great staff, facility, food, indoor pool

bed very comfortable and clean,breakfast was yummy thumbs up

a bad rating on the facilities and staff though because they really were good, other than the wifi being a little slow, but that wasn t a big deal for us this trip

doing construction in parking lot at the back of the hotel.

the breakfast was not as good as advertised.

pool outside not in door

the room was clean, the breakfast was great

all of the necessities including a fridge and microwave, free wifi, hdtv, office center, and a laundry room

but i wish since the laundry takes quarters, they were accessible

the pool is a bit offset from the hotel, but nothing to complain about

breakfast was not anything i ate. location was ideal. just not quite what i needed.

the pool appeared in order and clean

one morning the bread on the breakfast was so stale and hard we decided not to eat there

the breakfast included the choice of pastries, cereal, or waffles plus coffee and juice

breakfast was cereal or waffles

sorry, not a breakfast person

the hours of the pool could have been later on closing, and an ice machine on location .

the pool was in terrible condition. breakfast selection slim.

the pool is in the back of the hotel away from the road

soap, towels, sheets comfy. breakfast

it was clean. the pool was clean and usable. the staff was especially accommodating.

i wish the pool had been open.

kids enjoyed the pool it was super clean as well

pool was nice and open early in the morning

the lot to park big trailers was a big plus

they called it an “early check in fee

location,balcony,and pool

pool the grounds are well kept

except there were so many people wanting to swim but the pool was empty

pool wasn't open yet

amazing pool! the staff are so accommodating and thoughtful. quiet are near the water

wifi both days

gym states out of order

cans outside not emptied daily, trash in parking lot

we didn't have a microwave the all the time and we had our kids, so that was bad.

was no restaurant on the property as you advertised, no room service, bad location, hard to get to, no private bathroom, and could not change the room

room was very nice and sooo clean,the check in was very fast,everyone was very nice,breakfast was also

swimming pool

convenient, close to everything, very clean, good breakfast, nice staff

getting through to the parking lot was a little confusing.

professional and helpful staff. great breakfast selections.

staff was really nice. pool was clean.

booking the room and checking out was easy and i had a room that was located right near parking

maybe add waffles to breakfast

the pool

parking lot was full of old mattress and furniture.

breakfast was excellent. rooms were clean. staff was helpful.location was convenient.

the spa tub was excellent

the condition of the spa tub. it was old and could use a newer up to date one.

bed was very comfortable. spa bath was incredible.

the location was great for us. breakfast was good.

no continental breakfast. complimentary coffee only.

i didn’t eat breakfast but the location was fine very easy to find

every time they went in and out of the room, up and down the hallway, or just conversating with kids or one another

no breakfast offered but there were several famous breakfast places they recommended.

the bar should be 24/7 incase you want a night drink

finally pool and hot tub were exceptional

strong chlorine smell in the air at indoor pool.

the hot breakfast had lots of variety including strawberry waffles

covid - the breakfast was very good— be glad when we can go back to the full service

we love the indoor swimming pool and the location is in a low crime area

no pool

was great for going to the casino and track

gym wasn't open, the bathroom had no counter space.

the rooms the staff and the gym.

clean friendly staff and this time the pool was open

location and breakfast were great. very peaceful.

the room was very nice and well kept, breakfast was very good and the staff was friendly

the facility was new. breakfast was very good.

i had the opportunity to witness coffee being spilled in the floor at breakfast, and a staff member got to work to clean it up without making the customer feel anything

i absolutely had to complain the waffle maker was out, but everything else was great at breakfast

laundry facility is nice and works well

they have a full breakfast that is awesome

pool area was clean and pool towels were provided

fitness room was super hot; would benefit with a water station

laundry facilities archaic

were allowed to have their kids running up and down the hallways and the sitting lounge area (upper floor viewing area)

our wifi stopped working on day 2.

i always stay here when visiting the spa city

poor customer service and explanation of how room service and housekeeping operate

lots of kids in lobby surfaces and mirror were filmy/streaky

i had a wonderful weekend with my kids

loved the breakfast and cocktail hour

on inside of pool seriously needs scrubbed and sanitized

pool was fine, but when we were there, there were kids without their parents jumping in and practically landing on small children in floaties without

etc, they made sure we had the best time we could possibly have during our stay, they all knew my kids by name and as a parent that s a huge bonus it shows they took the time to get to know us on

a good location and had room to park my gooseneck trailer

the closed pool and needs updated alot

pool was drained

it was clean, showers great, nice looking room and pool was awesome

was close to the water park

the pool was opened early

location. quiet. per friendly!!! zero pet fee!!!

if you're looking for a fancy hotel this is not it but for the price you can't beat it plus the kids liked it

staff, clean facilities, clean and comfy rooms, good breakfast and a cool scenic trail behind hotel you can walk up to or maybe even take the trail on

early check in is possible if they have an open room

i loved the entire hotel and the pool. the rooms were very quiet.

the staff is friendly and the room service good

pool was nice too

interestingly, we did have a good reliable free wifi connection

arrived to the hotel late and the kitchen closed early so we couldn t even order room service