beds are amazing! everything is very clean. staff is very helpful. my kids loved the pool.

service from the front desk, clean swimming pool and gym area and nice big bedrooms with stunning views down the valley

gym, pool.

late check out

we were 2 adults and 2 kids which is what we stated on booking

breakfast , clean hotel, great pool and hot tub, great gym

the staff, the room and the breakfast and the service!

pool and gym!

excellent location. breakfast was ok.

breakfast , clean hotel, great pool and hot tub, great gym

close to golf course

most impressive kitchen area for use by guests; clean, tidy, with all kitchen equipment supplied

there are small kitchen,table

advertise a kitchenette but my room had only a small refrigerator, with a microwave sitting on top of it, next

great hotel and staff. 10+ yrs been staying there with husband kids and dog always a great time

a pleasurable stay, with friendly and welcoming staff, and of course, the kids love the courtyard pool and jungle-like decor

pool and spa set in lovely gardens

lots of parking

ridiculous no room service vouchers that are useless

that they respected our privacy and that they were great when the kids want to use the pool

it is a shame that we were not able to use the pool because of the covid 19, but they are hoping they can open it soon in a month or so

very helpful staff good size room with good features and heating good breakfast room great pool

we arrived 90 minutes after check in our room hadn't been cleaned so they upgraded us to a kitchenette

took out my own garbage, carpet needed vacuuming, no linens for kitchen, bought my own dish soap

the breakfast was great, a nice variety for sure

the free ev charger for my lightning.

pool was nice and beds were comfy

it was very clean, the beds were comfy, and the pool and breakfast were perfect

it has a pool and hot tub. good location. nice breakfast. very friendly helpful staff

pool hot tub and workout room

clean, new, linen, shower head and good breakfast

dirty carpet in room, malfunctioning toilet. gym has a collection of weights missing.

we liked the size of the room, breakfast buffet was awesome

we chose the suite with spa bath and it was an enormous room, good view as well

happy with the cleanliness and newness of this property and happy to have a mini kitchen in our

really enjoyed the pool

clean kitchen with the basics for cooking and eating, plates, bowls, cutlery

it was a new hotel, the staff were great. the room was clean and the kitchen was handy.

the gym and the pool are very nice

barking throughout the night in side of building, loud kids playing in the hall ways

around friendly, clean and the amenities ( pool, sauna,hot tub and gym)

location great. rooms comfortable. pool super warm.

pool closed to early

gym

value for money. room was clean and a large size. the spa was nice.

did not try the breakfast, or the pool, or the wifi, but do appreciate it was available

we had a sofa bed and a tiny kitchenette

spa had bad ventilation

kitchenette and microwave were dirty so was the desk chair see

enjoy staying here with our kids because they love the pool and slide

bed was close to air conditioning/ heat unit so was hard to regulate room temperature with out kids freezing or cooking next to it

kids loved the lobby, pool, and breakfast. 100% recommended. we will stay again for sure.

didn’t know there were towels in the swimming pool area and i brought a couple towels from the room down with me and two guys walked in and took

the gym could use an improvement.

loved the pool and the courtyard

good breakfast, nice pool, easy check-in.

good breakfast, nice pool, easy check-in.

very plain breakfast.

more laundry machines would be nice; i couldn't swieeze in to do any, machines were always

was great we were able to park with our trailer, have children with us and a dog

very nice layout, spa tub was excellent. bed was very comfortable.

the breakfast, the rooms and the pool, hot tub and waterslide

we were given access to use anytime fitness gym and that was really awesome (because the treadmill in the hotel broke)

swimming pool nad tea at the lobby.

breakfast was fabulous, good selection of foods and refreshments

breakfast was good, with variety

lots of parking, we were pulling a small trailer , appreciated the opportunity to

so clean! !!!! breakfast was great. bed was comfy.

light breakfast included. nice pool. very clean

many activity for kids,kayak bicycle,pingpong,indoor and outdoor pool

the breakfast restaurant was very considerate, they free the breakfast for our kids which not included in the package

enjoyed pool facilities and was impressed with arrival to the room

the hotel is lovely and well located. the room was lovely too. the gym and spa were excellent.

found previous guests garbage and kids drawing underneath one bed

said then replied we have no rooms like that and the laundry is on the 2nd floor

love the friendly service upon arrival and the cleanliness of the hotel and pool area, we were travelling with the service pet and they were most welcoming

excellent. close to shopping. great breakfast with friendly staff. very clean.

the pool, the gym, everything was very clean , and my family and i enjoyed it every day

swimming pool closes early :(

breakfast was ordinary

location the staff ,very helpful and friendlythe breakfast was very enjoyable lots of

will be going back for sure the kids loved the pool and the staff are very friendly

location , staff were amazing, breakfast was really good and lots to choose from outdoor pool was good and the gym was good will definitely be

breakfast was amazing

location. comfortable. big room. good shower. gym. free laundry. free parking.

ice box is in the gym which closes at 9pm and can't be accessed.

amazing value for the amenities, including sauna and gym

free onside laundry but need to pay for detergent

gym has a rowing machine, a treadmill, a weight machine, free weights and a vibration plate machine

location and food and pool

great amenities good location free parking friendly service

easy access to anything around kelowna. lots of restaurants nearby and plenty of parking

location clean pool pub- good prices

they are very accommodating with early check in/late check out

pool was great also

with a full hotel of kids there for a football tournament, gymnastics meet, and lacrosse tournament, the kids running up and down the stairs and yelling might

just a few more dishes, utensils and pans in the kitchenette.

in a room with two queen beds and a kitchenette

the small kitchen was a plus

included breakfast was great. free parking. nice pool.

friendly staff, free parking, city center

hockey tournament young kids were to noisy running up and down the halls late evenings

guests have to make reservation for the pool and gym, no more than 30 people in the pool area, max 12 people in the pool

great room service

the gym is nice and big

opened later than the time posted on the door and the service was terrible took over an hour for room service

given it was a long weekend, parking was hard to find in the evenings.

thirdly, room service didn't make our bed on 2 separate mornings

easy access through multiple locked entrances from the parking lot

the pool and gym were open late which accommodated for my schedule

loved the family loft room . it had an upstairs my kids loved it !!

nice pool and hot tub for the kids and mikey’s pub on site for the adults

lots of parking and convenient location

the pet rooms being groups level and the pet fee being included in the price is a big win.

gym opened, when checking in they said the gym opens at 9am, and then the next morning they said

we especially liked the breakfast you

no plug for the tub or the kitchenette sink, front desk was not very responsive, long waits for help

the only thing my 8 year old son was not happy is the swimming pool was closed

the kitchenette area was

location was lovely but would have liked coffee at breakfast to have been included with each order rather than having to pay for it

from the balcony in our room with a lake view to the breakfast in the restaurant

breakfast was amazing

sound system from the bar is piped to numerous outdoor speakers.

room size was ok. small indoor pool (it's great that there is a pool inside at least).

breakfast options were good, the pool was nice! great location

clean and good equipped gym

convenient and good value for money. we especially enjoyed the cooked breakfast.

a bit noisy and there were tons of kids present during adults only time at pool

the breakfast, the gym, the pool, the rooms,