great bed and pillows good breakfast has a nice outdoor pool

more protein on the breakfast bar.

the only place i had a problem was in the breakfast area. could've had more tables and chairs.

was clean,service was exceptional, breakfast was also good

they definitely need another waffle maker due to heavy traffic at breakfast and one machine is not enough bc that is the main attraction

fitness center equipment was very poorly maintained, use of automated scent refresher in the

the free breakfast is really good too

easy access off the interstate and had plenty of lighted parking.

breakfast could have had a few more choices

then they don't explain their wifi to the customer if it's a code or just free

i gym and breakfast was okay but not great.

on the breakfast bar was cold as in cold cereal, bagels

location has a gym and food across the street.

it was clean they had breakfast not much but was ok.

everything. breakfast variety

breakfast was amazing. i definitely will be staying again

due to covid-19, kitchen couldn't be opened

pool and deck were excellent

good breakfast, friendly staff, clean room! will stay again while traveling.

kids loved the pool area

excellent! well located. clean crisp linens, good breakfast. great ambiance, spacious rooms

pool room was too cool and the water was to cold to swim in

hard working staff friendly, helpful directions to shops breakfast so clean and yummy

breakfast good, but no coffee creamer

the breakfast was amazing

there was some maintenance issues with the pool problems with staffing in the restaurant

pool room was locked the whole stay.

is not a real restaurant there - just a bar that is not open often and is incredibly high priced

very nice hotel. outside patio in front and back is very nice! also like the bar and restaurant!

the bar and bistro were not open

bed is super comfortable, the room had a fully functional kitchen, they supplied the bathroom in case you left anything at home, and the honor system they

room, full kitchen, air conditioner worked spectacularly, great location, friendly staff, absolutely no

it was also nice to have all of the kitchen appliances

great mini kitchen

would like the convenience of home away from home this is the place to stay with stovetop and kitchen facilities i would recommend this place i worked on the road for 3 years and this is the

we found out on our way to the pool that someone had broken glass in/around the pool and mgmt closed it

no microwave in rooms cheap toilet paper fitness center and pool were closed

the lobby area is also comfortable, and the gym is quite nice

quiet air conditioner, lots of room, good breakfast.

not hyatt's fault and they made the right decision, but still a bummer for the kids

clean, good breakfast, privacy

breakfast was good and filling.

new and beautiful facility! very comfortable beds. great breakfast.

breakfast could be better.

breakfast was great. it was nice to have a hot meal.

and fitness area are basic, but most hotels in this category don't have a pool or sizable gym

pool

the gym was composed of 3 machines, 1 was broken and the other 2 where rusted

the breakfast was the best we had on our eight day journey through eleven states

gym is just two broken treadmills, the pool was closed for maintenance, the shower faucet handle

pool closed earlier than posted sign

clean, quiet, good price, pool, breakfast

other guests with young kids were told the pool was open

breakfast

the pull out sofa was ok for the kids, wouldn't be for adults

breakfast was good the coffee was great

breakfast was excellent and had a good variety of options

very nice, room clean beds very comfy breakfast great nice flat screen tv with a good variety off channels quite just a nice

breakfast was nice and tasty

hot breakfast with lots of options

the rooms were clean and the fitness room had everything i needed

boys where exited to use the pool, unfortunately with covid-19 the pool was closed

location, price, comfortable bed, breakfast in the am

swimming pool was under construction.

time with this hotel chain and because the breakfast and staff were amazing, we will look for this chain when we travel

staff was very friendly and accommodating, breakfasts were awesome

our stay was great and we enjoyed breakfast as well

the pool is saltwater. we just didn’t swim. i would like to have known that ahead of time.

the staff was very friendly. the breakfast was very good and the dining area was clean.

very clean, modern and the breakfast was great every morning

ample parking

the pool is not in service, there isn't a continental breakfast and the parking lot needs attention

when i first arrived there was a couple having an argument in the parking lot, using a lot of profanity

parking lot entrance was poorly marked and had rugged potholes the staff made us wait to check in

kids who are driving up and down the road racing each other and them sitting in business parking lots doing doughnuts

complimentary breakfast is always good

pool

the room was clean and comfortable, and the pool was excellent.

