the pool was closed the day we got there for maintenance but sometimes that cannot be helped.

very clean, great breakfast, delicious cookie! staff was very helpful.

wonderful continental breakfast and the breakfast staff was great

this hotel is a gem. best staff & attention to detail! loved the fire pit! great breakfast!

wish you had a hot tub or sauna, kids loved the pool though

pool is a little small and the enclosure makes it feel really small when it is full of kids

kids in pool and hot tub too late.

i had previously called asking for an early check in and the front desk was so friendly and accommodating

a thing since the reservation was goofed up he waived the pet fee great customer service

the person that checked me in offered to move her car so that i could park my truck and trailer in ther parking lot

beds were comfy, clean room friendly staff and quiet hotel. we really enjoyed the 24 hr pool!

they closed the pool

kids loved the 24hr pool although it was small

of your water friendly lole me there pool and spa is open 24h

and the pool area was closed

the indoor pool & hot tub

comfy beds clean and upscale friendly staff enjoyed fitness facilities

the pool and hot tub was very clean and well kept

wish food and bar area was open a tad later

and bar prices a little high

location was great (near the airport) and liked the fact that they had airport shuttle services

the sidelines sports bar nearby was a good recommendation for a meal and drinks

convenient to airport with timely, personable shuttle service.

room condition, bed comfort, breakfast, shuttle convenience and location.nothing!

the morning desk person, terry, messed up our reserved shuttle so it was 20 minutes late

my keys could not open the gym

great variety for quick breakfast with fresh food

the breakfast times are the best, especially for early morning travelers and the food variety is great

disappointed that the airport shuttle stops at midnight

lady in morning only extended late check out by 30mins i asked for 40mins she would not budge an extra 10mins kinda wierd

5- my kids like the

in the beginning check in was helpful and got my early check in done

price, location, free breakfast and included parking

good last minute booking price breakfast bar has the waffle '' machines

water in the lobby till later in the morning, no water option in the dining room, the shuttle service ends at 11:00

the facility claimed to have swimming pool but didn't have one

shuttle was extremely convenient

a little confusion on shuttle to port but overall this was a very good place to stay.

near airport and shuttle service

breakfast was awesome and room super clean.!

pool was not open but i understand because of covid so that is a circumstance reason

we had a nine hour layover, resulting in a 5:30 am shuttle, which they were able to accommodate

free breakfast was good, free parking, friendly staff, and overall great value

great coffee and good free breakfast( except waffles)

the airport shuttle was fast and convenient.

very convenient for a family with small kids

wish i can spend longer time there room was clean and comfy , small kitchen full equipped and the bathroom was full of towels

good breakfast, good fitness center facilities, accommodating staff

you've got your mini kitchen and a full sized fridge

they love the pool and the older kids liked the gym

location is very near t the airport and has frequent shuttle services.

additionally, we found out that there is a free airport shuttle which is very convenient

offered 24 hour shuttle to the airport.

to portland airport and has free shuttle service

then my friend waited over a half hour for the shuttle to pick her up at 9:30pm…it was very cold and she was frustrated, tired and disappointed

the kitchen was surprisingly stocked well with several utensils and dishware.

after a week on the road, the laundry facilities were convenient and their complimentary coffee was very good

having a kitchen to use was nice , and a free laundry room was unexpected!!

i used the gym, the free laundromat, and the little convenience shop on the premises where i could buy an

and easy to get to the airport with the friendly and courteous shuttle driver

great customer service on the phone ahead of arrival and in person. great shuttle service.

laundry facilities are available for a reasonable price

everyone was friendly helpful the cookies the shuttle ride late night to get food

also wonderful that they don't charge a pet fee

breakfast was ok. something to put in stomach if you are hungry.

shuttle bus was the selling point for me

the shuttle driver was prompt and very nice

never told us about the breakfast

free continental breakfast

and running kids in the room above us after hours

we have travel long distance and then had to go out and find a place to do laundry as well

breakfast and a rich set of facilities (parking, spa, gym, etc)

breakfast, location, convenience, price.

the bathroom in the room, no hooks in the room/bathroom, window curtains with stains, outdated gym, no option to open the window, jacuzzi didn’t work, only one washing

treadmill/gym wasn't functional

trina at the bar was super nice and welcoming; she was amazing to all the guests she interacted with

i didn't go down to the bar area, was a bit too millennial for me

gym could be improved (i

great staff, very comfortable beds, free internet, pool and gym open 24 hours.

close to restaurants and airport. free parking and shuttle. pet friendly.

all was good. wished for bigger gym tho.

needed to go to residence inn to do laundry

location is great, 24 hrs. shuttle is a bonus. the staff is top notch.

spacious room, great breakfast, great location and shuttle service for airport.

shuttle service (every 15 minutes), light rail a few blocks away to downtown portland, shopping

service quite like that and for that reason, but judging from the thug life jamboree in teh parking lot, probly would have ended in tears all in all, might be a great place, i'll never know

people loitering in the parking

the place is quite and the management was nice and helpful good parking

friendly staff parking lot clean no drama or loud music late it was very peaceful

the elder lady in charge damn near tackled us in parking lot yelling that room is for 1 person & he's not allowed in

they have free cooked to order breakfast and waterfalls grill for lunch which is very nice and had kobe beef burgers that were

great location to the airport and friendly shuttle to take you to and from the airport

wonderful breakfast. kids and adults could get everything they wanted.

