the screw in the pool and the area it was in and no cold water in our room

the pool, although small, was great and the kids fun

the breakfast buffet was superb

unfortunately i didn't get to try the breakfast, but pretty much everything else was splendid.

staff are friendly,also happy to see a laundry room so i could do laundry

there is a laundry room available

imagine my surprise when i opened my suitcase to find the same bug on my dirty laundry bag

has coin laundry on site

staff was very accommodating as we had an early check in so that we could get ready and go to an afternoon wedding

were placed in a room next to a family with kids and a couple dogs

large rooms, and spacious beds, kitchen amenities

the complimentary breakfast went above and beyond as well

complimentary breakfast was larger than expected

big rooms with full size kitchen

every morning was breakfast but during covid, it was a grab to go type breakfast but they had pretty much everything

there is a restaurant onsite and the room service food was delicious

nice pool and hot tub

check in was a breeze, and room service was delicious

the kids play area could be a little more user friendly, not exactly suitable for kids of all ages

the basketball courts, the gym, and pool were fantastic.

wifi was horrible and wouldn't connect

we loved the swimming pool. the room was very quiet and comfortable.

liked the gym - good precor cardio equipment and not busy there's a starbucks in the lobby which is

comfortable beds and spacious room for me and my 2 kids. buffet breakfast was perfect.

kids hockey tournament and kids screaming in hallways until after 1 am

even the nice fellow from the bar helped me navigate from the back door to the reception

were upgraded at the property -loved the spa tub and shower

seemed like a good time for those attending we booked a hotel so that we could get away from our kids and sleep and relax

use this gorgeous place as our escape from the kids for a night

the spa tub was a major reason i booked this hotel and i was not disappointed

thought that for the price and the things like pool and workout gym were not usable, at least you would think they would offer you breakfast vouchers

gym and restaurant closed due to renovation

the pool was good and breakfast was

large rooms fabulous pool and staff are super nice felt like home also super pet friendly

we ran out of toilet paper, gym was closed due to renovations.

they gave me breakfast to go at 4

pool and gym are both very small

the room was huge included a kitchen which was a nice touch and bonus compliment

there is a small pool and gym

lots to offer, continental hot breakfast that was fantastic, lite supper during the week, heated pool and hot tub

liked the bar area

we ended up having 3 kids in a bed

staff were grumpy because there were unsupervised kids running around everywhere

the restaurant did not have an identity, it was part of the lobby, but set apart, it had a bar but looked like a snack

great pool

the kitchen was perfect, the bed was comfortable, everything was better than

comfortable, spacious room and terrific breakfast. great value.

the pool was great, although no shallow end for the kids but they had fun anyways

poor cleanliness in the room, ripped and stained towels, broken equipment in gym and staff didn’t notice a homeless man walked in and cleaned out the buffet breakfast with

it was difficult to use the laundry room as it was always in use

was wonderful, staff were lovely and accommodating , everything was clean and pool was great

did not like cutlery at breakfast being plastic and plates etc

gym could be improved one machine out of service, would be nice having a whirlpool also.

we enjoyed the free hot breakfast and the swimming pool

breakfast was great. the room was comfortable and clean.

the pool

the kids enjoyed the pool and it was great to sit in such a bright room with big windows

were there early and tried to get an early check in

pool. bed. staff!

perfect! friendly staff very clean rooms beautiful pool

no gym or activities for long stay

never had the breakfast

i would have liked it if the room had had a kitchenette. this item i truly missed.

the separate living room with kitchenette plus additional entrance to bathroom from this space.

laundry on site. decent location.

let us for early check in, the room/bathroom is super clean

the swimming pool i love it

kids and parents hanging out in the hallways...that's what the room is for.

the kids loved the pool we were granted a later checkout time.

bar area, it felt like they wanted you to hurry up and leave even though it was only 9:00 pm

early check in

wifi was ok

stayed for 8 nights and had no room service for the whole of our stay

great location and very convenient parking

the laundry room smells of mildew

i loved how there was a small little kitchen so i could cook

room cleanliness, service, breakfast

staff friendliness. breakfast and cleanliness.

comfortable bed, lovely kitchen all you need for a longer stay. staff were excellent.

the kitchen amenities and seating in our room were perfect for heating and serving our belated

wifi was terrible and the tv was had minimal channels which was hard to maneuver

kids running the halls

hotel bar had excellent food at reasonable prices

is lack of security and stronger disapline when there is a group organization especially when kids are invold and parent who lack respect for other guests as per other reviews described about

alarm went off twice, both false alarm, hockey tournament kids was everywhere and running up and down halls, doors slamming, couldn't

very clean, good breakfast and comfortable bed.

we were there for a tournament and getting picked up at 7, but we were allowed to go in and have breakfast before we left( the kitchen don't open until 7 on the weekend)

breakfast could be replenished sooner.

location all staff breakfast security & safety surveillance everywhere property nice and clean parking bed ud83dudecc

comfortable room, great breakfast, friendly staff.

excited to stay in spa queen room. am a gold member so was a bit disappointed with a few things.

clean, easy to access, close to other amenities. breakfast was fresh as well.

great service. staff are excellent. wifi was fantastic.

the spa tub fit both of us comfortably, which is awesome as we are both tall

right in the middle of where i have to go quiet even being on the ground floor by pool and gym staff were very friendly and helpful both at check in and during the

good, staff were very friendly and amenable to extra requests, entire building was clean, and the pool and fitness centre were a very nice touch

the pillows were terrible and the breakfast was less than available at hotels nearby

nice to have a pool

breakfast could have been fresher, but the coffee was good

breakfast was good, staff were very friendly and amenable to extra requests, entire building was

the breakfast was fairly sufficient for a short stay. we really enjoyed the location

nutritional offerings for breakfast should consider increasing protein offer

dirty and smelled bad, carpets were stained everywhere , no help with suitcases and no elevator, breakfast ended too early

the price was great and we got an ok breakfast

the continental breakfast could have used more diabetic friendly

friendly service excellent breakfast.. clean comfortable rooms.

you have kids that you don't want to watch, or don't mind the sounds of gangs of kids running up and down

you have kids that you don't want to watch, or don't mind the sounds of gangs of kids running up and down

so very clean, and the kids love the pool. last, there is everything around like a 2 min drive

breakfast was awesome too

clean facilities, pool, gym, air con, coffee, location

the pool was amazing as was the hot tub & 2 individual shower rooms

the gym is limited equipment and space

the gym.

you can smell the chlorine from the pool in the rooms on the third floor, so keep the fan on.

friendly and efficient staff. location and pool

most of room very nice and finally got in pool. location in good location and easy to find.

staff accommodated a request for late check out even though they were booked

it was also quieter than the centre of the city, and the grounds included a pool and comfortable seating outdoors in a lovely park area right on the grounds, so perhaps the

a great location and although not fancy, was well kept, pool and pool area well kept and clean, rooms were clean