the hotel is convenient to everything we wanted to do in hagerstown and the breakfast is very nice

very nice breakfast

breakfast had make your own waffles

breakfast was average. bed was great

everything! the room was great, the service was great and breakfast was great!

especially liked the pool area

the pool area was absolutely amazing

it seemed safe. there was parking. the jacuzzi was nice.

next day in the morning when i checked out there were a group of homeless people standing in the parking lot next to the building sharing drugs

was rough looking, doors going in and out of hotel to parking lot wasn't secure key pad didn't work, light coming out to parking lot was melted, remote

disgusting motel. there was no pool fitness center or laundry

towels no ice machine no coffee machine no vending machines no breakfast no pool waited on the room to be cleaned was put into a jacuzzi room but jacuzzi did not work it was

pool should be up, should have coffee and breakfast in the morning

no towels i was given a wash rag there was no ice machines no vending machines no breakfast no pool no coffee nothing it was the worst hotel i've ever been

no pool

bed was very comfortable; however, furniture requires a makeover. kitchen staff terrifically!

at 4 am on friday morning a man was in the laundry room across from my room having a loud talk with another person which completely disrupted

spa tub was great and was able to chill out and watch tv. staff was friendly.

one night we stayed in the king spa suite and the next night we stayed in the one bedroom suite

the gym was also closed

the pool opened at 6:00

breakfast was our favorite, but we travel a lot and this was the all around best hotel we

they had a nice gym and pool area

pool , breakfast, gym, cleanliness , staff

took to long to check in staying one night i felt the price was too high, when i am not using any kitchen items

pool

pool open and allowing 15 people in at a time

my daughter loved the biscuits and gravy! pool and hot tub was spacious and wonderful!

i really appreciated the early check in because we had 1 car full of girls and their things

parking near room. breakfast was good

indoor pool

pet friendly place ( pet fee a little high per pet)

one of the kitchen staff stayed with my kids constantly asking what she could help them with

open lobby area and the outside area with the grill and fire pit then right next to that is the pool

breakfast was great

voracious sugar ants in the kitchen

surprise with continental breakfast

i needed to sleep and that's what i got back i overslept for breakfast

very limited breakfast menu.

breakfast need a little more

maybe some eggs for breakfast would be good

pool was a little disappointing for the kids as it was very small and no deep end

the staff is so nice especially to my kids

wish the pool was warmer. but still good for the kids.

there were no towels in the pool area.

pool was a little disappointing for the kids as it was very small and no deep end

we didn't eat breakfast,we decided to go out for breakfast.

the staff is amazing, especially the ladies who prepare the breakfast

the breakfast is good as well

the staff are great !! even went the extra step and helped me carry breakfast to my room !!

decent location, quick check in, good breakfast

spacious room, clean linens, comfortable beds, ample parking, very accessible

ample parking

also, clean room, comfortable, comfortable bed, good breakfast

clean rooms, great location, pet friendly

g plus), friendly staff and we also liked the laundry room

let us have a late check out of 1 and 1/2 hours. comfortable beds. nice breakfast.

comfy bed. good wifi. quiet

to the event and the lady responsible for breakfast that was extremely helpful when we were late for breakfast she fixed us plates in the

wires loose in pool, dangerous. paid wifi was poor.

would have been nice to have an outdoor pool

managers allowed my late check out and didn't rush me out the door

decent breakfast pet friendly although the pet fee was too high at 30

i like the clean atmosphere & the breakfast was delicious.

the staff friendliness the breakfast the room the pool

able to use laundry machines with no problem

was great, the kids loved to make their own waffles

the breakfast was amazing and we really liked the gym

the kids loved the pool. the staff was very nice.

the kids loved the pool. the staff was very nice.

the pool area was clean and my kids went swimming often because the temp was warm

did not have breakfast, but looked good.

liked the fact that big containers of yogurt were available for breakfast

breakfast was very nice

breakfast was adequate but could have been better.

breakfast basic but adequate

perfect location. ch as ring architecture. wonderful shower. excellent bar setting.

breakfast was good, location very good

breakfast only until 9am? that’s crazy! until 10 am pls…

no bananas at breakfast, apples and oranges didn't look too fresh, apple juice watery

the breakfast...the jellies seemed old, bacon was under cooked.

ok breakfast, room was comfy and a short distance to the civil war battlefield

clean, quiet, cold ac, pool, staff delightful, roomy, flagship hotel

very clean hotel, breakfast was good, a little more variety would have been better

additionally, we used the facilities (gym), and enjoyed the daily breakfast lots - there was always someone ready to restock and make

we loved the pool we enjoyed it twice

the breakfast was great

the pool is not open yet.

that is not saving natural resources(water) or helping the environment by creating extra loads of laundry

the continental breakfast was nice

also not any amenities like breakfast (not that i would eat there

rooms were clean, staff was very friendly, coffee and breakfast in the morning were wonderful

printer, coffee, and laundry were life savers.

