lovely saltwater pool even though it was quite refreshing

had a little playground conveniently located in the back parking lot

outdated, photos are misleading and gym was not nice and some machines were not working

shower was not clean, toilet was falling apart, parking was outside not inside a garage like it stated

helpful staff, especially at check in, great breakfast and free and efficient airport

great bed, good gym, fantastic shower, amazing staff.

the location was awesome, it felt safe, the parking facility was perfect for us.

location and parking and staff

close to shopping, onsite secure parking, friendly staff

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

liked that it was close to the market. it had secure parking. rooms were large

safe, the price is right, friendly staff, the food at the restaurant was actually very good, safe parking, on

wifi was okay in lobby but non-existent in the room

there wan no wifi even though they tried for a while to get it to work they did not know what was going on the

- right next to hwy - other guests shouting and playing loud music in the parking area - rooms dated and in need

the wifi never did work in the room :-( even after staff tried helping

there were no railings to get in the pool.

location, parking and a/c

not sure about parking since we didn t take a car, but they asked me if we had one at check in so i m

the pool, spa and sauna area are so, so nice

wifi is included so that s a plus too, if you need to get things done while traveling

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

manager did not enforce rule of no loud music by the pool. painfully loud!

there could be some improvements when it comes to the pool and the warmth

beautiful garden and pools. room very clean and comfortable .

pool was dirty

the room service was quick and delicious, not a huge menu but sufficed for us

that makes it hard for kids to enjoy their devices and for us parents to research food near the hotel, or even

to open the balcony door not enough te channels to watch,, manager came in to the room telling my kids to pack

love the view, there's a big pool, breakfast and dinner was delicious

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that

pool

thing, no laundry service

parking is very tight

the exit access from de parking lot

and wonderful breakfast

breakfast was good and the personal in front desk very gently

was totally dark when we arrived. wifi did not work.

was a restaurant and bar

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/

improve wifi and cleaner spa services needed

improve wifi and cleaner spa services needed

the breakfast is great and the room is cleaned every day

mexican architecture hotel with huge garden pet friendly very clean owned by a mexican family excellent

there was a huge pet rabbit in the yard

granola or cereal breakfast free, if you want eggs any style it was 25 pesos

the breakfast was delicious

unit came with a kitchen, but it did not really seem to be equipped to actually cook

breakfast was delicious!

i would've liked yogurt for breakfast. everything else was pretty much perfect.

no breakfast.

breakfast was great

the smell of clean sheets and the pool

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

very pretty property, heated pool, full breakfast, spacious room

the breakfast was ok. the hotel is nice and simple a good value for the cost.

the carpet in the rooms. and people playing there music to loud by the pool.

all marble and open stairwell, you can hear everything; people talking at the front desk, at the bar, on the

s a bit high but you are getting a very nice hotel room in a small boutique building with a micro pool in a

they should consider an upgrade from the free continental breakfast.

staff from front desk to bar servers

we got a complimentary drink at the bar upon arrival

great breakfast. friendly staff

breakfast was delicious, the room was big and the bed were very comfortable

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c

parking right out front

delicious fresh breakfast included

my room was an odd combination of a bare-ish kitchen, a $60 bedroom - i liked the mini split ac - and a 80

room overlooking the pool

no towels for kitchen area, no table or chairs for patio area as i paid for upgrade

the pool and hot tub are

the portions were too small. it was more of a kids menu breaksfast.

one but that s not the american and european way ; need cater for our needs; nice to have a pool

good breakfast shout out to ignacio and santiago

town, the balcony, the terrace, the spacious living room, dining area, and adorable, fully loaded kitchen

says free parking but it was a lie, there is no free parking with the facility

complimentary breakfast was good

the maid did a laundry and that was very helpful, and the staff were cordial

and comfortable, good breakfast, great parking, convenient location right on the main drag

breakfast was hearty and location central

and comfortable, good breakfast, great parking, convenient location right on the main drag

the staff. wifi and cable tv

location they don't speak english there was some reconstruction going on so it was noisy wifi was also below

spotty wifi

value for money and private parking

dest staff wasn't helpful with my room wifi, but finally i was able to change to another room with wifi

differentiate between them, but we were in the large cabana with its own private (warm) swimming pool, king

parking only in street

wifi is a bit spotty, but who cares!?