walk right down the hall to the laundry rm if needed

my kids ended up getting another room because it was a little cramped to fit all of us and it was

inn airport in portland and the accommodations for park and fly are very reasonable and the shuttle service to and from airport are convenient

front desk staff, breakfast attendant, and shuttle driver were wonderful

no free breakfast but that's fine with me

breakfast was too expensive

shuttle services are excellent

you also have an early check in fee if you want to check in before 3 and depending on the time of day you want to

were cosseted in every way, from the valet service to the kids' pool time to the room and breakfast

put breakfast out for us earlier than usual so we could have something to eat before catching the shuttle out on a very early flight

breakfast was onolicious and location was safe for me and family.

shuttle drivers helpful

was clean, comfortable and convenient as a place to stay before an early flight with a shuttle to the airport

24 hour pool and hot tub!!

hotel was carry out maintenance during my stay, no gym available, restaurant half capacity, reduced lobby seating and trades through out communal

shuttle service

24hr shuttle

classy. covid sucks. pool was closed. will be back.

gold star near airport. super staff. workout room and laundry are extras. and at good price.

convenient location with 24/7 shuttle to pdx airport

got placed in a room across the bar and next to the laundry room, it was loud all the tome.

laundry didn?t work and we couldn?t get the a/c cool enough

have a small gym and laundry room - that takes quarters only

loved that they provided a shuttle to and from airport

shuttle drivers were prompt, both at my arrival at 10:30pm at pdx and at my departure from the

very flexible with a late check out for us

we had an early flight and your staff helped arrange the shuttle service

breakfast is only with limited options, only bagels.

also the next day when we were leaving our room for breakfast, the room service lady started yelling at us from down the hall asking when we planned on leaving

great room service and food. quiet and comfy beds.

nice room service

proximity to airport. very clean, quiet. good on-site restaurant. ease of shuttle.

clean and had all amenities that i wanted: fridge, microwave, desk w/ wifi, window view, quiet

dit not manage to go to gym, but it seemed to be well equipped

if you like golf, there is a golf course nearby

staff and the kitchen people deserve recognition

the breakfast was good, different foods to choose from

the gym is small, but nicely done and well kept

kitchen comes with many tools for

very nice area / location, kitchen full equipped, outside terras is a good benefit

the small kitchen has everything you need and i love the garden view from the windows

clean, and well stocked kitchen

comfortable bed and great kitchen.

with late checkout

allowed late check out

the staff is very nice and has accommodated early check in.. rooms are clean. good value.

the people at the reception were very nice, they allowed me for late check out and to stay at the reception when i had to work a little longer that day

good location, staff friendly and laundry room available to use

beds were firm it was very hard to get sleep, loud noise at night from drunk kids

they allowed an early check in, were friendly and had a convenient location.

used the guest laundry facility, which worked well

fifth floor in an area that has homeless ppl at night so once you are in with the kids

com, which stated that the hotel had a laundry area

bar on the top floor has one of the best roof top views in

early check in, great coffee shop on site, great location, super close to max and restaurants, very

rooftop bar and restaurant, breakfast cafe, the artwork throughout

great location, cool lobby, very good gym and super comfortable room

3 minutes walk to oregon convention center and the breakfast was a+

didn’t like about the following day the person that was on the front office so rude i walk for breakfast and he pick everything up so i didn’t have no breakfast they closed the kitchen at 10

also so was someone who was doing laundry

breakfast was okay, but needed more variety and options.

the breakfast is very great! it suits the tastes of chinese!

housekeeping staff had forgot to clean few things during room service and forgot to refill shampoo n soap supplies

thinnest tp ever had in my life first hotel stayed in my life with no bath tub call in room service must be picked up yourself

the pool was on the cold side. kids complained they couldn't stay in to long.

kids loved it

i’m a single mom who arrived late night with sleepy kids, over loaded cart with bags and they toppled off, nobody offered help

didn't try the breakfast, but the hotel was amazing

while food service at the bar was top notch the choices were limited.

see the breakfast, did hit the coffee shop tho

gym

no breakfast included due to restaurants being closed for covid.

but the worst was the raw sewage and then laundry run-off that came up through the drain in the bathroom every night

room service was awesome

the hotel doesn't have a pool, and it isn't right on the ocean. buy the price is right.

i was pleasantly surprised with the lobby and pool area

pool and hot tub!

room service was not over priced

location is great and the mini bar in the room is something i love

the staff was very accommodating and very helpful and room service was timely and delicious

the chairs in the bar were too low and hard to get out of. no, i only had one drink:)

no room service despite covid - seems keeping us in our room would ve been good

the pool area took you back into time

it was a good place for the family. i have 5 kids and the room fit us all.

they allowed us to get a late check out so that we could enjoy breakfast at mother s bistro

gym need more space although exercise bard offer an alternative

the optional late check out rate of $25 per hour.

and cleans rooms, good location, adequate gym, safe valet parking, restaurant at the hotel serves good food

didn't like the fact i reserved a room with the full breakfast which was on the 3rd floor

bathroom should have provided a shower cap and more than one bar of soap.

small gym, no pool, room was not made one morning

adequate gym

they messed up on my room service breakfast

professional staff, prompt service, from room service to front door

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

super clean. friendly staff. bar had some unique cocktails and decent food.

early check in, price. nice room. friendly staff.

and pillows too small like junior size for kids

room service due to covid

* room service food was great-tasting and great value

very nice gym to get a workout in if that s your thing

valet was way too expensive, there was no bathtub (my kids are really young so it was hard to bathe them), no breakfast, and the picture online was

no breakfast served

the staff were incredibly helpful- gave us breakfast recommendations, held our bags for us after check out, etc

they also accommodated a late check out, which was extremely helpful

$15 breakfast: scrambled eggs, bacon, potatoes same every day

eccentric decor, great location. great service. nice gym