was in room 118 it's next to the laundry room you could hear everything, you could hear the people over top of you walking hard on

the place was nice and quiet the breakfast was good and plentiful

we enjoyed the free breakfast, and the location was close to everything

laundry machine for the entire hotel

the willingness to do an early check in , staff was super nice .

pool, good parking

pool and jacuzzi, plus the onsite restaurant.

pool was a little on the chilly side for being heated.

room was ready for an early check in

of glue for the new rugs that were down if wanted complimentary breakfast you had to go across parking lot to sister hotel /cold and rainy no thank

breakfast was really good and nice an clean rooms

great location, very clean, breakfast was good,

the laundry facilities were a great bonus with the current pandemic happening it was nice to have some

better wifi would have been nice

were not the most comfortable and the pool/gym area is currently closed and under renovation

wasn t complimentary breakfast for the price paid

thought there was free breakfast.

breakfast & starbucks coffee available for additional fee

an included breakfast would have been great.

was friendly, room and bathroom was very spacious, kids loved the pool and breakfast was

pool was clean and a full hot

parking was great and the grounds were nicely maintained

the smell of the bathroom and the parking was packed

not a fan of the orange decor. bed was very hard. no indoor pool.

the room was very nice and the beds were comfy! breakfast was a good variety of choices.

the breakfast was a little bit of a let down, but it is free, so it is hard to complain.

the parking lot was lit

breakfast room was exceptionally small and quite difficult to navigate when other guests were there

breakfast was indicated - but that was just waffles and toasted bread - no eggs or protein except

everything was wonderful except breakfast.

breakfast was great

the pictures of the old precovid breakfast is painful to stare at being that its not available

it was great to have a little kitchen and full size refrigerator

location was good, staff was friendly and accommodating, suite was nice with a small kitchen area that had plates, cutlery, etc which was convenient for a family trying to pack light

breakfast wasn't as i expected.

the quietness, staff friendliness, and a great breakfast!

breakfast was good and coffee all day was an awesome bonus surprise and much needed

i will love it , if they have a hot breakfast.

staff super friendly. and helpful! yummy free breakfast very comfy room.

very nice staff allowed early check in

the pool had one broken chair and we were told no others were available

apart, shower water didn’t drain properly felt like i was taking a dirty shower shower with a pool of dirty water

the room had a kitchen (mini stove, microwave, full refrigerator/freezer, and all utensils needed)

there was dried lettuce/salad in kitchen sink

they charged me two times and breakfast ends at 9am

everything. especially the pool and breakfast

the room was great along with the kitchen, plates and everything else that was provided.

we didn’t use the indoor pool or gym but it looked nice

indoor pool good snack counter great breakfast and free close to shopping and restaurants spacious

fantastic value. low price. clean room. nice breakfast room. good breakfast.

very basic breakfast

breakfasts nock food was a disappointment

the room was ice cold where you sat at for breakfast

no one attended breakfast so everything was gross or

clean and good breakfast. close to everything we wanted to see at harper’s ferry.

a great value for money, breakfast is good and filling, they even have a little gym

gym was well equipped and there was also breakfast included

clean room. pleasant staff. self service laundry room was very handy.

laundry and ability to get bike in the room was great!

breakfast nook is not very big so if a lot of people are in there at the same time it feels crowded

breakfast was excellent

location right off the highway. easy to find. breakfast was good.

location was wonderful, room was nice. breakfast was nice and the hours were more than expected.

needed early check in & the staff was very accomadating

which most hotels avoiding by using covid as an excuse even 4 years later, a nice indoor pool and weight room, and upgraded lobby and rooms, and an onsite small night club

incredible bar and food free beer with entry

the wifi wasn't too great but that is somewhat expected in the mountains

breakfast and wifi included in the pricing.

the first section housed the restaurant, gym, pool etc

location pool food and fire out back

we were not alerted to the hot tub being broken until we went to the pool and discovered it for ourselves

indoor pool was not available, the outdoor pool was not clean, the facet for the bathtub needs to be

the indoor pool/hot tub floors definitely need to be cleaned

pool hot tub restaurant

the front desk staff and the shuttle drivers were great

cleanliness breakfast was wonderful

the breakfast was great. much to choose from

there was no shuttle to the hollywood casino

shuttle service outstanding

was average breakfast could be better in the cooked food end

bed was comfortable breakfast was fantastic and included staff plesant

breakfast was wonderful; the gym was actually being used at 4:45 am

next morning we had great experience at breakfast as well

room was nice. pool was wonderful. staff was very nice.

breakfast, the large rooms, the heated pool

it missing an outdoor pool so that we can tan outside

the kitchen area and appliances were top of the line

fantastic modern room, great kitchen facilities in the room and great atmosphere

friendly staff hot breakfast clean

would have liked to be connected to the casino but the shuttle was regular

location from casino

clean great people shuttle to casino was a plus

clean, nice, shuttle to casino

staff , beautiful rooms , free shuttle to the casino , coffee machine in room , beautiful shower glass enclosure , comfortable king size beds ,

cashier was great! breakfast lady was awesome

the parking

parking area was a little tight

close to the casino, rooms were clean and spacious

very clean and great that a shuttle is provided to the casino