breakfast excellent. pool,jacuzzi,sauna great. good value for money.

the room was great, early check in was available which was a bonus

poor wifi which made working quite difficult at times.

breakfast was cold rung room service one night 6 times answered then hung up

the spa was overcrowded with public not staying at the hotel and full of little kids

from reception, to kitchen staff, dining room ladies (rosheen -did i spell that right- and chrissie) and the room (+) the kitchen was handy and well provided (+)a very high standard quality food and great service our apartment was perfect for us with a great kitchen and plenty of space (+) had marvellous view from room 508 which had apartment facilities with good kitchen facilities (+) the kitchen was spot on and had everything we needed and the heating was great (-)kitchen could have been a little cleaner (+)easy walking distance to douglas and the tt main grandstand (but prepare for a very steep hill), kitchen in the room had everything we needed and there was plenty of space in the (+) the kitchen area was well equipped, all of the appliances were in good condition (+)of the hills and the sea and was well equipped - a cooker, dishwasher, oven, microwave, fridge, kitchen utensils (+) the kitchen was very well equipped better than any i've ever stayed in before, including a dishwasher

yes we were making noise kids were hyper after being at a concert but a phone call to the room would of cleared up any

expect parking to be so readily available but managed to park right out side the hotel with ease

point but the tables for single diners at breakfast are around the corner which was fine but the wifi couldn't get to that point

for housekeeping to make the beds and change the towels during our stay and that there were guest laundry facilities (coin meter) with detergent provided (+) they had an on-site coin laundry

everything and breakfast best ever had

hotel was close to all shops bars and restaurants

excellent breakfast, central location and absolutely lovely room with great sea views

normans pub closed all week, first appt for any spa treatment somete in august apparrently

i have eaten there both times but struggled to get a reservation 1st time i ended up with their room service which i didn t really want but the quality of the food took away the disappointment