the location as well as the back patio & pool.

the pool had shallow areas for the small kids

no complimentary breakfast.

snacks and breakfast was on the expensive side but other than that everything was everything

bar was awesome too by the pool

breakfast, pool, gym, and a/c all were spot on

location was nice the pool area was clean the lobby area was nice and clean the staff was absolutely amazing all the way

they didn't have the keys for laundry stuff

the pool was opened and the beach is right across the street

to have waterhose next to pool so guests can rinse off the sand from beach

location across from the beach and pier restaurant , rooms are large including daily room service which is nice when everything is always sandy, and a good size balcony for drying your

didn t get up in time for breakfast but i m sure it was good

machines in the gym area needs repair

so it was basically full of small kids the whole time we were there

nice hotel, nice people, right across from the water, great view, breakfast smelt great, we really enjoyed ourselves

laundry room was out of service but everything was really great other than that.

that dryer vent that is blowing lint and hot laundry air all over the front of the property

noisy neighbors. no breakfast not even grab n go. dirty laundry area so didn’t use.

pool area was great but they needed pool towels my husband and i used the ones from our room.

laundry machine wasn’t working properly.

everyone was simply amazing!!!!!my kids and i will be back really soon!!!!

great breakfast each morning and kids loved the pool and hot tub

the laundry wait.

breakfast was excellent and the staff and location was awesome

decent breakfast, sea view, spacious rooms, wonderful outside jacuzzi and a swimming pool, great sandy beach in a walking distance

hotel staff was wonderful they have good grounds a putt-putt course for the kids and only like a quarter mile from the

to water park

else was nice, thanks for the awesome breakfast

it's right down the street from water park, moody gardens and beach

free putt putt golf course on property excellent

the pool was awesome for all ages. the daily activities was a big plus.

attractions the waterpark next door the piano bar in the lobby the swimming pool the swimming pool bar the staff with recommendations for nearby

the availability to the water park, aquarium, rainforest and the beach

this resulted in the wifi to our room being unavailable for 14 hours

room service food was terrible over cooked and poor quality for so much money

we like the room, it has two bed but we only need one ;breakfast was great

a fresh set of towels in the evening because the attendant advised he did not have access to the laundry

breakfast did not have sugarfree cereal or no eggs.

to the beach and it was like 15 minutes in car to the beach,there was no swimming pool,washer in laundry room was broken,(the one time l needed one) for some reason they put me in a smoking room

the breakfast was basic cereal, muffins, toast, etc.

no hot breakfast

really enjoyed the property and the beds were so comfortable i slept so good i miss breakfast the first morning

clean at all bad customer service the hotel lost power at night no one checked on the guests the laundry machine were not working we paid 300 dollar the night it was not worth it at all not even

staff, price, free parking, hot breakfast

the breakfast would be nicer if they had hot food (eggs, sausage, etc)

breakfast options could be better.

we must've gotten lucky during our stay, as the hotel was very quiet and even the pool was empty each time we went swimming

pool closed too early

after covid, hopefully the breakfast will be better.

housekeeping , no safe in room , had to get my own towels , no v c hangers for laundry, rude staff

we were able to get an early check in time

parking was horrible,& booking.com didn't let the property know i wanted to do early check in.

i overslept and missed the free breakfast :)

hot breakfast items?

breakfast could use better selection.

dirty laundry room

the laundry room /ground floor elevator area was not very clean. had an odor like mildew

location, great view of ocean off balcony, good breakfast, laundry facilities, indoor pool for cooler days, many options for food close by, comfortable room

the laundry really needs to be updated, he washer is do old the clothes did not come clean

indoor pool closed at 10p.

location and great breakfast

the elevators were a little hot and small. the gym was closed.

i didn't check to see if there was a gym/exercise area but that would have been nice

breakfast was great and clean

and they let me park my truck there during our cruise

the breakfast was great, the room clean and over excellent

the indoor pool and hot tub

everything that we did was good for the kids

nice room, great staff and the pool and hot tub was open

kids couldn’t stop sneezing and coughing at night so they didn’t get to enjoy the pool as much

liked the location to the beach and we liked the pool

fine during summer because you can go to the beach but for us it was cold and a long wait with 3 kids for a 4pm check in

the gym could be bigger and more machines

location, pool, room

two of the women in the kitchen gave us dirty looks however, as if it s our fault that the kitchen didn t make our

the i wish i knew about the kids daily activities at check end and not 2 days before we left.

the pool was perfect for our kids, very large and no deep end

she paid special attention to my kids and made the trip even better for them

the incredible view and the amazing pool!

if you want to be able to sit down / lounge and still keep an eye on your kids, but don't want to pay hundreds for the reserved area, plan

the hotel had a warmed pool, kids loved it

no room service room entrance was outside and the weather was wet and cold

aware that if you select the green option for room service to not change out towels etc your coffee supply is not refreshed

we were extremely happy that they had activities for kids so my kids had so much fun with that

the spa is located at a completely different property at an actual resort

quite a while to get service at the bar was only four people at the bar including us 2 and the waitress was eating ice with her hand

the hotel was good it is quite and the pool was awesome my kids really enjoyed it.

staff, wonderful breakfast, pool and pool bar was nice and the location is perfect to walk to all the favorite places

nice and family friendly. juanita g. was so great with our kids.

