comfy beds, very clean. nice staff. indoor pool. free parking.

we enjoyed their continental breakfast and exercise room

exceptional! very comfortable beds, friendly staff, yummy breakfast.

friendly staff. great room, bed and bathroom. good breakfast.

i overslept for breakfast because i was so comfortable in bed great mattress

the breakfast was very good

gym

pool unavailable. key issue with the back entrance

indoor pool was too cold and there were smokers outside who wouldn't shut the door despite the fact that

very clean and staff was very nice. breakfast was very good.

breakfast was excellent

breakfast very good. beds very comfortable

breakfast, safe neighborhood, clean and great bed

breakfast could have had some other options. other than that it was great.

everything about the hotel was great- the room, the location, the staff and the breakfast.

breakfast variety wasnt quite be what we've seen in other places

all good. breakfast was excellent.

everything, the pool was great and a delicious breakfast every morning

nice breakfast

the free breakfast was always fresh, and the food area was kept clean, as was the entire hotel

indoor pool was nice, lobby and room were updated and modern

it was real clean and comfortable, the service was great, and the pool was clean.

the heated pool

staff, clean, very much appreciated the pool being open and working

clean,heated pool,good location, good manager

also loved that there was a breakfast at this hotel

cleanliness, great staff, and breakfast

my huband enjoyed the breakfast.

free breakfast from 6am-9am is amazing and helps get my day started

the breakfast area was immaculate and the variety was above my expectations

pool was being out of order which wasn't advertised with the booking.

outdoor pool. closed for winter.

pool was out. staff was not rude but not friendly either.

staff was very friendly and loved the breakfast.

friendly staff. awesome location. great outdoor pool

more/better dining & bar facilities

was a little bummed that the bar didn't currently have their beer license but it's coming soon.

clean very modern cool pool on roof

excellent hotel in heart of the city. i liked the room with my wife and 2 kids are enjoyed

could be open all day to set for needs and pool hours could be opened longer, needs to be more easy to get towels and products instead of

breakfast was so so. eggs were runny

waffles, nice breakfast, vanilla creamer

front desk staff; kitchen staff; room location on first floor;location

the staff were very helpful especially when we wanted to do a laundry and couldn't download the app

it was nice having a hot breakfast and the lady with short, white hair working the breakfast area was so nice

very spacious room, incredibly friendly and helpful front desk team, free shuttle.

having the kitchen was a huge bonus as my son cooks all of his own food

was expecting for the pool to be larger than it was

no compensation was offered gym is outdated as well

still haven't opened up the bar, pool, or breakfast

bar and grill restaurant located in the hotel with music nightly

the pool, gym, staff above and beyond

laundry should not be charged. must be included!

chris from the restaurant was super helpful and polite with our room service

the location was central to vanderbilt university and had a decent hotel gym.

10 to 15 year old kids maskless and loudly roaming the building

no room service

phone didn't work room service- make pull out up was too late/took too long.

no room service and couldn't order by phone to the restaurant was not what i expected.

there was no complimentary breakfast but the bar and restaurant were excellent

my kids don't like waffles

was sad to find out there was no outside pool, but the indoor pool was great - just should stay open later for us night owls

everything about this place the service the shuttle service the staff couldn’t have been better had a great

great indoor pool and gym

was a kitchenette in the room and the ice maker in the fridge was empty when we got there

also the people or kids in the room above us were jumping off their beds and making a ton of raucous from 3am-5am

the hotel had a lot of healthy choices on the breakfast buffet.

wonderful staff! great breakfeast, nice pool, great location! very pleased!

very nice. great breakfast and staff is very good.

spacious, very clean room and a delicious breakfast selection

server at breakfast was too loud

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department that was very rude of the manager she didn’t try and compensate me or anything

wish they would have informed us that the pool was out of order. my kids were pretty upset

the breakfast was tasty and the pool and fitness center was nice

wish they would have informed us that the pool was out of order. my kids were pretty upset

yummy breakfast

there were thugs and college parties kids everywhere going to bars

it was very nice. the breakfast and servers were great.

breakfast was good each morning - hot selection changed daily - great yogurts!

hotel was nice and very clean-laundry option was convenient and nice

wasn’t bad but for the price, you would have thought the breakfast would have been a little better

gym was outstanding.service was great!!!

restaurant seem to be understaff long wait for food breakfast

i enjoyed the gym

room service food quality was very good and service was exceptional

i didn't have breakfast at the location but i did use the coffee bar downstairs everyday.

not family friendly and not talking little kids. 18 year old daughter

serious change of pace for travel; fun for kids, teens, and adults alike

friendly, professional staff from the doorman to the waiters, the white limozeen bar beautiful

we would have liked to have visited the pool/ cocktail bar but both nights we tried there was a function taking place and so very, very busy

gym was clean

room service

very limited menu, as well as room service, gym very limited too concierge service very poor - claimed to book a restaurant never did, still

i ordered room service and it never showed up, so i gave up

i very much liked the shallow part of the roof-top pool with the chairs in it for relaxing with your feet in the water

restaurant and pool

the pool was awesome for cooling down and sunbathing after taking a nice long walk in the nashville

we enjoyed the pool area and the staff was very friendly and helpful!

