some people at the bar in the pool area seemed a bit upset or angry

also spa was very overpriced

the pools were great and food was amazing

if you have kids, they will have so much fun at the pool and the kids club offer movies for kids at night

i wish they had an egg station for breakfast, and i wish they had a hot tub

lots of kids and teenagers

the gym and spa facilities were good

hotel, away from the city but a uber away pools are amazing and great breakfast a lot to eat in the hotel

should cater more to the customer by having more activities planned for adults not just for the kids

the kids had fun and enjoyed swimming

wifi was poor at times

location ..pool..views

gym: basic but ok

pool needs more maintenance and cleaning, specially kids pool

the pool and atmosphere was fun, good time with the kids or to relax

the room, the location, the staff, the breakfast.

the swimming pool is not private to the hotel and is open to paid public access which makes it very crowded on

we noticed some people have complained about the breakfast

fruits at breakfast were delicious

great pool

room was spacious. room service great

stunning rooms. amazing breakfast. brilliant location. beautiful rooftop bar / restaurant.

is a bar across the street that is extremely loud at night

the rooftop bar is very nice with a great view

they have a spa but as we were travelling with a 2 year old we didn't get to try this out

quite an enjoyable place with a pool, gym, service room, and nice lobby/restaurant to read or relax

there is a little coffee shop attached to the restaurant which our kids would pick bakery items from to eat at the table

we had no complaints. i would love to see a bar in the beautiful lobby.

breakfast is a la carte and includes a wide selection of fruits and egg dishes

the breakfast was muy delicioso

the restaurant that shares the building

dont ask for the laundry service, we got back all our clothes with stains

and bathroom - super spacious, great views of panama city skyline - we were 2 adults and 2 kids, very comfortable

halo) is fabulous and they even offer room service

they allowed us to have a late check out for no extra cost and stored our bags for the rest of the day

took great care of us with having a driver transport us from the airport and allowed us in for early check in after a red eye flight so we could rest and nap

it seemed like a laundry issue, but other than that, everything was excellent

the made arrangements for a shuttle driver and early check in as i got it at 6 in the morning on saturday

issues, did not make my stay less and also easy to fix: - my room/bathroom did not have a towel bar to hang the towels

laundry prices expensive

music in the gym too loud, and it was close to the room.

very clean and a beautiful gym

the laundry detergent & softener being sold should also be in smaller sizes.

open wifi

wifi not always working.

ol bar and

excellent breakfast!!!! and the service exceptional. variety of food and restaurants amazing

we really enjoyed the location and the breakfast. we loved the welcome tour and the courtyard.

everything very friendly staff very clean rooms fantastic restaurants and bar perfect location

one late afternoon i got myself turned around - ended up at a bar attached to the hotel - i didn t know it was - hats off to basilio for walking me through the

the rooftop bar very busy at night

can get a little loud at night from the rooftop bar but wear your earplugs and it’s just

very tastefully decorated. stunning view from the rooftop bar (see photo).

roof top bar is a party location, i just wasnt up to going to the floor above my bed to dance vertically

very unique and fun atmosphere with a great rooftop bar that has views of the skyline

yous at check in and didn t bother to give any information about breakfast times, where we find wifi and the fact we had a complimentary drink voucher in with our key etc

swimming pool area is very small and not necessary kids appropriate

the live music is great but, post 8pm, tough for families with little kids

perfect location-comfortable furniture-good breakfast-high speed wifi-live music

could hear everything that would happen in the hallways, doors closing, kids running, people

my spa treatments were fantastic, and the massage beds were the most comfortable i've ever experienced

spa and room

... that we didn't stay longer by the pool!

i would have been better off ordering room service like i did the previous morning

perfection, the food was delicious, the view from our balcony was exactly as hoped for and the pool was heaven

clean rooms with gorgeous bedding, a good breakfast and a free airport shuttle

secured parking no refrigirator : unacceptable for a supposed 4 star hotel

very good breakfast, cleanliness

in consideration that we were staying a whole week should provide at least an offer for the breakfast, not just $3 difference from the one that booking was offering us

if i had know i could've brought swiming suit and training equipment fot the gym

room, pool, bar, drinks,location awsome, thank you.

hotel cafe provides a full breakfast - served at your table

no breakfast but there was coffee and a restaurant down the street for breakfast

out of toilet paper and the struggle on language barrier with the staff

the pool is very nice and offer a great view of the city

i did not like the spa space , it s to small

pool closed at 7:00 pm

breakfast very

the location. our second room. the gym facility and pool location.