loved the pool and intertainment was nice

definitely needs to be remodeled and somehow create better parking

had tv cable, wifi and close to where i wanted to be. office was very nice.

you turn the water in and hard to turn off wall unit for air and one wall unit that does not work parking was very limit

bed super old beyond use from industry standard, what kitchen, the bath room, tv, wifi, no fing hot water, dirty, filthy roaches, left over soap from previous renters

wifi was available

ce again ordered via front desk)

the room service breakfast we had was wonderful

the valets were great, (especially the twins) the pool bar tender was awesome (+)bellhop to the concierge desk to the coffee bar and pool the staff is top notch (*) swim up bar was excellent with the best service (*)bellhop, front desk staff, resturaunt staff (even the chef made something special at my request), bar staff (*) you set the bar high

but room service was incredible

is an absolute joke considering the room costs $385 but i still have to pay $25 to use the pool, gym, beach club and any other facilities

i ordered room service for breakfast and the food was amazing

the staff was friendly and helpful, the rooftop bar offers great views and they have these really neat heaters to keep you warm as it gets a little

room service was prompt

room service food was just okay

the gym, and guest lounge were very clean and welcoming

i always stay at this hotel. very clean, awesome pool, excellent staff! couldn't be happier!

the kids were really disappointed that it was to cold to swim

maids cart outside our room the whole stay,had to park on the street, dirty pool, the laundry room door right next to our room scrapped the floor ever time it opened

wifi

they had guest laundry which was a bonus and very helpful

location was great. pool was beautiful

breakfast could have been better.

improve the breakfast

tasty and nutritious breakfast

breakfast could have been a little better. there wasn't a whole lot to chose from

and bagel and yougurs for breakfast , but with all good restorants and sturbuks around - you have many

15 dollar parking per night. needs breakfast bar.

breakfast was lacking. but it’s free so what do you expect

breakfast had nice variety such as cold, cut fruit in containers and not too close to entrance but

you can hear everything from your room - people in hall, vacuums, kids crying

roaches,green pool, laundry room was nasty,hallways were hot and smelled bad, and the beds……

we loved the pool very kid frindly

the rooms were luxurious and had a lot of space and there was a bar downstairs

bar inside hotel

such a fun place to shoot pool and hang out. had a great time. and great price.

the kitchen staff were very friendly and quick to help

very good! nice and clean and very yummy different breakfast!

accross the beach, good breakfast

is not heated and it was much too cold to get into during this visit, but there were plenty of kids in it who seemed to be enjoying it

pool area didn’t have any chairs to layout and the towels they gave the kids for the pool were the size of hand

service of managers and laundry were awesome

breakfast, location, pool, room

just wish had some restaurants in walking distance and a bigger pool

products nauseating- open window so it dissipates before guests check in- also laundry not working- very upsetting as is why i chose

only complaint i will give, is they provided guest laundry facility, front desk sold laundry detergent, but couldn't provide quarters

they have an amazing hot breakfast & the swimming pool was clean and blue just like we wanted.

so many things to do here with your family, their swimming pool has a sweet waterfall, had a nice gym, and staff was very

clean accommodations, good location, clean rooms, beautiful swimming pool

pool was amazing, they extended the time for the pool just because we checked in late and it was

clean room, beautiful swimming pool, nice hot breakfast & friendly staff.

breakfast was very good

the breakfast could have used some more options but for the price everything was great

spa was closed, indoor pool was ice cold

hated that breakfast was closed but its understandable with the pandemic going on

spa hot tub was not working

it had a kitchen with everything you could possibly need while vacationing

the gym was magnificent and so was all the staff

hotel employee in the kitchen and the hotel staff were awesome

i was very disapointed that the online booking stated they were pet friendly; however i was billed an addtional $75 for the pet when the manager noticed we had a

na - no breakfast due to covid-19

my kids loved the pool too

breakfast was standard, but hot and well laid out

the pool area and restroom could have been cleaner

said there would be some in the room i knew i wouldn’t get to it once i got up there with the kids

hotel employee was the best she engaged with the kids like if they were part of her family

breakfast was great and hot. our room was beautiful.

pool was great, the front desk was very helpful, and cvs was next door for necessities was very

no eggs or meat for breakfast. i

breakfast could be better

breakfast was great

great location in alvin. hot tub was a nice and pool area too

the. breakfast was awesome… friendly owner, would stay here again over any top hotel ,,,

the room were so clean and the breakfast amazing

always clean & wonderful breakfast with friendly staff!

it was clean. food was good. my granddaughter loved the pool!

thank you the 2ladies in the breakfast area are a great asset to the hotel they treat you like a guest in there home very warm

good breakfast

central location very clean very nice staff and delicious breakfast

pool was clean and the place is secure and safe for

whole room setup was a disappointment and the mattress was very uncomfortable and the pool was cloudy and dirty

the pool was a good size

room clean and bed comfortable. breakfast had many choices.

didn't care for breakfast usually dont eat breakfast

the breakfast was that great and they ended up charging me before i even checked in.

the breakfast was awesome especially the texas waffles

laundry facilities handy

level in the pool was high that my daughter eyes were burning, had to put a cold towel over her eyes to smooth

the bar also was only open 5-10pm so we did not get to utilize it as we were there for a wedding

probably should have had a breakfast bar for a beach town at that price point

the pool was way to cold and the pool area was flamed with chlorine.hot tub not working