cleanliness modern amenities ease of check in comfortable beds good breakfast

decent gym and a grab and go breakfast bar

gym was not equipped with towels and wipes it is critical to sanitize machines after use

good location relative to jmu. nice luggage carts. very nice gym!

breakfast looked good but i'm not a breakfast person

will use as an overnight stop in both directions every time we go to visit our kids and grandkids

we could hear tv in next room and kids running upstairs

available even after pleading multiple times to give us a other room as we were traveling with kids and a pet out request went to deaf ears, when we went to complain about thumping noise from

parents were yelling, kids were crying and running in the hallway

their kids ran up and down the hall and the parents hung out together loudly slamming doors and yelling

i went to the front desk to request another room in fear of my kids being stung as well since it was still flying&#

it was like the family next door with the loud children were in our room and it was not like the kids were they bad, the walls were that thin

because of covid 19. they didn't have their regular breakfast but had bags made up for everyone.

free breakfast was a bonus and very convenient

pool looked clean and beautiful when lit up at night

the pool was so nice !

ud83dude01 we didn't get to visit the indoor pool since we were gone from morning until bedtime, but it looked easily accessible

room was clean. nice buffet breakfast.

breakfast was great with a lot of options for kids & has a waffle bar

the pool water it's self could've been a bit warmer

the kitchen was furnished with a oven, coffee maker, pots, pans, plates, utencils, fridge, glasses, and

the kitchen area had plenty of cups, pots, pans, and utensils

everything was great!! staff was helpful and friendly, very clean, breakfast was great!!

don’t recall asking for a quiet room - regardless it was pretty quiet other than some screaming kids but that’s not a big issue for me

the tvs on the gym equipment were all messed up and the elliptical was

breakfast was good

clean, nice gym, decent breakfast, nice staff

outside pool and no bacon

pool was closed. no breakfast available when i left and i had an hour drive to the airport.

comfy bed, great location, great breakfast!

the only thing i would suggest is if the pool is closed (which it was), you should be notified me

close to jmu nice breakfast easy check in

it mentioned a range of services and facilities — for example, an adventure park and an indoor water park — that were closed or under renovation

roomy one bedroom apartment, with well stocked kitchen. nice balcony.

no towels at waterpark

location is convenient for guests interested in both the water park and skiing

the water park was expensive

had a great breakfast

the breakfast was the only area that could use improvement

pool open continental breakfast when others are only giving grab-and-go bags of overly sweet foods

would have liked an indoor hot tub & pool

chose this hotel for the swimming pool feature for the kids

i didn't have breakfast but the location is good.

i was charged for my service pet a hour after i had checked out

bit noisy from the neighbor's kids running around late in the evening, but might have just been my luck

for the pet fee, on the website said $25 per stay but i got charge $25/night

breakfast was great, the bed was clean and comfortable. guest laundry is a must for me.

laundry facilities on site were helpful after hiking in the mountains

staff, location, beautiful lobby, great bar and food area

loved the pool and the bar on the top floor!

loved the pool and the bar on the top floor!

wonderful staff and outstanding facilites: indoor pool, exercise room, at least 3 firepits with plenty of seating, and an outdoor fireplace, on site

outside bar, gym

breakfast could have been more hearty, more choices.

for all 4 of us to have one of our own, but luckily i bought some from home due to the indoor pool, which we never used, so all worked out

i like everything staff, room service, breakfast, cleanliness, gym, pool, location

location and breakfast and cleanliness

great location, clean, good breakfast, friendly staff!

pool was nice and heated, but wish it had a hot tub. staff was extremely friendly and helpful.

lots of moms with misbehaved, loud & unsupervised kids staying there

the fitness room needs some spray or sanitizing to wipe down equipment after use

murals, location, fitness room

outdoor swimming pool

breakfast was very complete

they did not provide room service or cleaning

location and parking and overall facilities were great value. rooms were clean.