amazing breakfast and pretty comfortable room.

or just enjoying the seaside very nice and helpful staff good wifi for free small swimming pool and fitness

hotel facilities (bar, gym, pool) could use some improvements as they are quite basic

breakfast had a limited variety of side dishes, either you picked eggs with ham and cheese or

breakfast was on offer as a very expensive extra

gym has not many tools despite being quite large

food and room service was bad

if you go to the pool after the spa is closed, at 6 pm, there are no pool towels, or any other type of pool service

pressure shower a/c didn t worked well no usb ports in bedsides old tv system no room service no mini bar no daily bottled

we loved the staff and the bar food we loved our room

shower a/c didn t worked well no usb ports in bedsides old tv system no room service no mini bar no daily bottled

we liked the little swimming pool and a the big tv in front of the bed

warm and friendly, great pool good food , close to city centre

breakfast was of a variable quality - e

free parking was nice

breakfast

everything was good: wifi, room, bed, location. room service...

to hot water in pool on the roof

the pool was under construction.

we had planned to treat mother-in-law to room service and she was rudely charged at the room when i

booked there for the jacuzzi and pool photos on booking

the breakfast which was included in our room rate was brilliant and had an extensive range of options

great pool area, fast and friendly staff, great breakfast

like breakfast the room i book at least for 6 nights they could give a little upgrade even 2

i was charged for room service that i did not order

showers in the spa still had hairs

was difficult as an english speaking person to understand the menu and how to order room service i also didn t like the coffee in the room and that machine and it should have had a

pool, room and breakfast

room service - long hour waiting for call from room to be answered by the room service staff

breakfast and nice staff. nice pool for kids

the pool is big and the area around green with palm trees

the wifi service and the air conditioner... too noise...

i was nearly charged for a mini bar snack that i didn t eat.

excellent staff, great restaurant, beautiful hotel. really nice gym.

the rooms we had were spacious, luxurious, and clean with good ac and good wifi

wifi a little patchy

wifi is strong and fast

spa closed at pool area there was no service available to serve drinks we had to get drinks from

20/person) expecting a full

i used the gym every day, i used the pool twice, and gambled at the casino

good rooms, nice area for the pool. good parking facilities

the bar is also very niece for a few evening drinks

e gym, pool was not fun

sleeping was almost impossible with the noice from the street and could only happen when the bar was closed

i liked the linen and the swimming pool, early check in.

restaurant and bar were lovely and the food and drink, delicious

location was perfect as well as free parking.

clean, safe covered parking garage

i read in the web that the pool was open 24 hours, it wasn s true. closed by 10 p.m.

lobby bar nice

were very friendly pool is much smaller than described breakfast basic could do with more choice for europeans

alcohol in the restaurant and the sushi bar needs more options on the menu other than just seafood

top bar not open and no guidance given to the restaurant /bar on mezzanine floor - only told about the

my kids look fwd to breakfast everyday we spent

a hotel bar would have been great.

was great, the chef was great ( i ordered room service many times) comfortable beds, its a new hotel, nice gym, i was very satisfied with (-) room service wasn t great - we re still waiting for the ice we ordered on the first day of our (-) no- airport shuttle, room service, restuarant hours unclear (+)located (near the metro and plenty of restaurants), nice business center and gym and excellent room service (-)made an attempt call for room service but the receiver hung up. went to a local restaurant. (+)the room was very clean and the room service was good. (-)the breakfast wants good. poor room service attention.

was a bit of an issue, laundry service, promised timing of delivery and for a moment i thought my stuff were lost went to

not auitable for families with kids

for me as the 1st trip to panama, all is well, good location, kindly staff, excellent room, fast wifi and adundant breakfast

not having a on site atm. and laundry.

great size pool, nice gym

they were great attending our special allergies requests an my kids felt special

missing number for the room service inside the room

buffet breakfast so good, great selection, fruit bar was

egaopolis) good buffet, good gym, good pool

spacious room, fine breakfast with variety of food, close to the city center and free parking.

facilities, pool and cleaning filled our expectations

liked the room, the view, rooftop pool, i used the gym, it like it, not very much options but things that you could start a short routine

free breakfast, small gym, warm showers, good tv.

great breakfast comfortable bed awesome rooftop pool

breakfast included