they should pay attention and not allow the reservation of the pool and terrace chairs for several hours before the actual utilisation

were very friendly especially hanane & ibrahim at bar & also our lovely waiter with braces on morning shift

great breakfast and sumptuous buffet dinner, excellent all-inclusive.

they have as well a kids club if you want to have some peace

animation team is great, special thanks to sousou from the kids club

the fitness instructor, reception, porters, security, animation, kitchens and restaurant staff, bar staff, lifeguards and aqua park staff, all the staff were amazing

the gym, main restaurant and coffee shop

a big thanks to lotfi at the bar – always friendly, professional, and with a great talent for creating a good vibe

the prices at the spa and salon could be cheaper

staff i could remember: mo, housam, chak, imad, eva, chico, xouhla (front desk), zeinab (at the gym) and another brother who welcomes you in reception, giving you teas, who looks like benny from

breakfast great though

had a gorgeous hamman spa there

negative thing is the wifi on the rooms, which is not perfect, because of the thick walls

good breakfast; cannot comment on lunch or diner as we always

fresh breakfast was best which has been made live in front of us

super friendly, especially the one in reception

free shuttle into town

hotel location and facilities the breakfast the room amenities the spa the speed of internet the value for money the

there is a free shuttle 4 tines a day to the square

the breakfast buffet was amazing

there is a nice big swimming pool there and the kids love it.

staffs are polite, friendly and professional)) loved the fact that we were allowed to eat breakfast inside our suite

good staff-very good breakfast- i just loved the place

of nature (palms, green and perfectly kept lawns) mixed with the colours of the building and pool made this experience outstanding

beautiful rooms, garden and pool

water in the pool was too cold that you won t be able to swim

the staff was very friendly and helpful. the spa is incredible.

a lot of stuff weren't working such as the lift to the gym or the wifi that was disastrous

and requirements they have a great pool hotel is family friendly and good for couples with kids

the swimming pool and bar made for a very peaceful enjoyable time

lovely spa and massage facilities

beautiful pool area. lodges were spacious and comfortable. friendly staff. good breakfast.

mparing to the likes of other 5 star hotels like the savoy)

the pool is beautiful and spotlessly clean, as are the ample beds surrounding it

breakfast is ample and varied, and nothing is too much effort for the staff

the pool area was so pretty ( pool heated to perfection ) with lots of cosy little areas to drink your

staff were so friendly and the villa felt so safe - my kids spent the day in and out the pool

we had a really spacious and beautiful bedroom with a gorgeous bathroom, the pool and pool area are fabulous and the staff are really friendly and helpful

great breakfast, delicious meals, very nice staff, always ready to help, tranquility by the pool

a little oasis with nice pool area to relax and chill away from the busy center of marrakech

amazing pool area and lovely bar to relax in

breakfast : bread is not good enough

the breakfast the swimming pool and the room

room service staff have keys to my room and opened the door without my permission to asked me if i

pool is nice

overwhelming staff, amazing rooms, we had the 2 bedroom with pool

lovely spa

exceptional hotel. rooms, decor, staff, service, food, pool, facilities all a+

only 2 things that i noticed were that you don t get much privacy to change in the spa and while they re doing the treatment they leave the door open so people walking by can see

the pool, the rooms, the decoration, the staff.. everything was extraordinary

didn't like the gym, too small and doesn't have a lot of machines

breakfast top , rooms top, pool extra top i would come back to this hotel anytime

was very good, the animation at the pool is wonderful, shot out to naima for the good room

very good value, good breakfast, has pool and gym.

they have fantastic playground for kids and big

having the gym onsite was a massive bonus for us, we used it everyday

kids around the swimming pool area have been a bit too noisy

spa services abit over priced but good experience

just after restrictions lifted there we've very little people around so often we had a private pool

was such a lovely treat to have by the pool

only the mini club teachers, they were really nice and looked after the kids when they had them

the spa was great we had a 2hr haman for 200dhr £16 - €18 the staff are very friendly and have lots

- good all round holiday- enjoyed the hotel - enjoyed the pool staff very very friendly to a family with two teenage daughters

the water slides were close all included and great fun and the kids loved the food

great buffet breakfast

also spa you had to pay extra including the pool and sauna which are inside

were definitely the highlight of our trip along with the variety of activities for us and the kids

you also need to pay for the spa and the pool is a bit cold

there is no cheese spread at breakfast ud83dude01ud83dude01

that is suana and steam room but extra here going out to the snack bar for breakfast omelette and fried

the private pool was huge and the gardens beautiful and well kept

it is a small and very private hotel/resort with a very nice pool and seating area around it

the swimming pool is gorgeous, it's easy to make contacts with the neighbours of other villas or the other

i wish the pool at the villa was heated . but that’s just minor.

