast was excellent

the friendly helpul coffe bar ftaff

staff closed bar very early

small bar fridge in rooms

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast was great too

cocktail prices at the hotel bar were too high

the beautiful cocktail bar and space was a real bonus

the bar in the evening was very welcoming

the staff, from the reception desk, to the bar on the ground floor and the roof top bar, the staff were so pleasant and accommodating making

is a first rate hotel with all the facilities you would want, including a great rooftop bar and restaurant

cocktails were limited and poorly mixed on the roof top bar with limited choice of beers.

rooftop bar was disappointing.

room dark. roof top bar and spa needs attention.