breakfast hours ...would like to see 10:30

it had a fitness room with a great weight machine

fitness room was closed

noisy kids running up and down the hall, kids will be kids

this hotel charges an arena fee upon check in. the fitness center was unusable

ease of checking in and out, breakfast was good, easy to access room.

pool was so relaxing and every room and space we visited during our stay was very clean and

breakfast was just average but with that being said there’s a fair variety of options from that

clean, goof location, friendly accommodating staff, good breakfast

anything that’s really able to be fixed or accommodated for, but the pool being next to the highway was a little distracting but honestly it’s

we were traveling for a funeral and they were able to give us an early check in, 12:30 vs 3:30 so we could change clothes and freshen up

very clean, staff was nice and helpful and breakfast food was very good.

the fitness room is cozy but a great option to stay active

they have a pool and fitness center but i did not use them

breakfast and light dinner served daily included with your

staff was very friendly, everything was clean, and we enjoyed the pool and breakfast.

t understand if they had pool open and had self serve buffet breakfast why they used covid as reason hot tub was closed

breakfast was great, many places no longer have breakfast because of the covid-19 situation (which

everything was very clean, the hot breakfast was delicious and all the staff were very solicitous and helpful

breakfast was good and they had breakfast bags of you need to take your breakfast to go

pet fee (large-ish dog) was only $10 for the night

i was really surprised to see a full kitchen when i walked

kids next door were running and playing in the hallway past 11:00pm

didn't realize the room was booked with only 1 queen bed, we were traveling with 2 adults and 2 kids

nice laundry room

we picked this location be cause his father works at saints bar and grill, right down the street

had to clean hair and something brown out of the tub and throw away a used bar of soap with hair on it

appreciated the late check out

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent at no charge

the breakfast bar only offered coffee and milk

the pool was small and did not have enough chairs

pool was small but clean and with warm water

indoor pool was closed for maintenance. consider hardwood floor for next renovation.

i liked most the heated pool & the beef. the bed was so comfy & the pillows were great.

the pool closed

great breakfast, great staff, and environment.

adam sandler concert and the summit bar and grill that was in the same parking lot as the hotel

is in a quiet location, we enjoyed the pool and nearby good restaurants

i liked that it had a pool and a gym

my room service was great and my room was clean and tidy

clean, location, friendly staff, price, breakfast

only dislike was that the pool was pretty cold

water in the pool was *freezing

availability of snacks and the breakfast area was the nicest i've seen in a best western

kids at the desk said rooms are cleaned

great breakfast, gym, pool, and other

love swimming in the pool, going to the bar and the wonderful beautiful view of the waterfall

the continental breakfast was great lots of

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

kids loved the pool area, we will definitely come back

pool was very warm and the hot tub felt wonderful … housekeeping was very nice and the lady

i wish the pool and hot tub stayed open 24hrs to soak after a long day

close to golf tournament & easy to find.

on bookit i signed up for the free breakfast and of course i paid extra but only 2 adults and kids under 12 get to either pick two cold or one hot item and my children where 16&14 my other room

kids liked the small indoor pool

comfortable bed, good wifi, clean room

breakfast

breakfast great

the exercise room and pool/hot tub were better than i expected

the wifi kept cutting off

early check in

breakfast was good

no outside pool as shown on the advertisement

i didn't have time to use the pool, if i could have stayed longer i would have.

at their poorly lit pool house i saw a hot tub well labeled with red letters, but the water was just a little warm

kids had a great time in the pool

they laundry lady was rude as well

there was mold in our room and my kids went home sick. we’re denied a refund.

they also accommodated my cats; only made my boyfriend and i pay one pet fee for the two cats we had

breakfast was excellent! loved the pool! my kids & i had a great time!

breakfast was very nice

the guest laundry dryer did not dry as it should

breakfast was fantastic

they woke us up several times in the night from maids doing laundry and vacuuming at 6am.

price. location. breakfast. nice room

that includes the front desk personnel, morning and evening, as well as the breakfast personnel

the staff was outstanding. the breakfast great. the bed and pillows were good.

