in the heart of la jolla hotel sits above the ocean on a cliff and our room had ocean and pool

the room service food was poor

the parking in that area of la jolla is a pain and the valet is $30 a night.

if you don't pay for valet, parking can be difficult

up early friday, 10am, and had to take meetings in the lobby while the family went to the zoo

perfect location, excellent bar and restaurant. extremely friendly and knowledgeable staff.

rooms were on the small side, restaurant and bar prices are high

the food and bar servers were

the gentleman at the pool that runs the show does an excellent job all around

over the pool and ocean, remarkably we got rooms with no views, above and below and next to the gym, also noisy because of scraping chairs on the terraced restaurant on the 7th floor

deceived with advertising, was told that there was gym access, not true

no gym due to covid

the gym was not part of the hotel

they also advertised a gymnasium

there is also no access to a gym or anything as communicated in the description on booking

loved the heated outdoor swimming pool, the very comfortable bed and the attractive shower room

were looking forward to using the swimming pool on our arrival day after a long drive from hollywood only to be told that we couldnt due to a

the gym was nice

--- needs to be warmer water in winter months property really needs a hot tub nobody working pool bar

outdoor pool space quite small

property also had daily activities like making bracelets, sno-cones, s’mores, kids trivia, and ping pong tournaments

enjoyed our stay here, ocean views from most rooms, small but uncrowded pool and spa, pricey but nice and convenient restaurant

the shuttle service was incredibly convenient

how easily accessible it was to the beach, pool and local shops/restaurants

location on beach easy access walk into town for restaurants and hotel has shuttle to go into la jolla village less than 5-8 minutes away beautiful

close walk to many restaurants, bars and shops

mins), to a club in the gas lamp district

absolutely everything, great rooms, amazing staff, great pool and beach access

beach chairs, towels, bikes, secure parking, room service, poolside service, with guest laundry services and robes

good wifi

great outdoor bar and inside

loud music from the bar around the corner

because of covid the bar and restaurant were closed

the mini bar was very reasonably priced

plus they have an in room spa service that was great

room was excellent, staff was excellent, breakfast was very good, customer service very good my kids also loved it and they still missed

pool, jacuzzi and gym as well

we use their laundry room which came in handy during our trip

was excellent i was granted an early check in

small pool & gym available with a nice small area that was a sun trap

of great amenities including fire pits and a pool

pool the gym and pet friendly

all staff was kind and helpful. pool and yawn games were perfect to spend family fun. 100/10

amenities for spa e

early check in, after request

the breakfast was good.

coffee at breakfast buffet was not as good as the coffee made in the room

gym, friendly staff, excellent walk/running options along water, close to great coffee and food

the breakfast had lots of great choices

breakfast was more than expected although i did note some flies in the containers

they open up the pool to non hotel guests and it can get very loud and crowded with kids yelling and running around and a dj on sunday which made it feel like some cheesy vegas pool

stairs and distance to elevator. plus resort wifi was extremely poor.

pool area was overrun with kids

gym well equipped too

there is a pool, jacuzzi and spa, bar & food service by the pool, a restaurant and everything was of high quality

was friendly, there was a pre packed breakfast (covid 19 style) but i felt very safe

kids enjoyed the unlimited ice cream request at the guest counter

very comfortable beds. nice bar with great pub style menu. all staff very accommodating

no room service. really miss room service

kids were running and screaming through the halls and lobby

there are two restaurants on-site and they also provide in-room service, which usually is pretty fast

we rented a doubles bike and played mini golf and ping pong

beautiful property with a lot of activities for the kids and adults.

little golf

beautiful grounds. great service. lovely spa good hamburger very quiet room fast check in

no laundry bags, no pen or note pads, no cook to order omelets

for a soccer tournament and the kids had a blast

full service bar and restaurant on site as well on pf chang s

accessible, there is a mall across the street , parking is easy, there s pool, gym, breakfast and staff are responsive

love that the pool was inside for my kids

only way to room or hotel bar was thru the rain

fe guards and pelican bar staff) were super

breakfast and service was excellent. very nice and courteous employees.

wifi access

we found the bar in the other restaurant after a couple of days

we loved room service. also that there are 2 pools to go to. we also loved the view!

great bike path and a big grass area for the kids to throw a frisbee or football

gathered outdoors at the tables by the pool so the kids could swim and we could spend our last night together

they did not have a viraety of food for kids.

arking, laundry facilities, restaurant)

there i booked room from third party and room spoused to for two adults and two kids and i paid for extra it was next to pool once i checked it out room was only for three it was

prices were pretty high wish the pool stayed. open till 12am!

