pool was always busy, maybe there should be an option to hire out 30 mins slots?

the first moment we arrived everybody we met - from reception to breakfast room staff to the cleaners were really friendly

excellent staff, modern feel and clean. good breakfast.

very comfortable ,clean, breakfast very good value for money,

bar/ cafe staff

spa with the ancient baths was excellent

was lovely but no drinks available in the hotel until 8pm

both my kids, 20y and 18y, say that the baths were their favourite experience of the whole 25 day holiday

its tidiness, location, pool, spa facility

little attention to detail with things like the username for the wifi, in-room coffee

everything was perfect! the hotel is oriented for families with kids.

the hotel offers a spa service and a golf course is a 3 minute drive away

have been there before in 2018 and liked the kids animation with lolo and bernie

the swimming pool was spacious and perfectly placed at the southern most point of the property which also possessed

have been there before in 2018 and liked the kids animation with lolo and bernie

no 24h room service. no complementary coffee.

gym and indoor pool are very small

the breakfast buffet was delicious with a lot of different options and great food

nice gym

great family place to stay, with kids - lots to do, have staff just for keeping kids happy

small, single level buildings surrounded by beautiful gardens and open countryside, with a nice pool

and our room had a “patio” where we could keep our dogs and there was also a small kitchen (which we used very little but for families it can be very handy)

the pool is beautiful, the rooms are amazing and every little corner is a paradise

we actually liked that the swimming pool is slightly removed from the main building because it gives you even more privacy and creates

a beautiful pool and lovely staff

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi, complemented by 5 large (aquapark level) slides (+)pools were good, slides were fun for the boys (aged 11 and 14) but they re not open all day (only (+)pools, staff were amazing, all very helpful (-) tho the pool facilities are of a 4 star i wouldn't say the rooms and hotel itself is

fast and good drinks/snacks in the hotel bar and pool-side bars

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi, complemented by 5 large (aquapark (-)room was very dated the kids club was only in spanish

no english tv channel beer to dear round pool and was not asked if we wanted

spa facilities were good and many treatment options to choose from

free wifi claim is deceiving as its free only in the lobby for max 1 hr per day then you have to pay @ 6

area for kids was good

the spa was brilliant, the pool areas very good. the welcome cava was a nice surprise.