the swimming pool and jacuzzi was also a treat

pool a lot cooler hard to figure out how to get to hotel, no signage off douglas on how to get

easy to access, nice staff, nice room, free parking, good continental breakfast

breakfast was outstanding as well

excellent breakfast

there is also a gym off-site that is available that is four star

nice breakfast with great

the room and breakfast area were extremely clean and staff was very helpful and cordial

we stayed here before and it’s a nice place with a great continental breakfast.

breakfast wasn't fully opened and pool had to make reservations.

beds were very comfy. kids loved the pool! great variety of breakfast choices.

to park, clean rooms, comfortable beds, kids enjoyed the breakfast options, the dove soap provided was a nice touch, location was

breakfast was good. it seemed to meet everyone’s nutritional needs.

we swam in the heated pool, perfect

the wifi was very unstable. it hardly worked at all.

refrigerator microwave wifi, swimming pool, laundry

breakfast was excellent. rooms were very clean. good location.

location was good amd early check in

indoor swimming pool was not functional.

pool was shut down due to cleaning, which i thought could’ve been done at another time not a

the pool seems to be permanently closed

the pool

pool hours. opening at 10am was odd.

breakfast was very good,

the pool was out of commission but we didn't want to use it anyway

the continental breakfast was great, many choices for food &/or drinks

close location to stadium friendly staff excellent breakfast

pool was closed but whatever.

kids really wanted to swim and the pool was down other than that great place

room had a rotten laundry smell, room seemed much smaller than anticipated

i was in the basement next to the laundry room with that door wide open so i could see the mess

is a smell at elevator and lobby area that concerned the kids i have with me

the entrance and exit to the pool needs some work very dangerous

pool was small and no hot tun

pool area could have been warmer

the breakfast was really great.

staff, great breakfast, clean rooms, convenient to all attractions

a great breakfast with pancakes

clean, customer service when i called to get a room with a tub, tasty breakfast

the friendly staff, how immaculate the rooms were and the hot breakfast!

comfortable rooms, fantastic full breakfast bar

very easy to get to. very clean. very friendly. good breakfast. 10/10 thank you!!

breakfast needs to be better !

there’s an arcade for the kids

not kid friendly, the kids area is a daycare for when

there is a kids arcade, good selection of restaurants (we ate at jose & willy's cantina), ample parking the

the casino was beautiful, even though i don't gamble, i loved the decor and feel

our room was lovely and spacious, food at the sports bar was good too - delivered by a robot!

breakfast was very good with many selections, all very fresh

staff is always so friendly, helpful, breakfast is good, beds are comfy

the pool area was noisy and the decking around the pool was too slick for toddlers.

flimsy plastic utensils at breakfast, also no sausage or bacon.

the room was clean and they had a great breakfast.

we were by a bunch of noisy kids i like wuiet

pool was okay, kids enjoyed it

yummy breakfast and nice pool

breakfast was hot and a great variety of food to choose from

the pool was nice and warm, and the hot tub wasn’t too hot for the kids to share

the breakfast and friendly staff

clean, spacious, complimentary breakfast

breakfast was delicious, hotel was very clean and the front desk staff was very friendly and

friendly and accommodating staff, nice up-to-date room, awesome breakfast, and amazing location for local access

the greeting on the tv specialized for me. breakfast was delicious.

nice and clean and reasonably priced. breakfast was great. #freshwaffles ' kids loved the pool.

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

everything was perfect except for indoor pool.

breakfast was great

the indoor pool was beautiful

pool open, breakfast was great and plenty to eat.

pool my room very nice

is a 45 fee for additional guests to go swimming and the pool is small

breakfast closed at 9

beds are very comfortable, nice fitness center and indoor pool

close to world of fun and casinos

missed breakfast, bed was a little too soft for me

breakfast was fair. nice location easy access to highway.

nothing fancy but certainly worth the money. no early check in available at all though

the breakfast was incredible

breakfast and pool were good, and we will be back for sure

we unloaded at the rooms and the kids thought the rooms were so cool they wanted to stay and not check out the amusement park

breakfast was good but sometimes it took long to get food cause of the amount of people but good

