beds were comfy, clean room friendly staff and quiet hotel. we really enjoyed the 24 hr pool!

early check in, 5 minutes drive to the venue, then come back and relax in the whirlpool and pool

the employee if i could get the voucher so i can go get some food and just heat it up for the kids next morning, the employee lied about the diner is close already at that time it’s only 9pm

they should update their listing and stop false advertising' kids were very

i’m a little confused why booking has it as a no kids allowed policy as there were several kids there

wish food and bar area was open a tad later

they gave us a room with a king bed & barely a twin pull out bed for both of the kids to sleep on

the pool and hot tub was very clean and well kept

location, the indoor pool, the staff was friendly and helpful

for the kids & hot tub for the adults cleanliness, hospitality, the location, very friendly staff 5 star

location was close to the portland airport and the hotel provided a shuttle.

location was great (near the airport) and liked the fact that they had airport shuttle services

convenient to airport with timely, personable shuttle service.

the morning desk person, terry, messed up our reserved shuttle so it was 20 minutes late

there was a shuttle to and from the airport which made it possible to turn in a rental car the evening before

clean great customer service great breakfast nice pool and jacuzzi

late and early shuttle. very clean room and we'll appointed.

the family liked your breakfast and pool

gym equipment didn't work and i wish for breakfast they served more sausages

lady in morning only extended late check out by 30mins i asked for 40mins she would not budge an extra 10mins kinda wierd

no laundry facility

very clean staff was nice and breakfast was ok. transportation was close and ran until 2am

staff: the girl that checked us in had dirty hair, didn't tell us about the hot tub and gym

the bathroom in the room, no hooks in the room/bathroom, window curtains with stains, outdated gym, no option to open the window, jacuzzi didn’t work, only one washing

because of the corona 19 virus hoopla i forgot to mention the spa that has a jacuzzi and it's got laundry services here great

great breakfast options

clean, friendly staff and the shuttle was on time and got me to the airport

free parking. shuttle to airport. walking distance to food.

protein options for breakfast, clean, friendly

close to airport. clean! great facilities with fitness center and nice warm breakfast!

is clean, beds are comfortable, they have everything you need from free breakfast, gym, laundry room to refrigerators and microwaves in room

serve a full breakfast bar, nice clean hotel close to the airport

breakfast, shuttle service to airport, exercise room, 1 washer/dryer

every staff member was cheerful and helpful, loved the breakfast variety!!!

the facility claimed to have swimming pool but didn't have one

very small pool and no hot tub, so silverware or plates in room

kitchenette is a little small.

free breakfast was good, free parking, friendly staff, and overall great value

breakfast could have been a little better prepared in the sense that there was so many people and

advertised that it had a kitchenette but it really only has a small fridge and microwave no toaster, no dishes or utensils

breakfast was delicious

my wife and kids complained about a cold pool, but still used it everyday...

not good for families waiting to feed kids and it is

only thing that i would change would be to possibly have a better breakfast

my kids had a blast in the pool

to portland airport and has free shuttle service

offered 24 hour shuttle to the airport.

airport shuttle

location, airport shuttle, outdoor seating area

then my friend waited over a half hour for the shuttle to pick her up at 9:30pm…it was very cold and she was frustrated, tired and disappointed

the elder lady in charge damn near tackled us in parking lot yelling that room is for 1 person & he's not allowed in

the place is quite and the management was nice and helpful good parking

was no breakfast or pool, they over charged me, and they called an hour before check out and told us to leave so

service quite like that and for that reason, but judging from the thug life jamboree in teh parking lot, probly would have ended in tears all in all, might be a great place, i'll never know

friendly staff parking lot clean no drama or loud music late it was very peaceful

the kitchen was surprisingly stocked well with several utensils and dishware.

great location. friendly staff. free parking and free laundry. big room, clean, great amenities.

free shuttle to and from the airport and friendly staff.

loved the shuttle service

i love the kitchenette gym and everything

hotel just to escape from home for a couple of nights ud83cudf19 it is so nice, the pool and spa are 24hrs breakfast is delicious and has great variety from hot and cold food

great customer service on the phone ahead of arrival and in person. great shuttle service.

breakfast was ok. something to put in stomach if you are hungry.

it was awesome that the gym was open 24 hours and that there was always someone there at the front desk to help you out

fact that they even had breakfast and coffee was amazing however, both were of exceptional quality as well

never told us about the breakfast

great dependable shuttle

the breakfast; banana, yogurt, granola, bar, and good coffeemy driver; marta

free continental breakfast

pretty secure parking lot and we were pulling a trailer.

location and shuttle to the airport

clean, close to the airport, free shuttle, dog friendly!

