it was nice and clean and the breakfast bar was good

breakfast bar was really awesome!!! really!!!

the gym also had a stench and old , not working well equipment

location is good and nearby restaurant, bars. gym is ok as seems only few people use it.

the carpets were not very clean and the gym carpets were terrible

breakfast was a nice treat in the morning

staff was very friendly and helpful. breakfast was delicious and convenient.

the pool was great for my family

excellent hotel. clean and comfy. breakfast was had a nice variety of choices.

hot tub was not working and the fitness room was under construction

think that the breakfast was lovely, fresh, and had a good variety

like the idea of having a fitness center available

kids loved it

the fitness room has exactly what i need

staff.very functional variety selection breakfast. location....!!!!.

fresh coffee on when we got back late from casino later check out and a pool

breakfast was fine

cleaniness and the suite was spacious. breakfast could be a little better.

there was a nice pool that my husband used as well as a happy group of kids

breakfast could offer a little more variety and more fresh fruit.

the kids didn't mind the other bed

one of my friends left an item in the breakfast room and when he went back for it it was waiting for him behind the check in desk with

location to access casino/concert and easy on/easy off from thruway

the breakfast was very, very good. slept like a baby.

a bunch of kids and rude adults everywhere

there were kids running between floors so it was much louder.

everything was fantasticud83dude04ud83dude00 i stay there allot with my wife and kids

tailgating in parking lot (outside our window), pool area occupied with a bunch of little kids in the hot tub

breakfast was good variety & fresh

the pool wasnt open.

the pool was pretty small

had people living in the second floor and kids where running all night until 4am in the morning

ice machines behind the fridge in one of our rooms was gross ud83dude37 the beds are uncomfy my kids got bites on them but could have been spiders

no elevator and the pool was closed.

breakfast and paraking aone would've made me give 5 stars but it was truly a comfort inn with laundry, gym, lemon water and more

price of the water park for just 1 hr before the wedding we paid 58 dollars a little bit to

thing was the game room they had the free breakfast was good

everything pool

staff and besides the water park not being open we loved our stay

water park

receptionist was friendly. room was modern and clean. i even ordered room service.

wifi was stable and reasonably fast

to order off the room service menu

wifi was excellent, room had ample tv stations and it included a robe, mini fridge, mini pantry

wifi is unsecure ,so i was unable to tie in to the internet.

very comfortable and good breakfast

the breakfast spread was lacking, but fine overall

didn’t eat breakfast

my husband was in the hospital and needed a place to sleep and do laundry

up for graduation and this was clean, has free breakfast, staff was very personable

one could very easily slip and fall, especially young kids and older senior citizens

very clean, room temperature perfect when entered room, delicious breakfast

liked the gym and the breakfast was decent

very clean & we were able to check in early {1:30pm}. also, breakfast was very good.

has a pool and a gym

they have thought of everything; it’s basically your own little apartment with substantial kitchen and lots of workspaces

breakfast was grab and go which i appreciated with covid still being very much a concern

there was also a free, yes free, washer and dryer in the hotel lobby gym

was really neat, bedroom was nice, kitchenette fully equipped, awesome breakfast, and great location near everything

nice, clean, modern, larger than normal room with compact kitchen with everything you need and full size fridge

had to be at the airport at 4 am and the shuttle was right there to gete when called

when i called from home about the airport shuttle (not knowing how close the hotel actually was to the airport), i enjoyed the joking from

beds are very comfortable, rooms are spacious, breakfast is good, and if you have too much luggage to walk across the street to the airport, there

good, and if you have too much luggage to walk across the street to the airport, there is a free shuttle available (just ask the desk)

clean and good location. shuttle available

breakfast starts from 4am, perfect!

staff from airport shuttle to front desk were friendly and helpful

w had to leave at 4am and they brought out some cold food items for us for breakfast

closeness to airport. great breakfast offered at early hours. shuttle was right on time

the shuttle wasn't working, but one of the staff still drove me to the

absolutely loved the bar staff

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

convenient location . like the fact that it has a restaurant and bar on the property

the location was great. the bar was great. the accommodations were fantastic. had a great time.

great location, nice atrium, pool, and fitness center.

