i wasn't told the indoor pool would be closed during my stay

of communication between staff, room service had nothing but burgers available granted it was late at night but no option just a

perfect breakfast, nice room with comfortable bed, spa with gym for free

breakfast buffet- lots of options and delicious coffee

the facilities such as gym, steam room, sauna, pool and jacuzzi were great

the breakfast is great and the pool as well as the hot tub were very nice

especially the spa area was really lovely (pool, jacuzzi, steam bath and sauna)

no clock in the spa area. lwaving deppsit for the spa towels.

food at the bar is fine but very limited

the hotel has sauna & pool access & the breakfast served was good

clean, good location for walking distance to town center and pool for kids.

simply great. nice staff, cosy room, amazing breakfast.

there are no facilities in the room and bar doesn't open until 11 so not able to have a coffee or room service

rooms were clean, good wifi

the booking website, it stated that the outdoor pool was heated, but in reality, it was not

the breakfast was okay

easy check in/ out, parking place, sea view, on the spot car rental

bar and the big corridor where there are traditional shows or music after diners this space is

big parking

location, good breakfast

location, very nice spa, spacious room, comfortable bed, lovely, made-to-order breakfast, and the nicest staff

it would have been nice if the outdoor pool was heated.

st tuna steak ever) very clean facilities and easy access to main

the breakfast is excellent

friendly, witty & helpful staff nice little spa area best location - in city center, but calm

breakfast could be better

breakfast could use a small upgrade or variety.

location and breakfast

coffee served at breakfast could have been so much better

central location and good breakfast

entire hotel was clean & modern - although wifi service was out for 1 day

was no bar fridge in the room ;the hair dryer does not work well; we had to request a bath mat, as both of

you want hot water you should go down to the

is no room service, no refrigerator, no kettle

ght just below) was open till late with lots of people on the street and that made it noisy

had a lovely massage/ spa experience at the next door hotel

great location, friendly and helpful staff. lovely breakfast. room was lovely and quiet.

great overall experience. excellent location. amazing breakfast and super comfortable room.

the staff is very helpful, and we were thankful for the use of the pool facility while we waited for our flight

great location! gave presents to kids for christmas

very very good restaurant and bar service, both in terms of food quality and staff availability

was only one working sauna, however we didn't really need it as there are lot of amazing spa and thermal springs in azores

and gym facilities were more spacious that many hotels

choice of restaurant or bar meals

nice breakfast

to turn on the wifi, the television needed to be on. that was the only bad thing.

wifi working only while tv is on is a bit of an inconvenience

the hotel had a nice gym & spa that we also enjoyed using

i didn't really like that wifi built in tv thing

wifi only worked of the tv was on which was not the most convenient particularly if one person was

with the indoor heated pool, jacuzzi, steam room, sauna, roof top sundeck, brick oven pizza snack bar and game area

the swimming pool area is also nice

excellent bar and restaurant service

the facility was amazing with the indoor heated pool, jacuzzi, steam room, sauna, roof top sundeck, brick oven pizza snack bar and game area

amenities like restaurant, bar, pizza oven and underground parking

in the evening (6-10 pm), there is a bar service (drinks, cheese platter) that is a good option if you don t want to leave the herdade

the hot pool inside the pineapple greenhouse is a super nice experience, and because it is used only by the

the room was very comfortable and they even did laundry for us for a reasonable price

there was ample parking, and the staff was excellent and accommodating

breakfast was amazing, excellent quality

we were traveling with a 9-month baby and the staff was really helpful with all our needs: food, laundry,

car but even though i did not have i would still stay here as the hotel was beautiful to relax in bar or in the spa or the room

loved the infinity pool and the greenhouse pool

would be great to have a propriety map to help us guide on the hotel

pool too cold for me

gorgeous pool lots of chairs and relaxing places

was somewhat difficult getting the attention of the bar and restaurant staff

went in december and the spa area was a little bit cold

-the beach at the resort -quiet and relaxing accommodation

steak is excellent on the island - but neither are on the menu, the only sirloin steak is on the kids menu

the local port with swimming in wonderful water 30mins an oasis of fish and great resturant and bar too

breakfast – unreasonably expensive, for 15€ they charge you may eat a dinned in caloura bar (ok without drinks) kitchenette 1

larger, nice views, bar open peak hours

a very pretty hotel with amazing view to the ocean, swimming pool and tennis court

position of our room was above the bar terace where people were staying outside and smoking this cause a big noise, make sure to avoid