pool stay open tell 10 not 11 room service stop at 10 not 1 am like they tell you i had to ask for a tv remote to wacth

quote you one price and when you get there they add another $100 in case you order food or room service plus other hidden fees, the put bottled water in your room with a tag saying if you

room service/food

spilled laundry detergent up and down the hall remained during our stay

expect the $25 pet fee for our havanese puppy

the kitchen as amazing didn’t expect that

pet fee $25 and not much area for walking dogs. no breakfast.

carpet was dirty

bar was supposed to be open from 5-10 pm

had pool and golf course

staff, full service bar and dining

atmosphere with a golf course right outside, it was beautiful as well

there is a restaurant bar if you need food, they put out free coffee in the morning and they are located near major

ex: free headphones in the gym

location, live music in lounge area, bar rooms spacious.

everything was very clean. the staff was helpful and friendly. pool was warm, kids had a blast.

nice indoor pool was clean, warm, lots of towels etc

they have ev charges. for me it is automatically 5 star.

additional hot food for breakfast.

was clean and bright and breakfast was very good and well prepared

nice hotel, great breakfast. very clean.

hotel had one standard ev charger and several tesla destination chargers which is a huge plus

breakfast ok

reasonable pet fee, $20

so cute and the kids loved it

everything was excellent! the room, staff, breakfast, rate . . all were great!

loved that they had plenty of ev chargers!

very comfortable pillow-top beds. very good complimentary breakfast. clean, well appointed room.

breakfast was amazing and had so many options

khabirah was exceptional and also showed us the pool and gym facilities and also offered to help us find a local restaurant

i like everything except. they don’t have parking lot for big rig’s

khabirah was exceptional and also showed us the pool and gym facilities and also offered to help us find a local restaurant

the breakfast room was large and very clean

dog friendly, inviting lobby area, laundry amd

breakfast good

proximity to the event i was in the area for as well as the included gym and pool

very friendly staff, great breakfast, comfortable beds and clean rooms.

bit outdated & pool closed at 8 pm

we chose this location because of the indoor pool for our kids which they loved

breakfast and friendly staff

breakfast was very good however we had to wait some time for bacon and omelets before they were

we did not use the fitness room or the pool

everything. clean , comfy, breakfast was awesome. and the staff very friendly.

professional, courteous staff and ample, good breakfast.

treadmill in gym did not function either day of stay

love the pool

pool was closed.

the pool was not clean and the ceiling in the room looked like it had mold on it.

the breakfast selection was great.

room with views over golf course

they are very welcoming to pets and such a fair pet fee

enjoyed my stay and their breakfast

the pet fee was an additional savings as compared to other hotels

i bring children to the pool nice people work

location being close to places to eat dinner and breakfast and most importantly to me i travel with my dog and you have a large place to take him

has fridge, microwave, table and two chairs plus free breakfast provided, even during pandemic which was nice

clean and had a late check out

he even opened the pool up for the kids to swim after a long day of travel

the breakfast was good.the staff were friendly.

breakfast

the accommodations were beautiful, clean, and inviting. the breakfast was succulent!

breakfast was good, and we enjoyed the pool

breakfast

pool was a good time for the kids

every aspect. staff, breakfast, pool, gym, lobby, cleanliness, location, parking

indoor pool only. no hot tub. pool is roughly 18x26, so it’s kind of small.

we enjoyed breakfast and all the amenities provided by the hotel, like the indoor pool, 24/7 gym, and 24/7 coffee in the lobby

new, clean, kids loved it

breakfast was not good did not have any vegetarian stuff. also no hot water to make tea.

great location - super breakfast - great staff

didn’t have pet fee on website.

have stayed here many times on our way to florida and they even let us park our camper right where we can see it

very comfortable beds good breakfast

the set up with the restaurant, lobby , indoor pool ...it was beautiful.

the staff was very helpful in scheduling the shuttle to take me to the train station

nice gym and staff

friendly staff; flexible service at bar which was very close to closing.