breakfast was great. different selections to pick from.

the pool and outdoor area was really nice and there were lots of chairs and loungers

outdoor pool was nice and clean. family friendly.

breakfast was very good

never ate the breakfast

warm breakfast

we had a great night and breakfast was awesome

friendly staff,clean rooms, good breakfast!

very clean, great location to i65 and a very good hot breakfast.

my room was nice and cozy and loved the pool.

was wonderful the room ,the staff ,housekeeping was awesome very clean and very polite the pool was excellent and the hot tub too

nice having an empty fridge with little kids

stopped serving breakfast at 9:00 a

staff rude. no pool like it said it was dirty

better parking. bottled water at breakfast would have been nice.

pool area staff cleanliness

didn't have indoor breakfast

the hotel also had a shuttle service to the downtown nashville area

would be nice if the shuttle service was more often.

great staff! awesome pizza and bar attached! great parking!

that we miss the free breakfast v

the breakfast was excellent

excellent location. amazing quality for the price! late check out is a game changer!

the only thing i would add is a protein to the breakfast

breakfast was okay i was thinking there was a waffle or pancake maker

the breakfast area was tidy and offered a nice selection of quick, tasty options—perfect for either

would like more selection for breakfast

pool was freezing.

friendly and helpful staff rooms clean safe location free breakfast

the breakfast was good and it was a great location

location, breakfast. the staff was great.

location, cleanliness and breakfast had a good selection.

breakfast ample supply of food at all hours of breakfast time !!!

breakfast was good.

the pool was not open yet. :-(

only two things that could have made it better for me were if they had a gym or someplace to work out, and my thermostat seemed to have a problem with shutting the heat off

gym was small and old

very clean room. comfortable bed. loved the kitchen seating area.

old loved the indoor pool, made a lot of new friends and we also loved the bed, bathroom, and kitchen

clean room more space for kids

free breakfast was good

room was perfect- it had a little kitchen , dining table , and a couch to relax on

the pool water was too cold to swim.

for the cost some type of complimentary breakfast bar would be expected.

the bed and pillow was very comfortable. and the pool was nice and warm!

i would like the pool to be open later.

no restaurant or bar service until 5

had an area for my husband to park his 18 wheeler truck the acceptional comfort and level of

also loved the hot breakfast and other breakfast selections

breakfast was very good

was a water break previously which had affected the kitchen

room was clean and comfortable and the breakfast was good

laundry room

they had early check in which was a plus after a long drive

the breakfast options were disappointing but i am assuming that was due to covid

i liked the spaciousness of the room, the gym, the quick elevators.

bed was very comfortable and breakfast was really enjoyable

clean room good hot breakfast the fitness room was sufficient for cardio.

fitness room could provide more equipment!

no indoor pool

fitness center. treadmill is dangerous get a new one.

the pool was big and clean

the fitness room had some weight machines, one bike, one stair stepper

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

fitness room 4 of 9 rooms were broken

laundry room on first floor

fitness center was all broken

parking easy and staff nice

very clean, well maintained! kids enjoyed the indoor pool.

especially compared to the gaylord orpryland hotel, but it was nice enough and much easier on parking

we loved having coffee in the lobby and utilizing the gym

additional fees, parking, room incidentals, no dancing. confusing to navigate inside hotel.

breakfast, free parking, indoor pool, fitness center, location to grand ole opry and highway

good facillities- gym etc

breakfast was great and staff was super friendly will stay again for

the pool was

breakfast had a good variety from continental offerings to much hardier fare like eggs, bacon,

we requested a specific room service time and they came too early

pool hours were to early for adults i feel

wanted to take our son to the water park but we didn t know you can only purchase tickets through the hotel website when

there is so much to do. our kids loved the pools!

