i was disappointed that the pool was unavailable

everything. breakfast was delicious, rooms were awesome, and clean. love the shower.

the breakfast is really good with lots of options

really thought what was provided for us at breakfast was really good and the coffee was sooooo good

we booked this hotel specific for the outdoor pool but instead just went to the water park for the

pool and exercise room were great

pool and workout gym was superb as well

pool area appeared to have splotches of glue which may have been on purpose, but they made it look

nice swimming pool and hot tub

well, nice staff has laundry and nice dryer it did not take more to dry my clothes, work out room was great, breakfast

the jacuzzi, laundry

the spa is relaxing & the small gym is quite appreciated

very nice hotel, good gym

the kitchen and all the supplies in it

the free laundry was great!

pool area was a bit stuffy & hard to breathe due to lack of ventilation & strong chemicals.

kids was numbed that they had no room service but there is a bunch of other places near by that we

i love this location, great staff, clean. i love the bar and restaurant.

nice pool are

breakfast was good

loved the social distancing and safety put in place, scheduled times at pool was great!

my husband loved the pool table

pool gym parking

the included breakfast was a notch above most motel fare

it was a great place. the kids loved that it had a pool table and places to just hang out.

marks on bathroom wall, runs in carpet, bathtub wasn’t the cleanest, stains on couch, bed was uncomfortable, shades didn’t block

lol (mainly for the wife) the rooms where immaculate along with the pool and gym area

this trip, the pool was cold (extremely upsetting to the kids who looked forward, all day, to closing our busy touring day in the pool), hot tub was closed

the pool and spa are clean and well maintained

i loved the pool and spa area and the beds were nice and comfy

didn't use the pool

was glad to see things are back to normal glad to see breakfast was back everything was perfect

had an open pool and whirlpool tub

morning staff, breakfast, location to freeway.

pool & hot tub both worked and clean as well

couldn't hear the music at the pool

breakfast was prepared and thought out each day

the breakfast and staff were fantastic

the pool was heated and towels were provided

convenient,clean ,comfortable friendly staff and especially the staff in the kitchen!

it could have been closer to our kids but otherwise it was great.

the pool was under renovation so my kids couldn't swim.

our crew enjoyed the fitness and pool areas

nice friendly, clean room and pool. good breakfast

and we loved the breakfast, lots of variety

the pool was fun and they had a hot tub and bonus kiddy pool which was really great for the kids

easy check in. clean spacious room. pool was great! breakfast was delicious!

great location, good price, didn't charge extra for my kids, decent breakfast with really good hours

we only have coffee from the breakfast offerings.

staff was wonderful, they helped us find fun things to do with our kids, came to the rescue when a band aid was needed

the pool was fine. it just needs a little buffing up.

breakfast is very good--so pleasant

breakfast is amazing

great breakfast in the morning

to much chlorine in the pool. made my kids skin burn.

pool was not working on a weekend. bath tub was extremely small

there was a gym, pool and spa and everyone was very friendly.

excellent chef in the restaurant! great laundry and facilities. very comfortable room.

wasn't any breakfast but the pool and hot tub were very nice and the bed was comfortable

restaurant/ bar was such a warm feel

the staff at the front desk was very welcoming and they had an excellent breakfast selection

we love the oxford, clean, excellent breakfast, always helpful staff. hard to beat

the room clean, bathroom was spa like & squeaky clean

had to get to the airport at 6:30 am, the shuttle does not run until 7 am

nice pool, hot tub, toddler wading pool, sauna, gym and more

decent breakfast

the staff was really nice and the breakfast is always lovely!!

was clean, quiet and super reasonable price, beds were comfy, common areas were clean, pool and hot tub were nice, breakfast was good, and staff i encountered were nice

the pool was very clean and had the perfect temp

i first arrived; the night staff was not at the front desk to check in because she was doing laundry, but left the phone at the front desk, but implied i was at fault

i was glad that the pool was open

my room was close to pool

staff, the male behind the desk was awesome, the pool was amazing/hot tub

didn't like that the pool was locked and we had to go find someone

we loved the pool! great to come back and cool off and relax in the pool.

