we didn’t get a chance to use the pool/spa as it was too late but it looked so refreshing

pool and spa was refreshing

kitchen did not have table or chairs for eating

there is a “community” living room area and kitchen which is awesome, but the backyard for our dog was killer

we didn’t get a chance to use the pool/spa as it was too late but it looked so refreshing

liked everything about this spa

king/kitchen room (room 3) - bathroom was tiny and tight quarters

soft towels, amenities, the views, the pools and spa elements

the breakfast - great french press coffee in rooms, so peaceful and calming

great chilled vibe. loved that all rooms are surrounding the pool. very quiet and peaceful.

pools were clean enough

bring lots of loud kids & grumpy grandmas that horde patio loungers, jumping into spas with noodles/inflatables,

you should have two bar tenders when the place is packed

a few too many roudy kids in the pool

the restaurant and bar were great as usual

love this place being coming here for 20+ years love the thermal mineral pools open 24 hrs good bar & restaurant delicious food staff are very friendly & there to help especially crystal manager

room service and food incredible with a great view of the mountains very safe and secure highly

enough toilet paper only had 2 rolls in one restroom, had so many issues trying to get wifi they helped us when it was almost time to leave, last there s an alarm that goes off all day

it would be nice to have adult pool time by 9:00 at night

parking is limited, but we got lucky and found a great spot close to our room.

smi:ps was our first dip into the lifestyle pool and we're head over heels with it. we've been

were warm, delicious cookies at check-in, a bucket of balls to use at the golf course driving range for every hotel guest, & free check-out of beach cruiser bikes

sure if there was a specific driver, but there were alot of kids at the pool

property is beautiful, the amenities such as the pool, the bar area, the fitness room were all outstanding

had pretty good food for poolside and room service

peloton bike in gym; the seat would not move. the temperature in the gym was warm.

the room service the staff . the environment the location. valet parking .

the spa was absolutely phenomenal

housekeeping, bell hops, room service staff were helpful, prompt and courteous

great pool with towels provided, nice looking rooms and casino. spa is good too.

the gym is very nice for a hotel

there was no pet fee

no breakfast or gym or spa due to covid

friendly staff, early check in, great pool, spa and gym

would love if we would have known in advance if an early check in was possible

the private party at the pool

room is nice and clean but the room service totally ruined my day

the property is small, quaint, and absolutely gorgeous. super clean. the pool area is amazing!

gorgeous decor and the pool was marvelous

good chilled atmosphere, the pool area is lovely and lit well at night

pool was nice i really enjoyed it but i think they should be cleaned daily it was lots of bugs

ev charger was broken and manager would not discount my stay

a big plus was the free ev charging station in the parking area

made check in easy facilities: great pool, clean, pretty, lots of space to hang out bonuses: free ev charging, coffee and hot cocoa machine, small lending library so many cute touches that made our

great breakfast on one morning at ricks restaurant nearby courtesy of the hotel

we also received tickets for breakfast at ricky’s grill located about 9 blocks from the hotel

we really enjoyed the pool, the pickleball courts, the fruit trees, and the room décor

the pools and hot tub, outdoor pool table all in excellent upkeep and elegant surroundings

great - no smart tv - weird smell in the room - pool fountain running all night - loud fridge - gym was dirty - on-site restaurant was closed and when reopened out of bacon - kindness of staff

lot was under construction and i’m excited to see how the gym and pools look once completed and there are good and beverage options

outside area is tranquil and welcoming with the relaxing sound of a water feature going into the pool

access and pool area were fantastic

really cute hotel and pool, the room was clean and comfortable

outdoor space was adorable, and we loved both the jacuzzi and pool

the pool and spa area are beautiful

the view by the pool was amazing and relaxing

a little noisy with the golf carts on the course, but not too bad

the room service and restaurant were not what you d expect for a westin

to reach front desk by phone, no printed room service menus in room, few hooks and waste baskets in

how they have a lot of activities for kids and family

in the spa the steam had visible mold

the pool and spa!

no proper working laundry facilities for the guests

having a kitchen was great

vibe, multiple pools, attractive grounds, extremely comfortable bed, well-appointed room and kitchen, wonderful staff

clean, calm, comfortable bed, very nice area, jacuzzi and pool working until late evening

bar in the villas

no onsite restaurant for dinner or breakfast only a pool bar with limited menu serving lunch.

pool with mini water slide, gym, pool tables

also, laundry washer, so kick butt

wish it had a larger “bar area” to hang out by the paradise pool (maybe demo aloes and that area and make it more of a

i understand no personal food, but unless you have a bar right in the pool area, having your own beverages seem like a necessity in the heat

for older people there should be a bar handle in the shower. i was scared of slipping.