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be to work at 1

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them back only to give me half my deposit

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

laundry and they hold your luggage for up to 24 hours after checkout which is very

loved the pool and whirlpool and room was very cozy and clean

we didn't use the pool, but it looked welcoming and warm

pool was clean, hot tub was very nice, pillows on the bed, awesome

nice pool

the lobby, bar, rooms, starbucks coffee, the pool

pool breakfast gym location

pool was so warm and the breakfast was pretty good, staff was extremely friendly and nicole the

convenient location for competition at local ninja gym. very pleasant staff.

windows open all the way with no protective net or bars so dangerous if you have younger kids

the pool was closed

rachel and sydney at the bar were great

night receptionist signed me up for shuttle at 0645 am

staff and helpful shuttle service to university of rochester athletic facilities - gym

room, beds, pool, bathroom where great

we didn't use the pool or gym so i can't comment on

the people, the breakfast, the cleanliness!!

the gym was closed. there was hair on my towel(s) and wash rags.

the property advertised free access to the gym however it was not available to use

breakfast had hot items, not just cereal and toast

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

like it all for.our.ahort.stay breakfast.l was outstanding and the kids loved the pool

large kitchen comfy bed and pillows

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

pool was a little chilly, but it was okay.

loved the kitchenette - good size fridge/freezer

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

permitted early check in. 6th floor head maid nice.

everything was fine though laundry long walk from guest room with bags of laundry

the breakfast was not cooked properly using substandard products such as prepackaged potatoes, lame

not a real space for a dining restaurant. a very low key gym. no spa.

i loved the gym, very clean

breakfast was good and i enjoyed a lot ,stay was comfortable

the bar staff & front desk associates went above & beyond to make sure i felt at home on my week-long

pool was closed

great staff - very friendly and helpful. pool and gym facilities outstanding.

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

the bar was very nice as well

had a junior suite and was very small. not worth price. paying for parking. bar closes early

restaurants and jazz bar excellent

food, gaming locations) -positive customer experience with all staff interactions -delicious room service -spacious, clean, comfortable

downstairs restaurant and bar bonus

small breakfast corner was

parking was private you felt like you can leave your car door unlocked if you forgot to lock it and

it was clean and beautiful and the staff were amazing! loved the bar area!

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

fast easy early check in.

there is a bar downstairs

free shuttle to our event

lovely rooms and outdoor bar area

beautiful bar on the roof and great restaurant in the lobby

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

top bar beautuful with great outdoor fire pit and best views of the city but small

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

clean rooms, great food at restaurant in hotel and indoor pool and spa clean.

went swimming after supper and kids were in there one of the moms was a little rude to us

room service meals were cold and no syrup with pancakes

limited close parking.

the person in the next room had kids and they were loud but i have kids so i know that s hard.

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

a different menu everyday for breakfast

was a bit rainy while we were there, so didn't use air conditioner or pool, so unable to answer these questions

are like a studio , loved the kitchen in room and the sofa bed

the kids watches

enjoyed the breakfast the pool had a lot of kids so we couldn’t enjoy the hot tub even though it was after 10 room was comfortable and

excellent lobby buffet breakfast.

great breakfast and my kids enjoyed the pool

breakfast was good but needs to have cereal kids enjoy , rice krispies maybe

great gym and the staff was awesome

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

we loved that there was a pool, market and starbucks available!

the room and the pool

had kids knocking on my door first 2 hours

pool was a plus

pool and fitness center were

they have breakfast by the way

the fitness room had no extra towels and requested that we clean off the equipment after use, but there

variety of breakfast items, fitness center, location

friendly, quiet, great value, pet-friendly, convenient to shopping and dining, plentiful free breakfast