it was until i was sitting in the pool, when they told me they could charge me $400 mxn just for drinking something they didn t

the pool area is beautiful, the staff is very helpful, and the breakfast buffet on the weekend was great

the people, the weather the breakfast the cleanliness

the staff was constantly cleaning inside and out, breakfast view was enjoyed under an outside enclosure

a beautiful spa and manicured gardens

lots of places to sequester yourself in the lounge, bar and terrace

no in room safes. never knew if the hotel bar would be open, didn't keep regular hours.

the free continental breakfast at the hotel was delicious and served each morning

always cleaning, did an excellent job doing our laundry

were very close to the lake and the breakfast was super (many options)

personal pool was a little dirty and covered in debris

grab bar around shower

place had 2 pools and a jacuzzi and one of the pools was heated and there was no shortage of sun loungers

great hotel great location beautiful bar and pool and rooms are super comfortable

great hotel great location beautiful bar and pool and rooms are super comfortable

it's a great choice if you have pets and kids

super clean, their breakfast included is delicious and their whole staff are friendly.

breakfast starts late

we love the location, the hotel, the room, the breakfast, a good place to book

lovely staff, and delicious, free,traditional mexican breakfast

complimentary breakfast was good

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

the smell of clean sheets and the pool

very pretty property, heated pool, full breakfast, spacious room

the breakfast was ok. the hotel is nice and simple a good value for the cost.

very pretty property, heated pool, full breakfast, spacious room

nobody answered room service so i had to make my way down to order it was definitely pricy for 1 night $168 for

no room service yet

limited room service hours

if we didn't have a redeye the next morning there is a really nice shake shack bar right outside the entrance in a kind of secluded part of the airport that would have been great

accommodation was fine, room service took one hour for a hamburger, the buffet breakfast was not prepared on time, i left

was on the second floor and could hear music from bar area, it wasn't loud and it didn't affect my sleeping, but for someone else it might

the gym and pool were great and there's plenty of outside seating, which was nice because the weather was

a bar for the adults and a dining are

room service was excellent

as fixed after sended back to kitchen

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

helpful staff clean and comfortable rooms very good breakfast options we took advantage of the pool facilities great

pool was clean

buffet breakfast

the breakfast was delicious

the continental breakfast, thanks, and always place to park

great parking, beautifil locayion near walking distance of great food and shops

was two different breakfast sections, one free, one paid

good breakfast many varieties in the buffet and very clean

breakfast and parking

good breakfast; close to some good restaurants; free parking

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

parking lot shared with mall

location is good, but you need to get a parking ticket every single

breakfast

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

great breakfast and access to restaurants

t the usual crappy breakfast in the usa)

breakfast is very good. environment is really nice.

variety of breakfast

breakfast was okay and the gym was not that great.

we will return definitely, and bring the kids along next time because the pool is great

it has car parking

we will return definitely, and bring the kids along next time because the pool is great

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that served us all the time

we will return definitely, and bring the kids along next time because the pool is great

we loved that the parking spot where gated in

the parking is watched by a guard

rooms are next to the parking lot which got noisy from cars coming in

free wifi working in our room

good food at restaurant, and bar was open late

all the staff were exceptional,

the staff were extremely friendly, the restaurant and bar staff also extremely friendly ,always had smiles and greeted us

the pool was very cold but this us a very minor comment

there is a bar and restaurant on the property which were both wonderful

everything was great ! location ,service , breakfast was excellent

that they serve breakfast different no the same marla every day to very the food

on our first night there was a pool of water in front of the toilet seat

location and breakfast

to clean more often the pool

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for money

the bed was super comfortable. the hotel lobby where is a bar is very nice

staff was very helpful and friendly restaurant was ok the bar downstairs excellent

fitness center

consideration befor you may have to face an accident another point is that drinks at the lobby bar a quite

the alternative for a la carte was room service