clean, shuttle to cho, l park mi car there for mi trip, and many more

kitchenette, spacious room design, full breakfast offerings, quiet

plus my room had a little kitchenette

everything was wonderful. nice clean, big rooms, beautiful fire pit, gym and pool!

free laundry

don’t think there is an airport shuttle

breakfast was pretty generic, pretty much the same at every hotel

no laundry facilities.

breakfast is closed at 9am instead of 10am

cleanliness and variety for breakfast

friendly staff updated rooms free hot breakfast clean facility

pool was closed due to renovations at the time of our stay

on the breakfast menu including the buffet pricing in this holiday inn is very reasonable in bar and restaurant, as we also stayed in holiday inn in newark on this trip and they were very

no room service or housekeeping even when requested

wifi

the outside area near the pool could use some tlc

staff were outstanding small little exercise room laundry facility was clean

did not like the eggs, but all in all it was a good breakfast.

great breakfast. great room. very clean. great price.

it was clean, quiet, reasonable price and breakfast was good.

very much like staying at a hilton tons of space clean good breakfast

the shuttle bus driver is great

family used shuttle service which was nice

i had a small balcony, there was a laundry to wash my clothes, a snack shop with wine and ice cream, too

called for shuttle from the airport, and was told instead to take a cab, they would pay; the cabbie

the airport shuttle didn't leave until 7, and i needed 5 am so i didn't stay

the breakfast was very nice and got the day off to a good start

always feel comfortable with my kids here

great breakfast. room was very clean and smelled good.

very clean, customer service excellent, breakfast excellent & assessable location to shopping, restaurants, interstate

breakfast was good with lots of variety

breakfast buffet excellent

the free continental breakfast in the morning was fresh and good, and they also had fresh cookies, snacks, and lemonade

the hot breakfast was just what we needed

the breakfast and coffee/light food options were much appreciated!

breakfast was great

loved the breakfast- the staff was awesome- we witnessed another visitor spill his coffee on the carpet and

expectations and if i were more comfortable with going in public facilities, the fitness center, pool, and especially the basketball hoop would have been fun to use

we loved the pool and hot tub

room was spacious and had a kitchen! the indoor pool was great.

full kitchen including dishwasher and garbage disposal

we had the king suite but no kitchenette was included as promoted online when secured the room

superb breakfast

excellent location nice room & breakfast and love your pool.

my kids loved the large pool

my kids enjoyed the breakfast for the most part until they stopped serving bacon

the gym could be better, but it was pretty decent!

bar was late opening, and i was on a tight schedule

and i availed of the pay per use laundry facilities, which were really useful for me and handy to have on site

the bar staff in the p.m., specifically chris was amazing. hotel was clean.

gym was great

the supervisor, leticia made sure my kids and i had a safe ride to the hotel from the airport when my flight was to arrive late and

bathtub and the room service menu was a little too interesting but they were willing to modify the blackened fish

get some real dishes and silverware especially for room services

great restaurant and bar with positive vibe

great bar too

the staff was great. laundry facilities helpful. convenient location.

our one bedroom suite with a kitchenette was wonderful for a family of four

room didn't have a couch or a kitchen

a well-stocked breakfast done to perfection

there were excellent, free to use laundry facilities - very useful if you're

there are a variety of f&b outlets, a clean and accessible gym, a gorgeous rooftop, and the rooms are well appointed and clean

a pull up bar in the gym would be nice

i wish the gym had better hours

the pool was clean and perfect for digressing

distance to mall, spacious rooms, well equipped (kitchen), comfortable bed, good selection for breakfast with particularly nice service

good breakfast choices. room designed for longer term stays: kitchen and eating space.

nice to have the kitchen space it was clean

the pool was well equipped and heated

beautiful luxurious hotel. great free parking garage on site.

the gym was very small but had a variety of items

great coffee & breakfast, friendly staff, nice gym, great room/shower. clean!!

the helpful staff, the room the pool gym & spa and the central location

pool and changing room