one of the best complimentary breakfast i've had

the gym was out of order

the gym

i really enjoyed the pool area.

told about extra $$ for parking, even when i spoke to the hotel direct reserved for my kids honeymoon get away, called hotel to make sure everything was set for their arrival

the bar closed at 1040.

coffee available in room, bar and bistro. vending options

hotel is clean except the laundry area could use some attention

they lost my laundry... 3 shirts

the lobby bar had great live music and served amazing drinks

room service didn t arrive until late in day after we returned from outings but they were very

snack item available in the mini bar section was expired

early check in fee of $50 even though room was ready

was friendly, room was clean, happy hour was wonderful & breakfast was outstanding especially the omelette station

complimentary breakfast, open bar with appetizers every night

breakfast was awesome as was snacks and cocktails in evening

hear some base from the bar behind the hotel but it was tolerable and didn’t interfere with sleep

shuttle service to downtown and tips from driver were very

e air conditioner issues, clogged sink and kitchen supplies)

the atmosphere was peaceful, friendly staff, hotel room was great and comfortable, breakfast was the cherry on top of whole experience

regular amenities, like gym, laundry, etc

access to the pool and gym, breakfast every day, and free shuttle bus to downtown

for a family with kids the breakfast is great! we also loved the pool. very clean and nice.

full size shampoo, conditioner and soap in the shower-dry bar brand

we enjoyed using the gym and pool table

gym

didn’t like the bar tender, he was kind of cold and rushing us saying the bar would close which was fine if that

didn't not have a restaurants on site along with the bar closing at 11, how ever it wasn't that much of a take away due to everything in the area

called ahead of time and asked if the spa in the room

there was also a shuttle that would take you to any bar within two miles i believe

pool was open for kids to enjoy.

best breakfast i ve ever had at a properly.

and the hangover breakfast was on

accommodated late check out as i check in late

breakfast was good, the location was awesome, shuttle was convenient, and the property was nice

convenient location, clean rooms, gym availability, friendly staff

breakfast had a wonderful variety and tasted fresh

the only irk was the handling of the complimentary breakfast and the person overseeing that area could be a bit more pleasant and hospitable

minutes late; in addition, they said they would text when the room was ready, which they did not bar menu pricing discrepancy with amount on check amenities information in room book had many

could not believe the pool closed at 8:30

we had everything we needed and we also enjoyed the well equipped gym

hotel lobby and restaurant/ bar also wonderful

hotel is in, the hotel itself has a couple of restaurants that seem pretty great and i loved the pool and the greenery area

had a mini kitchen in my room which was wonderful

it has a living room area, spacious bathroom, and a well stocked kitchen

gym was good with good machines

the breakfast and lyft vouchers were a great perk.

no variety of breakfast food from day to day. pillow was uncomfortable.

are still working out the kinks with room service because it was very hard to get ahold of someone to get food

the bar closed a little early for us but that really is the only thing.

nice bar and lounge - great location right in downtown

great coffee shop, bar and restaurant

this hotel was absolutely beautiful. the room service staff was so very polite and helpful.

i checked in the woman said that she would take care of my laundry (small) bag and it would be ready in the morning by 10

no pool indoor

gym is very basic and equipment is old

the facilities are well kept- pool and gym in particular were beautiful

everything all the staff was welcoming and friendly the breakfast was good and extremely clean

we will miss lili and nicole who served breakfast

they have a grab and go breakfast right now due to the pandemic, it was still good, fruit, cereal, granola bars, yogurt,

view from sky bar is of the capital and location is

than it is though it is nice we were unable to enjoy the features of the rooftop pool or bar as the area was too small and crowded with people

the pool was rather small. but clean and the view beautiful

the location, walking distance to restaurants, & the shuttle service!

location is great, easy on/off to interstates. very nice staff, plenty of free parking.

free parking

location was great. the pool was very relaxing.

hotel with pool, restaurant, entertainment, gym, business center; free shuttle to/ from downtown nashville

breakfast could've been better

wanted a place with a pool and this had one that was great

nice room for a family with 3 kids.

even my kids said they had a hard time adjusting on the hard bed and mushroom pillow

the lady that was serving breakfast kept serving bad waffle mix to hotel guests

comfortable and clean hotel, decent breakfast, gym and the best thing was the free shuttle service

our flight had arrived earlier than expected and had inquired about early check in

clean, quiet, location, shuttle, free breakfast, extremely comfortable bed.

breakfast wasn t good

they offer a shuttle service, which was a huge plus

concierge was not at all helpful, the pool side service/music was non existent on a sat which was strange

beautiful pool

new hotel, staff very accommodating and everything from the rooftop bar to the front desk was top knotch

rooms are like new love the stocked bar with booze and candy lol love the rooftop

a little small and crowded but had a great ambiance and a bar

location was great. room service was good and staff were super friendly and accommodating.

