have provided some feedback directly to el lugar, about changing a couple of things during breakfast to improve the customer experience

staff, lots of nice touches in the rooms, spacious grounds, great breakfast, very quiet, good air

the pool facility was lovely and the gym was well equipped

jaime (james) is the main bar tender and he has skills

nice room and swimming pool

great breakfast and diner (optional). friendly staff and superb location

buffet breakfast and lunch was delicioud

we really recommend breakfast and dinner too

everything was great. comfortable, home-style hotel. good breakfast. kind staff.

fantastically friendly staff; slick interior design; best free breakfast anywhere!

the staff were very welcoming, they spoke english and served a delicious breakfast

breakfast and location were fine

good wifi, the female behind the counter was nice. comfy bed.

which it was perfect for, pool was fun for the kids, breakfast was great and the staff were helpful in organising a taxi to leave

free parking included, we liked it

the gym. the pool the staff the food world class.

place is really nice, the staff is super attentive , safe , the breakfast buffet ud83dude00 amazing

which it was perfect for, pool was fun for the kids, breakfast was great and the staff were helpful in organising a taxi to leave

location, free parking, lobby, staff, room service

is well located, walking distance to the main pedestrian street and restaurants, it also has parking facilities

we had the pool for ourselves

the pool, lobby and restaurant were really nice

when i tried calling room service, there was no response at all

location,cleanless,breakfast and staff

got room service a couple times and all the food was delicious

gym is small but you can get a good workout and the equipment is in decent shape

there is a weights room / gym though, and a casino

hotel, helpful friendly staff, king suite was big, comfortable bed, quiet, restaurant in casino, excellent food and drink, very safe, could walk to museums, and

breakfast was good

loved this hotel, its well-kept old style interior, excellent costarican breakfast, and friendly service at reception

reception staff extremely helpful in organising pick up from airport, early check in and taxis

the breakfast wasn’t so good

breakfast and shower were good.

elevator access to restaurant, bar and garage

complimentary breakfast was very good, gallo pinto

wifi was terrible and the breakfast could ve been better

strong wifi

i guess in the location where it is located across from casino, could be a risk if wearing jewelry told by a local who has been shining shoes on the street

solid wifi and parking was easy to find

very nice hotel breakfast was good and all the staff was friendly and helpful

location, breakfast, gym michelle form the reception was amazing and helped a lot

foot , the suites was nice and bed was comfortable and i love they had a steam room and sauna and gym

from the casino

wifi was also good throughout the hotel

wifi in the room did not work

only but would be that the live music in the bar could be at times a bit high, and the open concept for the bathroom might lack some privacy

big shower, a good gym for a workout and we enjoyed the breakfast very much

location, personnel, service, fantastic restaurant and bar, bar staff, etc.

free mini bar soft drinks and snacks

there were a couple of very nice restaurants in the locality

to the property at 7pm with 3 kids after telling in advance that we will arrive at this hour and no one is there to open

the restaurant and bar area as well

limited facilities, only 2 ellipticals and a rower in the gym, no pool, but 2 jacuzzis

excellent choices for breakfast, and all were tasty and plentiful

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

the staff, location, and breakfast were very good.

breakfast was also good

the front desk staff was really friendly and helpful, breakfast was good

casino was a fun way to kill some time in the evening

clean room, nice breakfast with local and continental food, very kind stuff and close to the city center

big room, gym, laundry

), friendly staff, spacious rooms, nice pool & gym, overall a very pleasant

great location, good food nice pool

breakfast buffet ,from airport shuttle at 6 am ,pleasant staff covered parking

everything is perfect ,room, facilities,breakfast, property. just amazing

great with 3 adults and 2 kids

grounds are well maintained and staff are very friendly ericka in the restaurant and mario the shuttle driver were extremely

fabulous gym facilities on site

that and a kitchen made life feel very low stress

i was right next to a lovely pool

it was clean and comfortable and even offered laundry in the basement, which i thought was an added plus

clean and roomy. bed was super comfortable. breakfast was excellent!

the staff are friendly and helpful, and the breakfast is excellent