teriffic staff. spacious property and the cleanest and nicest pool and hot tubs. amazing!

room was very cold 2) pool closed 3) fitness room closed 4) no hot breakfast 5) hallway floors had snow on them 6) elevator was freezing

first room had street light to bright in room, they changed my room and took the time to check parking lot to make sure no street light was in replacement room

they should put young or hyper kids on the bottom floor so the people under them can rest

it would have been nice to have breakfast

had me park where they could keep an eye on it for me

courteous early check in was a big plus

they offered laundry and had an ice machine towards the lobby

breakfast was good with variety of cold and hot options to select from

hot breakfast but they had breakfast bags to go and there was a lot of different stuff you can choose

laundry kind of expensive.

plenty of room to parallel park with our 17 foot travel trailer

breakfast including waffles, fruit, oatmeal, etc

laundry was right outside my room

reasonable pet fee. lots of outlets.

the staff was friendly. the pool was nice. i was upgraded to a king without asking.

comfortable bed, pleasant housekeeper, nice big pool. i would come back again.

pool and spa busy, but no fault to the hotel.

pool. friendly staff

pool was a little cloudy but overall the kids had a blast

a lot of noisy kids running around, it seemed many school age children had rented one room and were always going

my kids especially liked the pancake maker machine

good location, clean rooms (and facilities in general), breakfast, heated pool, coin laundry

breakfast, comfortable tastefully decorated, clean room, professional staff

and people walking in the halls talking and we could hear the guy in the next room yelling at his kids the windows need updated to keep out noise and the

hot breakfast with plenty of selection

the breakfast options were varied and it was great to be able to use the laundry room

breakfast room, pool and spa

clean room, clean lobby, decent breakfast, friendly atmosphere, what's not to like.

swimming pool, hot tub, laundry facilities

comfortable bed. nice breakfast. very nice staff!

laundry on the premises was nice

parking lot really small especially when it got full with other vehicles we have a truck and it was

breakfast wasn't that good. eggs where cold fake looking and like rubber. coffee was good.

it was impossible to make a left turn out of the hotel parking lot

the breakfast was grab and go and that really helped when feeding the kids

was charged extra upon my arrival for having a pet with me

pool was colder than expected the hotel definitely needs an update

bar and grill was good, had a lovely meal

gym was small

is expensive (maybe as all santa fe) and there is not restaurant which in case you travel with kids could be an issue

early check in

walls are thin. noisy kids in next room.

i can usually get a room last minute with early check in

the kids enjoyed the waffle and cereal, otherwise they could have had an additional hot breakfast

the breakfast was great and the staff were very welcoming

the room next to us had several kids but we did not hear them at all

laundry done thru hotel is very pricey

the rooms and pool is nice beds are comfy

plenty of free parking; pool and small gym on site

clean and new hotel. the breakfast was great!

the locked pool bathroom

location. quiet. pool. cleanliness. friendly staff.

the breakfast was better than just a continental meal, and well presented

have one of the best breakfasts i have had at a hotel in years

inviting lobby and nice indoor swimming pool and hot tub too

the hot tub were not in working condition. the kids were disappointed.

i had a kitchenette and a small outdoor patio which i used every day

excellent breakfast burritos served at complimentary breakfast

cozy and comfortable with a wonderful breakfast area

adorable room, outdoor seating (both private and community), and kitchenette.

room was big, with a kitchenette and a very comfortable bathroom

we had 4 rooms and my sister’s kids had a dog

the staff was incredibly friendly and helpful with accommodating our early check in

the rooms are very spacious with separate seating, small kitchen, bathroom and bedroom

mini kitchen complete with refrigerator and little stove

ud83dudc4dnice gym

pool and gym were small but not really what i was there for anyway

did my laundry the last morning

also entertainment provided with daily events even for the kids

an outdoor pool that was closed.

early check in

husband and i enjoyed our stay at the hacienda, hotel and spa

the front desk staff were nice, but the bar staff and restaurant staff were rude and acted put out when asking a simple menu question

we had a butler. there were london style taxis to shuttle us to nearby locations

the hotel location is perfect with easy walk to the plaza but option to use shuttle service was a nice bonus

the butler service, the breakfast & the happy hour everyday was outstanding

had coffee stations on each floor and sack breakfast to go

shuttle service great

artwork throughout the hotel, could walk to the rail yard farmers market, spa on property and pool, hot

fore room service fee) and quite expensive

parking was plentiful and the place is just beautiful and not sterile like a chain hotel

roof in the hotel room was collapsing, the wifi that i paid for daily didn t always work either

rra cotta)

pool, location, beds

wifi was strong and had no delays, but it was fri/sat nights

wifi was not working all the morning this was supposed to be an upscale hotel

hard to find in dark pool area outdated

no room service

room service, etc) that was out for a while

the pool was closed but it of course wasn't the hotels fault.