breakfast is rather simple / not really good value for money

rooftop bar had amazing food and was a lot of fun

and go breakfast for early risers would help

service; room service pretty bad and inconsistent, special requests or needs are complicated to accomplish

pool

clean hotel and room, nice staff, good breakfast, great location, one free uber ride a day, overall a really good place to stay

they have a gym, pool, parking and hot fantastic breakfast

clean good breakfast free uber to town

the location was convenient, breakfast was good , hotel was clean, and the staff was hospitable.

loved the close proximity to broadway and the free shuttle to downtown

clean indoor pool, and nice fitness center with plenty of elbow room, and free weights

the breakfast. it was mostly grab n go.

very nice pool, in-hotel laundry and fitness center

it would be nice to have some kind of kitchen food available for lunch, happy hour and dinner at a price

food in the restaurants, excellent service, live music in the lobby everyday, and dj at the pool

very clean. pool, gym, rooftop very nice. check in was east.

friendly staff that was making sure we were enjoying our stay! nice outdoor pool area, too!

and roof too bars

the pool area is so nice and has a great vibe

the breakfast buffet also with the happy hour food ! the pool was so nice aswell!

good location, well equipped gym and parking onsite (charged). comfy bed and friendly staff.

breakfast had plenty of choice

got my kids all excited and then there was no adjoining room

i went to pool 1 day during my stay and wish that there were more chairs; however the pool was smaller &

shuttle that take us to the down town

the front staff and shuttle drivers was so pleasant and beyond friendly, made my family feel like they were someone

free shuttle

breakfast was delicious

thought the breakfast was good

the bar in the rooftop was nice but the live performance was too short

the breakfast was included and it was very good and helped me save some $

up rooftop bar is open to the public and a great way to enjoy views and music

location, within walking/uber distance of broadway, the balcony bar and lounge upstairs is beautiful peaceful and overlooked the city

i like the different choices at breakfast, the bistro-like muffins were amazing, as was the breakfast sandwiches & they were so

room was very spacious and looked lovely and modern, very clean, the room is very nice, breakfast was delicious and location of property is really good with a 15 min walk to wholefoods

rooms were spacious, very clean, the gym was excellent, breakfast was delicious and the staff was amazing

clean rooms and breakfast utensils

breakfast was fantastic

the complimentary breakfast was very good and the staff there was very helpful and friendly

pool area. location.

she was able to get early check in no problem

very clean with great amenities. breakfast good and the gym had a variety of equipment.

spacious, clean, well equipped room. good pool

the hotel was nice i loved the bar and cafe

having a bar on premises

the staff was excellent and the free breakfast was the best!

so friendly and helpful, the free breakfast exceeded our expectations, great location, food and bar on site, the cleaning staff made sure we had fresh towel and toiletries everyday even if we

love the bar area and the free breakfast that includes lots of choices

breakfast was excellent, we enjoyed the bar several evenings and we liked the location a very easy walk to downtown

laundry can be returned the same day if sent in by the written time

the breakfast was great and dave was awesome

decent gym

good breakfast, nice bar with music some evenings

full kitchen facilities, including a dish washer

family friendly, only restaurant didn t have tables suitable for kids to sit at

nice gym and good local

no complimentary breakfast or coffee in the lobby.

was a little misunderstanding between myself and room service the next morning, but no big deal

gym is a real gym with machine

almost no kids and very helpful staff

great room and gym

she also explained some of the exceptional options the westin offers at this location; like the pool, views and the rooftop bar

beautiful room, very clean, nice shower, comfortable bed, good room service, staff was a great help with our questions

room service was $33 for a cheeseburger - $16 for the burger and $17 for taxes and fees we called

ordered room service twice within two different days at 2:30a

didn't have breakfast however, the room service staff brought me coffee because the machine was inoperable

housekeeping/room service all sub par for 5 starts

the roof top restaurant/bar didn t get time to use the pool or spa-next time room was

reached out to the spa about an appointment and never heard back. disappointing.

had a great barand food and a terrific rooftop pool with an incredible view of the city

enough to walk to most activities, clean room, had room ready for early check in

excellent location, lovely rooms and pool deck

very nice outdoor pool and patio bar on the 5th floor

location and outdoor pool are terrific!

room service was available very late in the evening and was very prompt

gym needs a refresh

had to order coffee thru room service

the gym was being refurbished

would have loved to have room service past 22 hrs

breakfast twice in cafe, lunch once via room service & nachos at pool bar

we had a late check out and they offered to bring our bags down and load them for us as part of the valet

beautiful lobby, above average gym

wait staff / bar at cafe bistro tenn were super nice and friendly

great location just off the main tourist area. cozy roof top pool and bar.

pool wasn t open

pool closing at 5pm on a friday afternoon with 3 kids

no room service when i called

breakfast set up and food

happy hour was great, and the breakfast buffet was very good