clean and beautiful. i loved the flowers. kids enjoyed the pool and the beach.

didnt like how hard itbwas to get ahold of room service

pool and bar area was awesome too

parking was great and the property had ev chargers which was a very convenient benefit

not much it was all nice gym could have been better and meal prices lower

continental breakfast was solid, golf course is amazing.

female bar tender downstairs at the bar was rude & not nice at all

pool was great, fire pit, and huge walkways

limited facilities and the spa is very expensive golf facilities are very expensive too

we loved eating at the grill while watching the golf and ocean view

beautiful property overlooking the golf course

room service was outstanding!

the pool and both restaurants

the sitting area around the pool is nice. lobby is also nice.

from staff to the rooms to the pool and all the surroundings its one of my favorite hotels in san

morning latte’s and breakfast at cafe was a huge plus

fitness center was well equipped and in good working order

we did not opt to have breakfast here

breakfast standard hol inn exp. location is in busy roads area but not noisey.

fireworks can be seen in the parking lot next to the pool added value

breakfast was good, didn’t get my king bed, no private parking for my big truck, the manager was not to good whith my parking,

pool was a little small, and tv channels were lacking, but that is being nitpicky.

pool and hot tub were working great

nice pool ,the hotel was clean and quite.

great pool and location.

hotel has nice pool and safe,very clean.

there is a broken microwave in the laundry area and the staff are aware of it but what you see is what you get

breakfast, no coffee, no laundry bag, no ice, no hot water, no swimming pool, not enough towels, toilet papers and shampoo

i love the clean room and the air-conditioning and room service.

in the rooms are safe like the ac unit in the room was falling apart safety reason if we had kids in the

the whole stay we didn't get room service

great room with king separate room and bunk beds for the kids

had to pay for laundry

it had a kitchen with full size refrigerator, stove, microwave, plates and utensils

the pool should have more towels available

the room was stocked with everything we needed including extra pillows and kitchen amenities

rooms with full stocked kitchen

breakfast and dinner was a plus

room cleanliness, the breakfast buffet, and the professionalism of the staff (especially the front desk)

free parking & breakfast . pool .

guests talking to aloud in pool areas

the receptionist is very nice! big and clean room. good breakfast.

people walking, talking, having breakfast down by the pool etc

however, the room placement made it noisy (near pool, near lobby) and the walls between rooms were paper thin

old, very outdated dark smelly carpets old loud air conditioner very small pool and gym

the location, the heated pool, and the complimentary water.

pool closed, you get a free breakfast if you pay the additional fee for a free breakfast

loved the friendliness of the staff, the selection of workout equipment and cleanliness of the gym and lobby, as well as the breakfast

out of clean towels at the pool

clean and comfortable beds. good breakfast

every thing is great staff, breakfast and of course the heated pool great!

new facility, good breakfast and heated outdoor pool.

every thing is great staff, breakfast and of course the heated pool great!

needed to do laundry, and i had some challenges

what a breakfast!!!

the bar and bartender was also great

they had a small restaurant and bar that needed some sound at least a little music on low

breakfast was good and very easy to order/pickup

gym clean, hot tub and pool clean and well maintained

breakfast and bar was closed due to covid.

no room service

i liked that daily room service was provided

restaurant was closed and there was no room service which required us to research and drive to restaurants, most of which didnt work out

pool needed to be cleaned

would have liked the pool heated.

a little noisy with kids running around above us.

sunset view, pool, mini golf everything

the garden/courtyard is beautiful and the pool has plexiglass around it so the kids can run around, while the adults are enjoying the view

i did get early check in.

bed was comfy, rooms were clean enough but a little dated, guest laundry room on site was a

i liked that they had laundry available but i didn't use it

excellent customer service. awesome breakfast and clean!

we told them we were still missing things and they told us to go check the laundry didn’t even offer to escort us there to help us find anything

fitness room hasn't seen a cleaning for moths to years, some parts looked scary broken

my kids loved it thank you so much

loud people letting their kids run up and down the hallway

my kids loved it thank you so much

no room service; had to beg for towels and cups

fountains very pretty throughout courtyards and pool perfect size

shuttle did not start running until 7:00 am

they had a gym area to workout and a pool to lounge in

beds were comfortable. room service was very good.

the location and price. the airport shuttle.

the pool was exceptional

i love that the pool is heated

the bar - my husband and i went down to the bar before closing… the guy was sweet lol seemed like he

also had salmon dinner their at bar area

clean, very nice and spacious room. nice pool. loved the amenities.

