heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

whene we ask from room service by telephone we didnt get response

hotel bar said online that it was open until midnight along with the hotel employee at checkin

went to the bar and the young lady who served was awesome

ordered room service and my pizza was gross

that breakfast included eggs and sausage as well as typical continental breakfast items

location is fantastic when you come with kids

the kids slept on the pull out sofa

it was great for my kids

breakfast buffet is a bonus with great options available

pool was

bar was awful

morning staff at coffee bar was lovely and welcoming

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

the pool was nice and the maid's were amazing. very kind and professional

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

excellent hot breakfast including scrambled eggs, sausage, and waffles, room was small but very clean and new

asked the milk for coffee they locked the fridge and nothing was on the breakfast only cold coffee and few danish

breakfast included, laundry facilities, large comfy room

maybe more options for the breakfast too

nice for kids to be able to go walk down by the water

not like that our room had a connecting wall with the gym and we could hear the banging of the weights being dropped on the floor

the aloft has beauiful indoor pool and fitness center

pool table. place looked great. room beds and pillows very comfortable.

the pool was small and so we're the rooms but didn't effect us.

from the front desk, the housekeeping staff and the staff in charge of the breakfast was a truly pleasurable experience

breakfast, great parking, very clean & staff was very helpful & accommodating to our needs

nice to have gym to use as not that suitable to run outside

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves in being completely cashless but require

pool was very small

family loved the pool

and bedding *beds were comfortable *employees are extremely helpful and kind *good location *nice breakfast with many choices i can’t say enough positive things about this hotel

indoor pool and hot breakfast

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

awesome breakfast and perfect location for what we came to town for

we didn’t have breakfast there but it’s great that they provided it

the fire pit at the bar was really nice to hang out

the rooms are clean and comfortable, the beds are soft and warm, the breakfast choices satisfy our different interests and tastes

on location was expensive as hell but tasty and had a great vibe is you just want a drink at the bar solo-traveling

bed, clean and modern room, small fitness center, and decent breakfast

i loved the room, the decor, liked the pool and hot tub. restaurant food was very good.

variety breakfast, size and room quality , clean , jacuzzi & pool

the pool was clean and my kids loved it

everything about my stay, especially the awesome water pressure in the bathroom…the 24 hour shuttle also was an excellent service as well

jeff, jim and bryan were excellent drivers for the shuttle service

when i asked if i could just pay a late check out fee, they told me they couldn’t accommodate that because they were all booked and

very handy to the airport, appreciate the shuttle

free shuttle

breakfast bar was awesome! loved the waffles

very convenient for location. great value. good breakfast. beds comfortable.

the hotel breakfast was less than desirable

breakfast

breakfast was only two hrs from 7 to 9

also, no eggs at breakfast, they had coffee, breads, fruits, and waffles (which you can't go wrong with) but not hot

frien_dly. staff. quiet. room. cleaned. daily. value. was. great. breakfast. veey. nice

tub and pool are great, well stocked with towels

room service needed

didn''t like the long walk from the parking lot to the elevators

really close to the syracuse airport with a free shuttle

the bar closed early

the bed was very comfortable room clean front desk clerk show hospitality breakfast was

cleaning of the room bathroom could of been a whole lot better tub was dirty we didn't use and breakfast we woke up at 10am an wasn't able to get

i missed breakfast, it ended too early at 9 am

bathtub could of been cleaned way better we didn't use plus we woke up at 10am an no breakfast

elevator at a little weird smell and i guess the breakfast should have been a little bit more added to

having free laundry and a kitchenette in the room

amazingly comfy beds large room with kitchen area

liked the two king rooms with a kitchen and living room at a very reasonable cost

suite each has a king bed an each room also had their own bathroom there was also a living room kitchen and dining area which i thought was awesome an spacious for my 3 yr old to play an not be

price of laundry detergent no pool

the noise in the hallways of kids running up and down

everything was lovely and kids enjoyed the breakfast selection very much

she was on her job and my kids loved her

breakfast was fantastic! the room was very clean and the bed was very comfortable.

there’s a bar in the hotel with a pool table and also an indoor pool for the kids

early check in and later check out than most places

that there was a little gaming area for the kids, the staff that was on that night took the time to play a game of foosball with my son

no turkey or beef products for breakfast

the gym was fantastic and super fun for basketball, volleyball and just taking a ball around

extremely friendly and helpful staff if you have kids there is plenty for them to do

my kids thoroughly enjoyed the indoor basketball gym.

great hot breakfast

the breakfast was excellent. we enjoyed it.

it was very clean room were nice and a awesome breakfast for a hotel

i wish they offered a milk alternative for breakfast.

oh and the breakfast was awesome, loved the chef

breakfast included, 24hr fitness center and plenty of parking

in the lobby kids running around screaming

clean, quiet, great breakfast

especially when we walked in to find 11 big kids swimming too and could barely get in

clean. good breakfast served early at 6:30am

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center was very old and also

my kids loved the indoor pool

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed for the day

pool and sauna not available due to covid guidelines

clean, nice room. pool and fitness room were appreciated.

i didnt have any negative comments just improve the breakfast.

the breakfast was a little lacking in items

i needed a place because of a snow storm and they allowed early check in.