great pool and bar area

are to hard always stinks like ciggeretes owner is very grumpy and stingy with breakfast gets an attitude if you ask him to put out more he is very rude the way he ignores you

have fresh waffles for breakfast that actually taste good and the place is always clean and everything works as it should

they said they had a pool and did but they say it wasn’t ready

the breakfast was a little disappointing, but not bad. just not a big selection.

the breakfast was alright.the location was great

the pool for my kids is all

the fifth floor smelled like a bar (smoke, alcohol, and moldy) the fitness equipment was broken and had not been working for a long time

there wasn’t an extra pet fee, which was great

floors in the room where not carpet and the sound traveled and with two kids our noise could be heard in the main

i went to put my kids in the shower and there was a dirty rag from the previous occupant still hanging on the shower

ask for a room with a kitchen and didn't get it, ended up with a microwave and frige

nothing really the pool was down that really suck

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and cleanliness

but the laundry attendant was gracious and replaced them without question

breakfast and coffee was good.

asked for early check in and the staff said they had a busy night the night before so i was told to give them

excessive early check in fee

value and the staff allowing me early check in is the biggest selling points for me and my spouse

shuttle that take us to the down town

thought the breakfast was good

sam the shuttle driver

the front staff and shuttle drivers was so pleasant and beyond friendly, made my family feel like they were someone

also the breakfast was good esp the cheese omelet :)my family loved the suite and the bed and pillows were

bathroom in the room has a hole where the door opens, the bathtub floor is peeling, the gym is missing equipment, there is no sauna, the pool could be connected and heated, breakfast has

indoor and outdoor pool

i think a group of kids (sports team) had been through

wifi wasn't working.

the kids loved the double tvs in the room also

breakfast was sub standard

facilities (pool training room) were great

it would be nice to have some kind of kitchen food available for lunch, happy hour and dinner at a price

i loved my room it was clean cozy and comfy. the pool was relaxing and the breakfast was great.

pool wasn’t outdoors but it was still nice.

it was busy with a sports team staying so we couldn’t get have the free breakfast.

half the pool was under the hotel , breakfast got done to early

the hotel was very clean and the pool area was so nice--with a covered portion and an outdoor portion

they have a gym, pool, parking and hot fantastic breakfast

the pool was warm, the gym has elliptical machines as well as free weights and a bench

staff, breakfast, parking, pool, open concept, ease of elevator to rooms.consistent

the pool could be bigger.

to end the night the kids enjoyed the indoor pool while it was 30 degrees outside

thing i can say is the pool is pretty disappointing, but we didn t come to nashville for swimming anyway

kids running up and down the halls

very tiny drinks in the evening to take outside by the pool.

loved the water/coffee in lobby, free parking,

wifi didn't work and the coffee maker in our room didn't work either

shuttle service to downtown area. we didn't have to worry about parking.

in lobby, shuttle downtown only goes til 10, room service stops at 11, keys did not work second day of stay

you know that kids tell the truth and i couldn't agree more

rooftop bar was amazing and it’s a quick 6 min

staff were amazing, loved the lobby area with coffee and wine, the bar upstairs was great as well

kids learned what a 'hooker' was

rooftop bar excellent

it was unique and beautiful. it had wow factor and my kids ( teenagers) loved it. it was quiet.

the laundry facilities were out of order

customer service along with willingness to accommodate the guest, and can't forget the breakfast

the room was very clean, beds were comfortable, and the breakfast was good too

and clean, friendly staff, lovely fresh breakfast

love the breakfast too

great location/shuttle to downtown. nice view.

staff was nice. free shuttle to downtown. big tv!

plus, it was right across the street from top golf

no spa tub only a pool, gym was a bit dated.

place, great bus shuttle to broadway, very clean, nice rooms, good breakfast

nice gym space

i was too early for it, but the pool looks like it will be a great hit as well

vibe, loved the decor, loved the plants, loved the lobby and bar

hotel was really nice rooms where very nice and clean and up to date the pool area was really nice and the bed was super comfortable

in the evening the bar and lobby very dark…not a big variety of snacks or meals