24 hr pool, fitness rm, lounge with appetizers, snack area, free pool tables, bikes to ride

pool time for grandkids.

was the free airport shuttle that attracted me to this hotel, but that was just the beginning

the front desk gave them a late check out and adjoining rooms last minute

laundry facilities were broken

all was good. wished for bigger gym tho.

location, spacious room, and nice little gym

spacious room, great breakfast, great location and shuttle service for airport.

you also have an early check in fee if you want to check in before 3 and depending on the time of day you want to

1 remote would not work and the other remote we had to push the buttons hard to change a channel, wifi was horrible, coffee and soaps were cheap, no sheets were left in the room for the pullout

indoor pool and gym are clean.

no room service

convenient, free airport shuttle, microwave, fridge, free wifi, free parking, good bar & restaurant, nice room

the pool was fun for the kids.

beautiful hotel with an indoor pool, free shirley temples for the kids during the evening reception, glass elevators

problems at check in; no laundry facilities

complimentary drinks& appetizer & breakfast

an employee, asad, working behind the bar area offered to seat and

a large group of kids that made quite a lot of noise with slamming doors

the people - the shuttle driver and reception were terrific.

i liked the available indoor gym and laundry room.

the shuttle van backing up to the front door at the wee hours of the day.

laundry was in a convenient location and hours of use was perfect

have a small gym and laundry room - that takes quarters only

we usually depart before breakfast is available.

on time no hassle shuttle service

the complimentary breakfast is one of the best around

were cosseted in every way, from the valet service to the kids' pool time to the room and breakfast

put breakfast out for us earlier than usual so we could have something to eat before catching the shuttle out on a very early flight

shuttle to the airport

we had an early flight and your staff helped arrange the shuttle service

yes there is a shuttle

airport shuttle

shuttle drivers were prompt, both at my arrival at 10:30pm at pdx and at my departure from the

easy check-in and out, shuttle van that runs every half hour to the airport

quiet and looked out over the golf course, front desk staff was helpful, and the two service women in the hallway were friendly

spacious rooms with a nice living room area separate from the sleeping area & the late check out of noon

we liked the fact the outdoor pool allowed one to swim outside - very nice feature

all the extra charges for food parking and pet fee

since there is a coffee maker in the room and after two days we are out of coffee and sugar, the pool water was way to cold but the spa was very nice

location near airport was super convenient, as was the airport shuttle

rocky in the bar is always a welcome sight

i also liked the early morning airport shuttle bus

24 hour pool and hot tub!!

the gym is small, but nicely done and well kept

staff, parking was available, breakfast was good, kitchen staff had food prepared in a timely manner

the breakfast was good, different foods to choose from

dit not manage to go to gym, but it seemed to be well equipped

wonderful hot breakfast choices with attentive staff

clean, and well stocked kitchen

cozy and great kitchen.

comfortable bed and great kitchen.

very nice area / location, kitchen full equipped, outside terras is a good benefit

from checking in, the use of outdoor garden space and grill to the well-stocked kitchen, it all went very well

with late checkout

the people at the reception were very nice, they allowed me for late check out and to stay at the reception when i had to work a little longer that day

allowed late check out

the staff is very nice and has accommodated early check in.. rooms are clean. good value.

fifth floor in an area that has homeless ppl at night so once you are in with the kids

hair drier and laundry bag was also available

excellent location near a trimet stop it has a self service laundry excellent and helpful staff on the

was very friendly and helpful with any needs such as toiletries or towels they had a laundry on site, though we didn't use it location in a very central area of downtown relatively

needed to use laundry facilities

great staff in very department, clean beautiful hotel perfect for our no kids weekend getaway.

com, which stated that the hotel had a laundry area

would be nice if it had a pool/hot tub and gym, but i didn’t have time for that this stay

rooftop bar and restaurant, breakfast cafe, the artwork throughout

staff very friendly. early check in.

didnt know if they offered a breakfast and if they did not sure where it was located at

breakfast was great

didn’t like about the following day the person that was on the front office so rude i walk for breakfast and he pick everything up so i didn’t have no breakfast they closed the kitchen at 10

3 minutes walk to oregon convention center and the breakfast was a+

the breakfast is very great! it suits the tastes of chinese!

the bar should have been open after a mods center event closed.

alert when our room was ready, received extra blankets from friendly staff when requested, the breakfast was outstanding, beautifully arranged and delicious, we were staying for a dance

i think the breakfast buffet could have had a few more choices (yogurt, more fruit, etc

see the breakfast, did hit the coffee shop tho

the breakfast price could have been better.