nice breakfast, coffee all day, fast wifi all over premises, fully renovated room, newspapers

no breakfast

had a nice breakfast bar and a cute xmas tree! room was comfortable.

breakfast was great, the restaurant downstairs was great

didn’t mention the fitness room or the wifi

it was spotless. the room was clean the lobby was clean. breakfast was very good.

the breakfast was good

looks new,great breakfast in the morning,excellent staff,excellent facilities of pool and gym

so close to highway, quiet, comfortable, good breakfast

they had a pay laundry

the pool had lots of kids that weren’t supervised

great breakfast, excellent staff, very clean rooms

drinks at bar was pricey.

nice hotel. breakfast was good. peaceful room.

the bed was awesome and the breakfast was good

messaged them several times with questions and no response, but the service, the cleanliness, the breakfast, it was like being at a resort

the room was very clean, the bar with free alcohol drinks from 5:30-7:30pm and snacks was very nice

had to leave the building to get to the breakfast area and it was cold and snowing outside

everything was lovely and breakfast was the best we have had in a chain hotel.

called ahead of time to make sure there was a continental breakfast the gym facilities were up and working and none of that was available when i was told by sarah it was

if only they had an indoor pool...

breakfast was excellent

unfortunately due to covid 19, the restaurant is now closed and i couldn't order room service.

we were supposed to stay at the casino but due to covid and my husband misplacing his id we were not welcomed there

the spa tub is amazing! and the room was beautiful. everything was better than expected!

the pool was closed for renovations during our stay ud83dude29

that is a great feature especially when they needed to reach me while i was putting my kids to sleep

the breakfast and kitchen staff was excellent service

the rooms were spacious and clean. modern and updated. even gave usa late check out.

was friendly, everything was very clean and breakfast was wonderful

beautiful room, great kitchenette, clean and comfortable.

the room was so nice,we had a suite, so there was a full kitchen with a dishwasher and garbage disposal, full size fridge and stove top and microwave

room was small but nice, nice tv and wifi; was a good deal with what we paid

free breakfast made this choice a good value. location was close to work.

good location and free in-room wifi

wifi was a bit weak

it was very good room service. they have good breakfast

the bar to restaurant wasn't open (strike

we didn't have time to utilize the restaurant, bar or pool, but rooms were nice and clean and front desk staff was friendly and helpful

the breakfast was really good.

no bathroom products other than a bar of soap. bed uncomfortable. no microwave.

there's also a bar that opens around 4pm

second, the music from the bar next store is way too loud especially if you have kids

curtains didn't close completely so room was bright all night. wifi was very spotty.

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no one came to clean the tables

i didn't worry about parking here

breakfast was good. great location.

not too bad for a 2 star! i got to do my laundry!

room and bathroom was clean. loved the pool and hot tub. free breakfast was outstanding.

the pool had time limits

breakfast was great, room was clean. hotel was quiet and peaceful.

centrally located near the highway, breakfast was good

pool and the hot tub area is really nice

pool was closed.

it was clean, close to the airport, breakfast was great, staff friendly, and room awesome.

location and 24/7 shuttle service to airport

i wish there was more information in the rooms. ex. hours of the pool. hours for breakfast.

breakfast, coffee, staff, towels, pillows, bed, tv, gym, all good.

location to main highways and the kitchenette

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

the laundry facilities and paper were free

airport shuttle service starting at 4am was great

staff was helpful and friendly; comfortable beds; free shuttle to and from airport and affordable long term parking for our car while we are away

breakfast was a little sparse. could have been better.

beds were super comfortable the breakfast was wonderful

clean room friendly staff let me do late check out

coffee and tea was available 24/7, breakfast has many items to choose from and dining area is very sufficient and has vending machines

no bag breakfast we had it at our last visit

spa tub was amazing

are always clean, we’ve stayed in the spa room twice now and it’s been great everytime

no breakfast but was very nice. loved the spa tub.

the spa tub and it's smoking room

lots of room to park boat

nice breakfast

no hot breakfast

outdoor pool breakfast bar

gym had no lights and every machine requiring power was unplugged

breakfast is very good,every is good.

the pool looked dirty, didn't use it

doctor appointments (she lives 3 hours away), to excellent restaurants, and to a couple of casinos

lady in the lobby for breakfast was absolutely fabulous

plus a swimming pool and gym

we needed towels for the second night and we ended up getting gym towels as they no longer had bath towels

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

really isn't a bed and breakfast as breakfast was not served

the snacks and breakfast was great

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

breakfast was phenomenal but baked goods would havbe been fantastic

everything was good jacuzzi heated pool food

great breakfast options

morning breakfast was excellent with a variety of food choices, hot and cold

indoor pool--water was warm; great breakfast

we loved the location, the pool and staff!

this particular time i was in no hurry and was able to enjoy the breakfast and pool

late check out was able to leave at noon. laundry on my floor.

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

i was disappointed that the pool was not available.

old school charm of fingerlake motels. love the pool!

pool was closed and no continental breakfast all of which were due to covid precautions which is

clean with friendly staff. nice pool

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

breakfast was great - there were 3 of us and the room was great and loved blackout curtains.

no quarters for laundry machine. dryer was rather weak, had to run it twice.

breakfast was a little sparse

i had requested early check in and the basic rooms were not yet ready

good size room and bed. laundry only $1.25.