room was so far from the elevator and cramped for 2 adults and 2kids

and more variety in the bar at the hotel

also, the hotel has a laundry room, which was a nice to have

they were hosting a soccer tournament team and the kids were a little loud but the hotel didnt maintain the noise at appropriate levels

pool and spa are small but the right temperature

breakfast was great

laundry was a litlle expensive.

there was very little kitchen equipment

second night we were there the fire alarm went off i had screaming kids the rest of the night that was not the best experience but overall it was

afternoon a group of young ladies came to the pool area with out proper swim suits and should not have been in the pool

stayed the next night at another hotel with a similar breakfast; they had the same yucky eggs

self-serve laundry room

the people there were absolutely fabulous the pool, the hot tub for breakfast

breakfast: they made omelettes everyday we stayed.

great breakfast. free coffee, tea and wifi

the elevator was old. and more space for breakfast area

were a few kids out at the pool making noise into the night and running on the floors above us, but it’s to be expected

good breakfast and the front desk was very helpful and friendly

pool and spa were under repair and breakfast is still brown bag

pool was big plus

gym served our needs

kids running around, 11pm to 1230am

away from the city and the pool

pool- hot tub, sore muscles due to travel and seating.

kids running around, 11pm to 1230am

everything…location, very nice, price, free breakfast at the hotel. great value

kids were freaking out… pictures attached

the decor was beautiful, the amenities wonderful and the breakfast incredibly!

pool area is excellent, sunny the whole day

did not appreciate since i had kids

breakfast was not what we expected

the breakfast did not offer a variety of choices

the hotel is very outdated. the pool was closed.

the laundry room. you gotta bring your own detergent and drying sheet.

being able to do laundry

small pool poor location by the front door.

very limited shuttle service to nearby major event.

it would have been nice if the pool had been heated but we had such a great time regardless

breakfast offering was great!

good selection for breakfast

pool, dog-friendly

we used the kitchen in the room to make a dinner, we had fun with that

breakfast hours

the free breakfast and friendly staff.

they allowed an early check in time to accommodate my appointment. they also allow dogs

has laundry facility

gym equipment was less

very nice room, bed, shower, microwave, gym, buffet.

the breakfast was so good! pool was in great condition.

one particular person in the kitchen was rude

used a third party booking and i love the double tree kept their end on every one of my requests (pool view room)

gym has quite small and monitors on the machines were not working

they gave a really good gym!

i wanted an early check in an was told that a room was ready but it would cost me $25 4

pool was not clean

the room service

a guest laundry room

tired - no detachable shower head, insufficient plug sockets, no shaving mirror - patchy wifi

y kids enjoyed the swimming pool

no guest laundry room

the room was gorgeous. we ordered room service for dinner and it was very very good.

it took a while to get through to the front desk housekeeping and room service.

hotel has everything you need- restaurant, gym, swimming pool, bar and starbuck

had to pay extra $20 for parking per night, and there was no free breakfast.

pool, updated room, cleanliness , price

comfortable bed, large room, nice outdoor seating area by pool.

gym

elevator wasn’t working, we were stuck in the elevator, my kids were scared

there was a kids sports team staying in the other wing

clean rooms and excellent staff. also a fairly good little gym room

if you need a drink, there's a bar in this restaurant, which makes so much sense

the wifi stinks but really, that's the only thing i can pick out. it's a lovely spot!

the bar was nice as well and the atmosphere of the hotel was real nice with a pool that is heated

clean room, amazing room service, great amentities

pool area is very nice, very clean

quiet end near the golf course

it wasn't crowded with little kids, very relaxing.

ch appreciated by kids), spacious room and spotlessly clean

the gym looked nice but i did not use it, lots of pool towels available

kept buildings & grounds nice rooms excellent room service breakfast delivered right on time (order the night before on doorknob (-)no restraunt food available for room service or pickup. (+)the room service was on time and the omelet was excellent! (-)they didn't offer room service. (-)no room service (+)room service cleaned my room and the pool was big hotel staff at the cafe and bar were awesome (+) room service from restaurant in hotel was convenient (the pizza was good) (-)visitors was very loud, room service woke me up very early both days, and there s no complimentary water (+)staff was wonderful , the room was spacious except for the bathroom , the room service was quick and the cost was reasonable for what you got , the food was very (+) the room service was amazing too

laundry detergent came in handy

shuttle drivers were outstanding

it had a very nice view and was absolutely clean. pool area was also very clean and maintained.

pool was a but crowded

property was great! bar staff amazing! barista remarkable! front desk terrible