perfect location to explore bandelier national monument. great breakfast and cozy room.

location, pleasant helpful staff, good breakfast, laundry

had laundry facilities

clean room, gym

breakfast of ok but not great, gym is very small.

was a gem, very helpful, friendly and makes a good front desk person breakfast was good

machine in room didn’t work right and the coffee offered at breakfast was awful

i really enjoyed the fitness center; the room was cozy and the microwave/refrigerator quite convenient

clean room. friendly staff. good breakfast.

they did a full renovation of the hallways, stairways, laundry room, workout room and i'm not sure if they had a pool because nothing was open

pool was really small

friendly staff, clean hotel, breakfast is good, nice pool & workout room, laundry facilities are adequate, front desk can give you quarters for your $$

in addition, the kitchen was very useful

breakfast was less well-stocked than anticipated.

good breakfast and nice pool area

chose this hotel due to their pet friendly rooms, parking space, and location

the breakfast was great!

the breakfast and the pool

lean and comfortable, hot tub , pool and sauna weren’t e. outstanding breakfast.

love the artwork. staff are great and the breakfast is always a pleasure.

additional charge for breakfast

free breakfast but ended too early for us. gym had food equipment.

laundry facilities also very good and

the breakfast was excellent as was the pool/hot tub

breakfast was hot and offered many choices! our grandkids loved the pool facilities.

the gym is a small room with 2 machines

breakfast was great, they had many options available and the kids loved it

breakfast was cold. tv didnt work

pool, hot tub, poor gym, breakfast- most everything outside of room was not air conditioned

the breakfast was good with many options including eggs, bacon, and sausage

the room next to us had several kids but we did not hear them at all

great bed. good breakfast.

tv comes with netflix & youtube which was great for the kids

the breakfast was great and the location was so convenient to everything.

pet fee, aaa would not discount, keep referring to it third party

good breakfast. great air conditioner. kids enjoyed the pool.

the wifi was a joke. the paint was peeling. the parking spots were tiny. the pet fee is insane.

stern), comfy beds and

full breakfast, not continental

checking in the front desk workers saw my kids and asked if we would have enough room with my three kids, i said yes

for the price, didn't expect a fitness center or indoor pool.

breakfast room, pool and spa

am used to having a laundry bag in my room

we used the laundry facilities which were very good

the breakfast was outstanding, the location was great, and the hotel was really clean.

the coffee maker in the room was nice since i left very early and did not have time for the breakfast

cleanliness friendliness and convenience. great breakfast too

breakfast area was being remodeled

at the front desk was sooooooo sweet and helped to accommodate us with early check in on a busy weekend

clean great pool staff fantastic very helpful great breakfast

breakfast was good. used the hot tub. enjoyed the city

the rooms were clean and comfortable, the staff was welcoming, the pool and hot tub were perfect, and the breakfast buffet was a great touch

the pool area was not cleaned up, it was a tues eve and lots of wet towels around, kids using the life buoys from the wall as toys

location, onsite laundry, onsite fitness center, well lit convenient parking

laundry room which is nice to have, we used it

indoor pool, hot tub, breakfast

indoor pool, hot tub, breakfast

the laundry was a little messy but not a huge deal

staff was ok a little understaffed, drinks at the bar were expensive for the amount that came in the glass

city bus line and 24 hours/walgreen s/ swimming pool at facility/ fitness center/ ice and daily room service and it s quiet

the amenities (hot breakfast and pool/hot tub) made our stay with the kids even more pleasant

nice breakfast

cleanliness room, breakfast was good. quiet place.

a lot of noisy kids running around, it seemed many school age children had rented one room and were always going

kids running in the hallways and in the (weirdly greenish) pool

had me park where they could keep an eye on it for me

courteous early check in was a big plus

reasonable pet fee. lots of outlets.

the breakfast was good. a lot of selections for a continental.

breakfast including waffles, fruit, oatmeal, etc

laundry was right outside my room

did not indulge in the breakfast, only because i enjoy eating and drinking at the plaza

the gym was good, but they need more equipment

also, the bar and restaurant were excellent

and the all you can eat brazilian steak and salad bar was amazing

many kids swimming without adult supervision

nice pool, there was a gym which we did not use

pool very clean and gym even had free weights

bar and outside facility was fantastic as was the bartenders

the pool was nice after a really hot day of shopping

breakfast was great

the pool was a little small and crowded. there were stains in our sheets.