was dirty , bed was sagging at the middle , room service was ok , we always had missing towels , no soap, no wash cloths

i would have liked a hot tub on property. the spa was at a different location.

breakfast

breakfast, fireplace

the breakfast was wonderful. there were several choices.

location - walk to plaza and close to many other prime areas -rooms are cozy and comfortable - breakfast

bar is famous for cocktails

pet fee $75 nearly doubling the room cost.

location, friendly and helpful staff, charming hotel, allows dogs for a pet fee of 25$

i liked the location to the plaza and the on-site bar and restaurant

it’s beautiful decor, roaring fireplace, amazing bar and restaurant.

the wifi wasn't great and the coffee at breakfast could be better

plus the charro bar was always a lot of fun with locales & travelers

the hotel also has a restaurant and a very active bar on-site

the served breakfast was wonderful and it was included in the room price

the room is good size and easy parking on site

parking was a little pricey as well

the bar and restaurant staff aren t particularly attentive for the level of hotel it is.

even had 2 silver coins to redeem at the bar for a couple of their silver margaritas

the restaurant and bar was very pricey. we eat at other restaurants

we had a great time there and the restaurant and bar are also

once in my room the restaurant kitchen was next to the room

our bed was right against in the wall and the kitchen was busy because it was loud and distracting

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location can't be beat for a great tourist experience

love staying at hotel chimayo it’s right downtown has a nice little bar charming rooms price is good has the santa fe charm close to all walking distance is what i

charming, great location. fun bar that's popular with locals.

there is an amazing cocktail bar in the same building where the bartender has created all kinds of unique infused cocktails

location was great, pool was nice and the beds were great.

the people upstairs had kids running back and forth all night.

very accommodating with an early check in for us as we brought our 9 month old

the room was at the opposite end of the lobby, so having kids it would’ve been nice to have staff be more mindful about that in the future for other

had a reservation for four adults and three kids ( one room with two large beds and another room with one bed)

the breakfast and the pool

the pool was just opening so we didn t get to swim but the hot tub was amazing

the food on the breakfast bar was delicious

love the artwork. staff are great and the breakfast is always a pleasure.

nice breakfast

from the valet to the young lady at the spa facilities

hotel offers shuttle that transports within a two mile radius that we used though downtown was a ten minutes or

we had some appetizers ans amazing drinks in the main bar and the staff was such a delight, making the stay much more

valet parking only made it inconvenient to get forgotten items from car

was very late arriving, too late to get my rental car at the airport and too late for the hotel shuttle service

staff very friendly, helpful especially shuttle rides to restaurants

arranged early check in

the gym could use an upgrade

have loved to have had a pool

shuttle service available

the spa service was good

great get-away!! spa amazing !!

they also have a five star spa on location

had talked with staff long before booking asking for spa pamphlets

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

clean, roomy, bed and pillows were great! enjoyed the golf course view.

no working microwave for customer use. golf course was in sad condition

nothing for kids to eat so bring your own

also, outdoor bar area closed

very few games or activities for kids.

clean expectations of room exceeded staff very friendly and helpful breakfast choices were very

the staff was extremely nice. great breakfast, good location for what i was there for.

breakfast was great, room was nice and the staff was pleasant.

had laundry facilities

perfect location to explore bandelier national monument. great breakfast and cozy room.

especially enjoyed the comfortable rooms, and a super bar with great free food and drinks for happy hour

did not care for the casino. was boring.

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but the front staff was very rude , none of the employees

convenient to get in and out, great parking and close to the casino

casino is just a short walk

the breakfast was good, and the location was perfect, it was easy to locate and access

easy convenient location. we had a lot of fun playing in the pool. breakfast was good.

the kitchen area needs a light

chaotic breakfast (super busy, not enough room) and no pool (cleaning)

love the room with the kitchenette!

broken elevator, fitness room not well equipped or comfortable

the hot breakfast and the staff. they were friendly and ontop of everything.

breakfast could be better

better and larger breakfast

i really enjoyed the fitness center; the room was cozy and the microwave/refrigerator quite convenient

the parking lot felt claustrophobic

breakfast is nice too also i love the area you can walk to diferent stores this is one of my

breakfast, the juice dispenser was not working

read the reviews and they were not that good, but i needed a room and the other local motels and casinos were booked

there was not adequate parking