staff accomodated us parkiing over-sized vehicles (pickups w trailers) rather than us having to

had asked for an early check in and was advised to call them the day of arrival

parking upfront was convenient, nice to have 2 tv's, one in each

parking directly in front of the room was a bonus

when making reservation had special request for trailer parking

drive out of the parking lot you had to pull out onto a blind street

whole lot of going on no pull no no extra curricular things put on by the hotel just a room in a parking lot sure there was a barbecue outdoor lights in the parking area or the barbecue area

laundry facilities ok

was run down, carpet dirty, weird smell in room, trash around the property

pool could have been a lot warmer

also, pet fee was kind of high

everything!! laundry services provided 24hr. great location, friendly and professional staff.

breakfast was lovely

i would change is i’d suggest to open the windows more to get some fresh air in mainly around breakfast and dinner time so the smell won’t stick

breakfast was very special

a bit on the pricy side, but breakfast made up for that.

megan and rhonda were awesome; breakfast was incredible - beautifully presented and delicious - it held us all day

pool was under repairements during our stay

proximity to black oak casino was good. price was good.

simple breakfast was included

out because of somebody i was with and what they were doing i told her not to take that stupid laundry detergent but of course she doesn't listen to me and i'm devastated because i can't stay

when i booked it you all said it was a casino hotel that's the only reason i booked it i want to file a complaint with you i want a refund

clean and in a great spot. pool was clean and the perfect temperature for swimming.

but had there been kids playing in the pool immediately outside our particular room, the noise would have bothered me a lot, so as a

tv was very nice easy to use and had many channels including golf

pool was open and looked so inviting but we didn’t have time

very nice location and pool. super clean.

location. breakfast room was lovely.

also, poor breakfast - just toasts and

felt more like a bed and breakfast

roving ambassador in the breakfast room made us feel like family visiting for the weekend, instead of people staying at a

r breakfast) located across the street was recommended by the hotel staff

room was clean but smelled like smoke - the parking lot was filled with homeless - with cigarette buts all over - staff was wonderful though -

it could stand for the parking lot be replaced and a fresh coat of paint applied to the building

nice rooms, parking available

are tweakers living full time, dogs above us, those wondering around the parking lot yelling at each

free parking.

i have a family of 5 with little kids and this was perfect

es 9 and 7) and our family dog

the boys enjoyed the pool after a long day exploring pinecrest lake

breakfast was excellent

hotel staff mechelle and kitchen staff grant set the tone for this friendly place

why could kids under the age of 10 not allowed in the spa at least under 5 is good enough

it had a full kitchen, separate bedroom and everything

staff, clean room and nice pool with jacuzzi

very useful was also that the property has laundry that is possible to use till 8 pm(1$fee for washing and 1$ for drying)

go stay at the black oak casino for the same price

valet guy sending my dad to scan his ticket when he already took the bar code

the room, its cleanliness and the amenities

great room service! they brought us a fan and a extra pillow! very nice people!

the room service brought us a fan even & a extra

the kids ability to have fun.

breakfast could be better

we went to check pool and work out room and we were able to get out there but our key card would not work to enter

easy location to get to, pleasant staff, and decent breakfast options.

pool was disappointing

the breakfast

great gals in the breakfast room

breakfast was wonderful, good variety, very clean and friendly staff

the pool was dirty

the room was clean, pool was great. they had great service. the breakfast was good.

we had our goldendoodle with us and the pet fee was $20 which was very, very reasonable

affordable option ~1h south of kirkwood - free ev charging available (20kwh, 1x access point) - clean and comfortable

will be great once they officially open the bar and also when they start serving meals for lunch and dinner

the downstairs bar and restaurant “the duke” is very convenient and has a great variety of food and alcohol

the restaurant and bar were closed for renovations.

sorry the bar & restaurant weren't operating; it looked like it could be a fun place.

access to the pool and jacuzzi is through the front lobby

room for the price, has a shuttle to take you to the casino and rv park

spacious, easy parking handicap friendly bus service from hotel to rv park where our

comfortable room, facilities, and swimming pool

the tram to the rv park.