- worst gym ever, you easily hurt yourself with broken pieces on the cable station in addition to barely

ds are teens) which would have been nice

when i attempted to try and use room service staff told me they were busy

the pool was on the cold side. kids complained they couldn't stay in to long.

i’m a single mom who arrived late night with sleepy kids, over loaded cart with bags and they toppled off, nobody offered help

great bar food and drinks

best was the restaurant and bar and 24 hour store downstairs.

i wish the pool was slightly warmer and the hot tub definitely warmer

the spa and pool were clean, the restaurant was amazing also

room service was amazing, food was great

location was perfect and hotel facilities were very comforting from room, bar and restraurant.

location is great and the mini bar in the room is something i love

friendly accommodating staff great food in restaurant and room service comfortable bed

only room service, cause of covid. slightly disappointed!

room service was difficult to get and was not picked up in the hall all day

small gym, no pool, room was not made one morning

and cleans rooms, good location, adequate gym, safe valet parking, restaurant at the hotel serves good food

bed was nice, the bar and restaurant were exceptional

room even though we chose 2 adults and 2 kids space was barely good for one person

nice bar in the hotel

the omelette bar was good except for the lady making them

room service prices, there is a surprise the tax service and room service fee

it was a good place for the family. i have 5 kids and the room fit us all.

next to the laundry room people where doing laundry at 2 am and slamming door

if i had to complain about anything, would be the pool was a little cloudy.

professional staff, prompt service, from room service to front door

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

super clean. friendly staff. bar had some unique cocktails and decent food.

early check in, price. nice room. friendly staff.

they messed up on my room service breakfast

solid breakfast, friendly staff

ate breakfast and dinner at finch on fifth, the restaurant at the hotel, both meals were great

no breakfast served

i got up early and used the gym which was huge and well maintained with a fridge that had cold water and chilled towels

breakfast is one of the worst i have ever seen (just 3 food items + drinks) and they tried to

and pillows too small like junior size for kids

next room, maybe 807 or 809 , ordered room service but staffs did not clean up on my front room

* room service food was great-tasting and great value

room, clean, secure, great bar although needed some updates but good funky vibe, close to everything, walkable area

rooms are clean and comfortable. bathroom is spacious. breakfast has kids menu.

room service breakfast was excellent

the room service was great

room service

room service was excellent - food was absolutely delicious and prompt

great bar scene on 15th and 8th floors

customer service, location, pool, rooms

bar and restaurant area had a great vibe and was always busy

only one restaurant and was closed on sunday and monday. no room service.

love a gym with variations and though this gym was super clean

in the room was perfect gym equipment is updated and facility is clean the impossible burger at jack rabbit was amazing

walking distance to my kids apartment and graduation at psu

staff were lovely and was also very convenient to have access to the nearby gym with a pool, hot tub, sauna and steam room

location and awesome perks at the hotel, like borrowing bikes, skateboards and using the gym down the street

coffee maker in the room, nice bar with happy hour, complimentary continental breakfast

up great food, the complimentary breakfast was generous and well done and little touches like the kids area, free hire of equipment, complimentary s’mores by the firepit and the relaxed happy

no room service for food

not a family hotel, no pool. this place is for business travelers.

plenty of places to eat around the hotel but the bar inside the hotel is nice as well

it was clean and had food in the lower level... bar etc

the pool is in another building as is parking. location is not great if coming in by car.

the room was clean and comfortable with fast wifi

good and well equipped gym

no restaurant on premises. no room service for food

could opt out of room service and get a $5 credit at your honour bar

room service

the gym was excellent with many cardio machines, free weights and machines.

my kids and i loved the rooms and city view

location, super friendly staff, good gym, room was particularly spacious

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

front desk was very rude room service sucks valet is expensive

wifi was spotty and slow, though they did warn us when we arrived they were having problems so

we had great room service, ate good food and enjoyed the staircase museum

the room service breakfast was really good.

the beautiful ornate wood interior and elegant sitting area in the lobby and bar is eloquent

the coffee bar had good coffee

wanted to have breakfast in the cafe but they couldn't seat us because they were short-staffed

gorgeous hotel, big room, nice gym, free coffee in morning

location, parking, ev charging, beds, lighting, bathroom compartments, and storage.

gym was tiny

often one does not use the gym, pool, etc on a short stay

coffee, fruit, a decently stacked gym and vouchers for alders were nothing to sneeze at either, 10/10 would stay again

good restaurant bar in the hotel

location, clean, helpful staff, stylish interior, spacious room with city view, bar and restaurant under one roof

peloton integrated gym was a plus and we both used the gym

rooms are lovely and clean, we also sampled the gym and the breakfast area and all the facilities are really top-class

wifi very unreliable.

ordered room service for kids and they loved the food

there is no room service and housekeeping is every other day of your stay

wonderful location. restaurant and bar very good.very plesant

excellent location, great value, friendly service, super clean rooms and great bar & restaurant.

probably would not have gone to the gym but would have liked a quick reminder

gym program (pre-recorded) is fun

fee of about $30 added to room charge per night for internet and gym

downtown location, good coffee shop in the lobby, and a fun bar in the evenings

gym is too small. no microwave oven in room or public area.