excellent breakfast burritos served at complimentary breakfast

the breakfast is great - got to try the brekkie burritos

exceptional breakfast with delicious burritos, even vegetarian options

the breakfast was cooked with fresh ingredients and made on site

room was big, with a kitchenette and a very comfortable bathroom

also the continental breakfast was ok, not hing

nothing. everything was wonderful. the only thing is the spa had to be closed for the covid

loved everything but if we could have a few wishes we would love to have an indoor swimming pool, sauna and a steam room available for guests

we stayed 2 nights and it wasn’t until the following afternoon, we were told about the bar on the 6th floor

service, continental breakfast and happy hour made our stay extra comfortable and leisurely

the restaurant did fast room service

the room was pleasant, very clean, and comfortable! room service was excellent.

received the early check in and the large patio to our deluxe king suite

facts that the entire menu from the restaurant was available for room service was very nice, location of room near door made it easy to take the dogs out for walks

residents were hiding filled trash bags in laundry rooms - i saw food bags in stairwells

rooms are actually casitas, self-contained adjoining mini-cabins, of a kind, with kitchen, bath, and ample sleeping area

laundry machines were available for guests to use and they even had laundry soap available at the

one was spilled coffee grounds left in the kitchen and one corner that hadn't been completely swept

full kitchen

breakfast was exceptional, staff friendly and helpful

pool or spa

don’t really dislike anything but i would like to suggest that the in room coffee bar have two packages of regular caffeinated coffee

the burrito bar for breakfast is delicious and the coffee until 11p is great during the winter

all night or last night called the office and they said don't worry it will stop next there is no spa or bathtubs if that was a deciding factor as it was for us i would recommend elsewhere also the

the breakfast burrito bar was great, along with plenty of fruit and cereal options

this hotel allows dogs and along with the extra room service charges, these should have been advertised upfront

wifi unstable at times. pool tiny.

wifi, unresponsive climate controls air conditioning was set at 62 with hi fan, which should

the room service was pretty slow in the first couple of days but improved after i complained

wifi was slow and kept cutting out

room service bad apple juice was sour sick but the rest of breakfast was very good

the pool was closed for maintenance, but, since it was mid march, i doubt anyone would have anticipated

i would have been so pleased if we had room service without asking, just a tidy up with soiled towels gathered, trash emptied, fresh water

great outdoor heated pool that we used in late october. nice hot tub.

9 foot deep pool. original hacienda building in perfect location.

i especially loved the room, free parking and free breakfast

our kids loved the pool and the little koi pond

breakfast was great,the room was very comfortable,the view from the balcony was perfect especially

parking was tight but understandable.

great breakfast buffet .... superior wifi ... at center of town .... overall a great place .....

great laundry service, both rapid and perfectly presented

they have a great bar area with a wonderful bar menu if you prefer to eat there instead of the dining room

i liked the location to the plaza and the on-site bar and restaurant

pet fee $75 nearly doubling the room cost.

only thing which could have been better is bar being open, but virus prevented that

very accommodating with an early check in for us as we brought our 9 month old

had a reservation for four adults and three kids ( one room with two large beds and another room with one bed)

this would not sleep 4 adults, luckily our kids are small, so one of them could sleep on the chaise part of the couch, but it was very firm,

the people upstairs had kids running back and forth all night.

great pool

the bar and restaurant staff aren t particularly attentive for the level of hotel it is.

dinner ordered from restaurant for room service was spectacular

who offered to take the car while waring that the alternative was to take our chances with street parking or another garage

00 a day for parking after paying so much for our stay

concierge parking was a challenge

their restaurant and bar seemed to have fairly limited hours.

once in my room the restaurant kitchen was next to the room

except the advertised “kitchenette” was a very small bar area

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

cozy and very convenient location. staff is great and the hotel bar is a nice place to hang out

there is an amazing cocktail bar in the same building where the bartender has created all kinds of unique infused cocktails

staff very friendly, helpful especially shuttle rides to restaurants

arranged early check in

the gym could use an upgrade

have loved to have had a pool

shuttle service available

enjoyed that the bar and restaurant were open during times that were convenient to us

location, fitness room, the rustic charm of the main building and the artwork on the walls in the main

d open 24 hours

the bar is really very cozy and relaxing

day we were there it was raining so we were just checking how far etc and they said they have a shuttle to go anywher e whithin 2 miles and not only that they would pick us up too

had talked with staff long before booking asking for spa pamphlets

they also have a five star spa on location

the spa service was good

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

great get-away!! spa amazing !!

options, arcade, and pools were closed due to covid

excellent hotel and casino

rooms were quiet despite having a casino nearby

my daughter won money in the casino

quiet, lots of things to do, pool/gym was great

especially enjoyed the comfortable rooms, and a super bar with great free food and drinks for happy hour

convenient to get in and out, great parking and close to the casino

wished it was connected to casino but enjoyed anyway

buffet in casino

we could walk across the parking lot to the casino.