cable didn't work pool closed

dirty, not well maintained , pool and hot tub were not open

laundry facility, and staff was super helpful when i couldn't figure out how to operate the tv

very friendly staff, nice pool and good wifi

this app said it had inside pool it doesn't and never has. out side closed for the winter.

hotel was perfect for a family with 4 kids—we could all stay together in one room and everyone got a bed without having to use

the drinking water was out of water in the gym during an afternoon

rt of...)

the opportunity to have a light dinner at the bar in the hotel was perfect.

the location and the gym

my room was unlocked

i love that the rooms have a small kitchen in them as well

pet fee has become too expensive

a free guest laundry and all machines were working

staff were friendly. reasonable pet fee

free parking

could hear every word and screaming kids from family next door

very accommodating syaff and breakfast selections are very good. clean breakfast area.

parking lot was a little bit of a mess, but that was due to the hampton inn remodle.

the pool is open till 11pm and the breakfast is really good

good breakfast clean room

clean, well maintained, good breakfast.

staff were all friendly and helpful, great breakfast, nice rooms and fresh cookies in the evening

pool and gym open

was clean, great quality and they have whirlpool mini pool

pillows made it feel dirty & cheap… the ceiling had some sauce on the ceiling too much scented laundry soap / softener

i loved the special touches like ear plugs in the room and free laundry facilities

also another note that the airport shuttle is actually a taxi

great room, nice location and helpful staff. laundry was added plus!

we had to pay a ridiculous pet fee of 50$

gym closed at 11

understand the pool and gym needed to be closed due to covid

pool and gym area was clean

breakfast was nice simple and easy to grab on the way to the airport

shuttle to airportud83dudc4dparking for car during trip

we relaxed in the hot tub, pool was too cold to use

front desk didn’t mind helping me get there on shuttle from

also, we did wait an hour for the return shuttle to the hotel

the pool was heated and felt great

pool wasn t 24 hrs.

warmer pool. hot tub.

they don't sell detergent in laundry room.

pool was cloudy.. i didn't look clean

location and the breakfast

breakfast was good. and nice that the time is longer than most places.

breakfast was plentiful and delicious. the gym was nice.

breakfast was perfect; waffles, granola, fresh fruit, yogurt, omelets and so much more

the indoor pool was very cold.

the small gym room was good

great breakfast!

i loved the indoor pool being right next to our room. our kids loved it!

the gym, jacuzzi the room was nice but

out dated tiles missing on pool and spa chemical not keep up smelled moldy gym equipment did not work

tell me about the services of the hotel, which he failed to do he just gave me my card with the wifi and thought that was all the customer service he needed to provide

not a single time has room service attempted to clean the room

my kids and i had a great time

the beds were very firm and the kids had a hard time sleeping on them.

the pool and hot tub were our favorite part of the hotel

great staff. breakfast was wonderful

it was close to the airport and offered a free shuttle service. the staff was super friendly.

the bar and breakfast are pretty good

the gym was the best i've

love the on-site bar and restaurant, great atmosphere and food!

no breakfast included, a small continental breakfast would be great

laundry facility very useful

pet friendly

staff was friendly. breakfast was amazing., the gm was the most amazing lady ever, great woman

the indoor pool was warm

the pool was actually opened until 12am unlike the other hotels we stayed at where they were closed at

and easy shuttle, even at night

cooking facilities, we arrived after long drive from grand teton np, so long drive with 2 kids, felt like coming home

way too cold for any adult to get in, however my kids didn’t complain

love that there's a sort of separated living/kitchen area

kitchen area had fridge and micro plus sink and pantry space, towel and paper plates, k/f/s sets

was a leakage in the kitchen area just above the sink

our room was located to the parking lot and the street

need more things for kids to do

parking lot construction in the back

wifi

hard to find parking close to your room sometimes.

head was nice, toiletries were nice, gym was well equipped & love that it s 24hrs, tv/cable was

convenient location and ample parking

friendly staff. easy to find. free parking and wifi.