lake views, spacious, sitting deck, mini fridge/microwave, great wifi, and a hot shower

beds are so big and comfortable, there is a pool, you can rent kayaks, everything is so calm and

breakfast very good. the property is beautiful and very relaxing

beautiful view, and location. staff was very nice, comfortable bed. pretty, clean pool.

said on the website they had room service, restaurant

need water bottles in the room and better coffee for breakfast.

access to the kitchen for ice and use of fridge

the breakfast was good . the staff very attentive. the garden was beautiful.

light breakfast was great

especially once the pool was shocked and didn't look like a green swamp

the people were great....lovely garden and pool...room was nice.

breakfast included a delicious freshly made bread

my friend booked directly with hotel after me, paid 40% less & got a room with fireplace (ocasa room) so could

central location, great restaurant ( breakfast imcluded)

of the hotel can be a bit noisy during times of festivities out on the street, (or when the jazz bar across the

press coffee delivered with a cookie to my room every morning and also complementary a la carte breakfast in

restaraunt was very nice, wonderful breakfast

kids were running around the hotel at 11:30pm screaming and again at 7:30am

the pool area was well maintained and was an excellent place to relax

the wifi in the room was weak and their internet connection disappeared a few times which was

wifi is totally unsecured

s not representative of a luxury resort: no fridge, coffee maker, mugs or drinking glasses, no room service,

the pool could be fixed up

there is a pool table, a gym, archery practice, and of course, the pool

there is a pool table, a gym, archery practice, and of course, the pool

setting in tropical gardens, big pool and spacious very comfortable room (with large sofa, coffee machine etc)

the bar and restaurant also close early

comfort, all staff, breakfast, jug of water in room, great shower

wifi needs a booster, it cuts out often

the staff were awesome and assisted in many ways, including laundry services

kitchen in room was sufficiant but not great for cooking

kitchenette was adequate

parking, smooth speedy check in, clean rooms, comfortable and spacious, modern ac unit, strong wifi connection

very clean rooms and common spaces. well secured parking garage. excellent location.

wifi signal was erratic

the parking is really hard to find

wifi was decent quality as well

location, parking, restaurant

wifi doesn t

lighting in the king suite, especially the bathroom very marginal breakfast offered-no real service $500 peso

delux king bed rooms and no breakfast included like it says on booking

polite staff, room was cleaned daily, bed was made daily, quiet surroundings, local secure parking

simple breakfast no privacy on space outside the room with our own jacuzzi

also a bar with stools

kitchen is was close

wifi was not in working order. no pressure in shower.

actual room was great, my daughter loved the bathtub , warm warm water was good , kitchen setup was

great wifi and tv set up

structure is old, its walls are too thick to let a hotspot in the gallery ensure a stong enough wifi in your

breakfast was great but it was the same everyday. we need variety. mattress was to hard.

it was very centrally located, and the breakfast was great!

there could be more options for breakfast.

the pool chairs all of them were broken. you could not lay down

breakfast was amazing

wifi was horrible

around orientation in the village, bus stations, restaurant recommendations doesn't give away wifi passwords

spacious apartment on first floor with good kitchen area and huge wrap around terrace, smaller bedroom was quite

spacious sun lounge area around smallish pool more suited to kiddies than swimming

private parking for security

room size, the view, the gardens and the pool, the staff, all excellent

annoyed that spa services were randomly unavailable

and the pool was refreshing as well

bedroom was comfy, some troubleshooting issues with tv and wifi but that was resolved

our rooms were comfortable, spacious, quaintly mexican styled with a modern twist