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

friendly staff, clean pool area, clean rooms, great value, good morning breakfast. quiet too.

laundry room

was nice with the kitchen and plenty of drawer and closet space

pool was a little small

staci made it possible for our room to be next to the pool for the children

swim pool was not heated

large breakfast area, great coffee and food selection

granddaughter loved the pool--also was impressed with the breakfast-good selection

even kind enough to spell out pool so our son didn’t hear and get excited prematurely

the complementary breakfast was wonderful and having a gym is always a plus with me.

great breakfast

love that there is a complimentary shuttle to the plaza

“internet tv” didn’t work so my kids were t able to watch netflix

the shuttle driver was very nice

the staff was very courteous front desk, room service and housekeeping

there could of been more shuttle options

gym seemed well-equipped although i did not use during my stay it due to illness

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

room service was very courteous and timely

room service was very efficient

no pool or hot-tub

lounge room service could stay open later.

family friendly the bar stayed open late

liked the indoor parking and on site food and bar areas

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

price of cocktails at the hotel bar

the bar and drinks were excellent

my kids only lasted maybe 30 minutes

breakfast was amazing and the staff was so hands-on

room is listed as spa bath and the pictures shown displayed a jacuzzi tub

very clean, nice rooms, and great breakfast

to the appointments we had, we were unable to eat the breakfast

water pressure in the shower; had to call room service for bottled water; pool was closed

hotel employee behind the bar is a real pro

the pool area was serene

however, i did enjoy bar in the lobby and the fitness center

sarah at the bar was absolutely amazing!!!

evening bar was understaffed, with one of the three employees ignoring customers and the other two trying

nice indoor/outdoor pool. close to lots of shopping - restaurant.

it?s a great place to stay if you are taking the kids to lego land and science city.

we had two kids in a room with trash and dirty

it?s a great place to stay if you are taking the kids to lego land and science city.

nice bar in the lobby with ample room

very modern with a bar and restaurant located in the lobby, valet/luggage service provided and the room itself was

the bar could stay open later though than 10pm

beautiful bar that was open until 11pm, last call at 10:45pm

the hotel was super clean, good amenities (gym), and good location

shuttle service

the booking told us that there was a shuttle, but when we got there, they said they didn’t offer that service

car parking and guest laundry are great!

are locals but just got away from the kids for a night

shuttle service was great!

didn t like how my billing got messed up and it looked like i didn t pay for my room service charges

clean and kind people. the pool and fitness center

room service was high priced. free breakfast would have been nice for what we were paying.

ordered room service for breakfast, which of course was pricey but probably about the same as most room

room service and bar closed early drive to check in was very crowded

continental breakfast provided a healthy selection for adults and kids

the hotels that other family members stayed at were surprised we had a pool, gym, and breakfast in the morning

the breakfast staff was great! immediate to refill anything that was low or running out.

gym could have been cleaner

the cleanest breakfast area i have ever had at a chain hotel

good location. nice fitness center. decent upkeep.

i wish they would offer room service again.

they do have a shuttle, but just know you aren't going to be walking out the front door and into the shopping area

everything the rooms , hallways , bar ! excellent

was nice to have breakfast and bar options

location is amazing and the pool was our favorite !

the room had a musty smell and the pool could have been clearer.

breakfast was varied, especially appreciated the spinach quiche rounds

the pool was also warm enough like i like it

at the breakfast station was phenomenal

the pool was the beat part

the hot breakfast exceeded our expectations and was served with joy

breakfast lady was upset because someone didn't come in so she was yelling at people to clean up

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

great location! very nice clean rooms! great breakfast!

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

loved it all except for no room service, easy access to food or coffee machine in the room.

good bar scene; good meals; good room layout

cool design, big room, great shower, nice gym.

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

rooftop bar could of been open

there was an adequate gym

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

nice bar too

he even helped us arrange details to make our trip special for the kids

very modern, clean and exceptionally helpful staff. pool and fitness area was wonderful

i wish the spa and salon would of been open.

spa was not open at the time of our visit

the staff was friendly and they made everything easy by texting