obviously the housekeeping staff have one to do laundry so not sure why there is not something available for guests

reported this to the kids at the desk who moved us 3 times

love the downtown location, excellent bar and restaurant

fun bar and restaurant, richards at your service

room service, on site gym, valet, and a free complimentary glass of wine or beer at check in

i loved the way room service was delivered

room service was great, excellent food and the butler's pantry was really nice

great location in the center of town! great breakfast too! my son also enjoyed the pool.

breakfast offered was much better than i've experienced at most hotels

the swimming area was clean and fun, and the gym facility was well-kept and easy to use

the breakfast staff seemed really bothered by us and by our kids

little kitchen needs a bottle of dish soap and paper towels, the restroom needs a fan

loved the family room, kids were being kids and no complaints about them being load, the walls are actually thick enough

the hotel is consistently clean, yummy breakfast and bedtime cookies, great dining area and pool/hot tub

bit noisy from other folks around, kids hollering in the hallway with slamming doors

and spa were closed and we didn't know until we got there

staff, clean room, clean pool

location. bar at chandlers restaurant downstairs.

good bar friendly staff

hotel does not offer breakfast but having the espresso bar in the lobby was convienient

on-site fitness room, cafe, and snack bar were convenient amenities

fitness room could’ve been bigger (although you’re able to use a nicer gym, w/ a guest pass, a

airport shuttle is wonderful

room service was quick and delicious

location, gym, indoor pool, sauna and the staff were all great

it also is one of the only downtown hotels that offers a complimentary hotel shuttle which was a nice bonus

first, my kids are both teenagers but were turned away from the pool

the gym was nice

the pool was very clean and fun

the pool wasn’t as warm as we had hoped

), room kitchen including all utilities, fridge, toaster and keurig

for our daughter; the suite was spacious, clean, and modern; it was in an excellent location; the gym was well designed; we appreciate the ev charger too though it's a little

good pool for swimming laps, not alot of kids

pool was a little small but was warm

i myself have working in hotel housekeeping and laundry a lot my life, so i literally miss nothing

yummy breakfast. laundry services.

staff most courteous! clean room! great pool/ jacuzzi! close to superb mexican restaurant !!

know it’s a pandemic but we got no dishes no cutlery no kitchen soap

dirty glass in the kitchenette

more breakfast options would be great but overall no complaints at all

gym, pool, hot tub, breakfast, rooms

great breakfast

no free breakfast

breakfast was extra charge but we knew that up front when we booked

no continental breakfast and room was a little tight.

airport shuttle, bar and restaurant.

picky daughter - and a perfect start for her busy day, as we were there for her to compete in a gymnastics meet

small gym, no complementary breakfast. ($11)

gym. location, decor

much chlorine in the pool, burned my eyes just sitting outside the pool everything else was

perfect location for business meeting, superb breakfast, great staff, nice little gym

nice indoor pool and hot tub. gym with peloton

was a soccer tournament for kids going on over the memorial day weekend

we liked the living room & kitchenette

staff was friendly and helpful, rooms were clean and comfortable with a sitting area and kitchenette

breakfast eggs were not terribly palatable

the free 24/7 shuttle was fantastic

the staff were very helpful and friendly, the covered pool was very nice

breakfast area was very confined and too busy to access

i would have loved a hot tub with the pool.

the breakfast had many choices, was presented well, clean and delicious

room layout, upscale furniture and kitchen. the breakfast was fabulous!

price, clean, spacious, quiet room, friendly staff & good breakfast

would be nice if breakfast was served until 10 am

the pool, and breakfast

breakfast offers are marginal at best. room lighting is lacking.

great breakfast and loved the kitchen

and yes, breakfast is

no decaf coffee in the breakfast

the staff was super friendly breakfast was nice and plentiful

just the pool and hot tub hour

the pool great for our grandkids to play in, and the hotel was quiet

pool hours were great, most hotels close the pool at 9pm or 10pm

clean, spacious suite. the facilities and breakfast were also great.

clean, friendly staff, delicious free breakfast

kids were screaming in the pool so loudly i had to leave

the breakfast selection was amazing, and the room was so nice!! loved it here :)