the environment of the property was wonderful, with a beautiful swimming pool that was the perfect spot to relax and unwind

breakfast was divine, sitting by the pool we were brought an array of delights, fruit and yoghurt,

the breakfast was so lovely but add-ons are very expensive, my partner had 6 eggs every morning which

e breakfast and lunch menus) and the spa was great

the hotel and the pool area was so nice, clean and relaxing

ate in the restaurant one evening and at the pool for lunch

eakfast, swimming pool, room, staff, etc.)

there is a pool, although in january it was too cool to use, of course

i like the location and the swimming pool

the outdoor gym, football and basketball pitches, and mini golf make it a perfect place for summer holidays

there was a lot of parking spaces

2) the outdoor pool was good in terms of temperature

breakfast, fresh and european / moroccan options

the breakfast was ok and the pool wasn t heated. the grounds and the hotel were lovely.

we enjoyed the pool and the wonderful breakfast every morning

spa could be improved, perhaps some music and ambient lighting

i enjoyed the spa experience, and other services provided by the hotel

room was very good but rooms on the ground floor near the pool have very little privacy so if you wear hijab then you might want a room on a higher floor

everything is as you would expect when you arrive, we didn’t know where the spa was or the gym etc

pool area was clean and a quiet adukts only pool was great

the bar staff and catering staff are so friendly and accommodating

room, great staff, yummy breakfast and the pool was really nice

there are times that wifi is not accessible at our room

the staff was both friendly and helpful. great and relaxing spa experience.

decor, fabulous pool experience, delicious breakfast, comfortable beds with crisp linen - alex was fantastic in guiding us to good restaurants

we had good wifi and a spacious room with balcony and aircon

kids couldn't enjoy this hotel as they were expecting

there is free private parking and decent wifi on the property

kids couldn't enjoy this hotel as they were expecting

booked in advance for our trip to marrakech skipping the riads because of the kids

lots of space, comfortable furniture, pool it self is perfect, deep at places, shallow for kids with safety etc

staff was helpful. they have managed to give me early check in. staff member was amal.

my kids didnt like the food there

days being the onliest guest in the dining room i decided to have the evening meal in my room

great spa facilities and khadija was very helpful and very professional who do her job in purely halal

only coffee for breakfast even for kids

great breakfast

wifi is pretty awful

the wifi cut out a lot

wifi connection in the back side of the hotel was a weak connection, despite the fact that it used

i loved the bath and how big my room was and the breakfast was delicious and various

is a little tricky to find the hotel (all the medina streets are the same) and the pool isn't big at all (+) rooftop area is gorgeous and quiet with a little pool (-)lounge pool on the rooftop was not heated (+) we enjoyed our glasses of wine laying next to the pool and hearing the birds over our heads singing (+) stunning patios with seating area, decorative pool and rooftop for breakfast and dinner (-) the pool wasn't great but then again i did expect to see or use a pool (+) the beautiful roof terrace was a highlight and the plunge pool perfect for cooling off (+)on the terrace was wonderful as was the dinner we had one night and the dip in the courtyard pool was just what we needed after the souks (+) there is a dipping pool as well with lounge chairs (-)during the peak hot hours oif the day a pool might have been nice, but we didn't really miss it.

dinner on the roof was romantic even with our two kids

is our error and not the riad as the spa treatment area looks so amazing but we did book early enough and missed out

amazing staff, great breakfast

think called tagine

the hotel is gorgeous, and the spa is amazing

the barman and the guys at the pool were always bringing us fresh towels when we neeeded them, and were always helping us moving

com show a weight machine, but in reality, the gym only had cardio equipment

hotel design, the gardens, cosy bedrooms, cute bar lounge, lovely artwork, the pools, and of course the friendly staff — the whole vibe was

great pool area and big rooms

breakfast could be better organised, the swimming pool is very small, much smaller than it looks on

breakfast and location is good. staff is very helpful.

pool is on roof top for us it's was fine but may not be for everyone

pool was small

new hotel, great roof pool, and good breakfast

our room had a private big balcony, right above the main patio, and there we were served breakfast every morning

the breakfast was amazing, the dinner was great & the energy was beautiful

warmth and attentiveness of the staff; size of the room and the extra living space; breakfast was almost gourmet; music in the afternoons; size of the riad was very cozy and made it

delicious breakfast

breakfast menu probably could have been a little more varied to include more traditional morrocan

the pool and spa were lovely

room is slightly smaller. the pool area can make it bit more beautiful

when i used the pool, they closed the window that looks out into it so i could have some privacy, which i really

wifi wasn t good.

also, there is an available spa in case that you want to relax

staff, breakfast, pool, location, but staff was so friendly that i will remember them when i'm back in my

smelled stinky shower rooms were terrible ud83dude14 leak everywhere power outlet not safe for kids the cover come out

the pool, the staff

the pool was not as clean as we would have liked, we didn t use it.

value for me and my three kids, breakfast was included for free for them