loved our stay at los arboles, the staff were all lovely, the location was great, the room and pool were perfect and the food from the restaurant was amazing - if we ever have the chance to come

the restaurant and bar that they advertised was not open at all

even though the weather was cold the pool was nicely heated. all the staff were very friendly.

lovely pool courtyard, super clean rooms, thick towels, good linens, nice

fridge and microwave in a room was great too when traveling with kids

$400+ for a weekend without use of the pool is upsetting especially when you have kids

the swimming pool area was very crowded with people having a party

didn t ask for daily room service/cleaning for the 8 day stay

wifi and parking were optional upgrades

like that the pool bar didn t open until 4pm

it feel like it was open but it wasn't pool the litle one needs to be clean from the leaf that falls from the plant

also, the pool bar was only open from 9 am- 12

no hot water at kitchen sink

staff, delicious coffee and bakery items each morning at the office, pleasant vibe with clean pool, outdoor seating area, comfy bed and

free parking which is always a plus

the parking was easy and the rooms were comfortable

no issues with the parking

excellent location, free parking, good wifi

the pool area and gym

pool closing at 7pm

had a nice time hanging out by the pool area

main bar area was excellent and very comfortable with easy access to outdoor area

room view was great. pool was excellent.

close it to averting restaurants, bars casino

pool really is too small for such a big hotel & as of right now they don t have room service

gym, bar, and restaurant are all closed

area very limited, food options/ room service or starbucks drive and faster service/ food was good only i used to go the resorts in

breakfast not included in the price!!!

and they have free ev charging for guests

kids running up and down the hall

need to more carefully monitor the pool, lots of rules being broken, people with their own music, etc

the structure surrounds a wonderful pool with full bar and dining

most hotels have mirrors with no outlets'' pool & gym also met our needs

they provide you with complimentary champagne and breakfast, both delicious

love the spa tub in the bathroom and the bidet

the poolside bar has yummy appetizers and

quiet hotel, adults only, bar by the pool, clean lounge chairs and ice water

the location of the hotel was good walking district to casino and food places downtown

we also appreciate the airport shuttle

also we had a uncomfortable situation when coming back from the casino, guest in the room next to ours kicked 3 of the doors of family and friends trying to find

would have liked more food choices and room service

if you have young kids it might be noisy as a nightclub is next to the property and open till about 5am,but that is

staff were very helpful with an early check in and changed us to a ground floor room at no extra cost

location central, staff friendly, gym well equipped and airy, 4 saints restaurant very good.

pool was beautiful and relaxing

did not have breakfast but location is prime

the breakfast was both simple and

there were a lot of screaming kids there recently which might impact my future stays

bar at the swimming pool

super friendly staff to greet us. great amenities. pool and bar were great

love the free parking on site

not like first floor room service carts traveling on tiles outside our door

free parking and wifi

the spa to be open. but understand because of covid.

many kids at the hotel pool i if you are looking for an quiet time and relax go to adults only hotel

she’s 14 and wanted a nice hotel with a nice pool

palm mountain resort & spa was in a central location and is within walking distance of shopping, dining, and night life

mountain views from our room and being so close to town centre, the gym access

the spacious rooms with kitchen.

staff at bar were helpful and awesome

modern, great pool, well appointed rooms and awesome staff… especially erik the bartender!

i couldn’t walk straight through the garden to the pool lol this is me just being spoiled from a beautiful

rooms were great pool decor early check in

large suites with kitchenettes

would ve been handy to have in the kitchen space, however i just took extra from reception at breakfast

would have liked more variety on breakfast bar but realize they are limited by space.

room service and 2

quiet property, two well maintained swimming pools

looked happy and was professional and helpful: at reception desk, the restaurant, the pool, the spa, the valet guys, all of them really

the service was superb, and the psyc spa was a great escape

property, yummy food at all restaurants/bars, beautiful and comfortable bedroom, and awesome spa/pool

if you're going, there is a secret bar where you can eat and drink

the pool area is lovely and clean

pool area was large, with a great view

breakfast was nice. good location.

what if you need to use the restroom and you are at the gym or pool

loved no charge for early check in and later check out

the 10 lb dumb bells are missing from the gym and have been for a while. please replace them.

loved the breakfast basket (not much, but just enough to get you started)

love the location. beautiful spacious room and balconies! pool, restaurant and vibe are awesome!

room, outdoor space with fire pit, quiet, private, complimentary breakfast basket, friendly and attentive service

our suite was lovely with a kitchen and private jacuzzi, unfortunately we didn't get to use as it was so hot

breakfast basket, impeccable staff, excellent happy hour food and drinks, perfect pool, luxurious

we had live music and even watched a movie by the pool with popcorn

the pool

is perfect - the unique rooms with the thoughtful personal touches, the pool, the kind and generous staff, the overall ambiance, classic movie nights with popcorn and hot

relaxing atmosphere, warm pool, little extras

i loved having my own kitchen for snacks, coffee and other meals