the pool and hot tub are clean, heated, and not postage stamp size like many newer hotels

the only downside is that the gym is on the third floor and when someone is running on the treadmill it is so loud below

breakfast buffet style very nice selection

the breakfast was great!

the gym is well equipped

swimming pool looked dirty.

i was sick with stomach flu and they accommodated my request for early check in

kids in room above our room running all night couldn’t sleep

pool was a little rundown and only had one set of tall stairs (not super great for kids but this is ok)

pool hours, i know every hotel that has a pool, shuts it down in the evening

the gym was nice. room was decently sized for the 6 of us.

breakfast was not served by the time we checked out

perhaps the pool could be open later then 10 pm would be

the rooms and pool is nice beds are comfy

the pool was crowded- but i expected it to be on a weekend!

the breakfast was great and the staff were very welcoming

i appreciate the ability to have our cats with a very reasonable pet fee

the kids enjoyed the waffle and cereal, otherwise they could have had an additional hot breakfast

the clean room and breakfast

kids were disappointed

we arrived late after 10pm and left after breakfast by 8am

breakfast wasn't that good. eggs where cold fake looking and like rubber. coffee was good.

good breakfast. great air conditioner. kids enjoyed the pool.

$25 pet fee.

to drive around to get to the mall when the parking lot looked like it could have been open straight to the mall

for the price, didn't expect a fitness center or indoor pool.

front desk was very considerate. very accommodating with a late check out.

my kids loved the heated pool and the room was comfortable

were so nice, it was super clean, there was an awesome pool, the breakfast was awesome (above and beyond

i even got a load of laundry done

nice pool facility

many loud kids at the pool

variety at breakfast,pool was clean and was great to be able to swim and soak until 11pm

it was clean, decorated in sw style and it has a great breakfast.

location, onsite laundry, onsite fitness center, well lit convenient parking

laundry kind of expensive.

breakfast was good with variety of cold and hot options to select from

at the front desk was sooooooo sweet and helped to accommodate us with early check in on a busy weekend

breakfast provided was good and easy to take with us

breakfast was great and breakfast room was very clean

the hot breakfast omelets, turkey sausage, capital, & green chili plus fresh ground coffee was all

issue but we had a issue after we checked out that we wanted to fill water for the trip and the fitness center water was not working, i asked where else we could get water she just says there was

cleanliness room, breakfast was good. quiet place.

clean, comfortable, good breakfast, friendly staff, nice hot tub and pool

i wish the pool opened before 10am so my kids could swim before we headed out on our long drive.

not ready non existent shuttle service- even though i asked 24 hrs in advance no coins for laundry at front desk handicapped bathroom had no hooks or adequate shelving 3 urns of coffee were

hotel is in disrepair. we were not given the room we reserved. kids slept on the floor.

a shuttle that took you to town

the pool was good for kids.

enjoyed an evening meal & especially the breakfast at the bistro

had me park where they could keep an eye on it for me

courteous early check in was a big plus

freezing cold pool. for breakfast you can make your own waffles!!!

i liked the food selection for the breakfast

i love the location and the size of the room the pool was awesome

price as great and we enjoyed the good beds and did miss the breakfast- hope that returns

did not indulge in the breakfast, only because i enjoy eating and drinking at the plaza

disappointed the use of the indoor pool and hot tub were not available

” we have 4 kids it was a scary experience while your trying to sleep

clean, comfortable room. it was enormous! great staffing! great breakfast!

unusual to not have self-serve breakfast. no choice of fruit for breakfast.

best beds & breakfast.

room was really small for four people (us plus our kids - 9 & 5 yo)

the lobby, breakfast area, and the bar are gorgeous and comfortable

i arrived 10 am on my check in day and was told that early check in was not possible

the hotel has a free breakfast, pool and exercise room

shuttle was convenient and the hotel was close to downtown, restaurants and more great

wish they would have a continental breakfast as they did in the past

received the early check in and the large patio to our deluxe king suite

great facilities, near center, shuttle

of the personal complain of our room next to the laundry room, the place lacked any atmosphere whatsoever

our attempts to book a massage were unsuccessful. tardy or no responses from spa area.

husband and i enjoyed our stay at the hacienda, hotel and spa

good location. reception and bar restaurant was nice. nespresso in the room!! ud83dudc4d

from the great older gentleman who hosted us for breakfast and happy hour, to your wonderful and accommodating shuttle drivers

service, continental breakfast and happy hour made our stay extra comfortable and leisurely

older gentleman who hosted us for breakfast and happy hour, to your wonderful and accommodating shuttle drivers

breakfast abd breakfast room were nice

fe until well after midnight, but the night manager made sure to meet us and helped us arrange a late check out for the next day

room with full kitchen, large bathroom with full size tub and a,private patio

great breakfast too

room was big, with a kitchenette and a very comfortable bathroom

the breakfast was the finest i’ve had in this country

breakfast included a burrito bar and fresh fruit

breakfast

the breakfast was wonderful. there were several choices.

the heated floors in the bathroom, the patio outside our room, the restaurant 20 steps away, the breakfast was fabulous

i especially loved the room, free parking and free breakfast

the hotel also has a restaurant and a very active bar on-site

free parking, breakfast, and wifi

with great pool and cocktail hour

didn't get the $15 del charro credit or the kids crawl package to the bug museum that is advertised on the website

i liked the location to the plaza and the on-site bar and restaurant

it’s beautiful decor, roaring fireplace, amazing bar and restaurant.

this hotel is historic with wine tasting, great bar and restaurant

great laundry service, both rapid and perfectly presented

location, friendly and helpful staff, charming hotel, allows dogs for a pet fee of 25$

the people upstairs had kids running back and forth all night.

great pool

the room was at the opposite end of the lobby, so having kids it would’ve been nice to have staff be more mindful about that in the future for other

had a reservation for four adults and three kids ( one room with two large beds and another room with one bed)

early check in was available and the location is super.

location, sw style comfortable suite, fresh cookies on arrival, pleasant front desk staff allowed early check in and delicious made to order breakfast

the included breakfast is over the top delicious

one was spilled coffee grounds left in the kitchen and one corner that hadn't been completely swept

full kitchen

the rooms are very spacious with separate seating, small kitchen, bathroom and bedroom

they did not have room service which was disappointing

pool side fire place was good

the pool was closed for maintenance, but, since it was mid march, i doubt anyone would have anticipated

room service bad apple juice was sour sick but the rest of breakfast was very good

room service, etc) that was out for a while

requested daily room service, one day totally missed, had to remind service to clean next day

lovely rooftop pool and spa, great location, great bar and

wifi unstable at times. pool tiny.

i know its a popular hotel but for that price i expected the quality of the room and gym facilities to be much

internet access is very unstable and intermittent the wifi shows full coverage but in a couple of minutes there is no internet connection via this wifi,

staff very friendly, helpful especially shuttle rides to restaurants

joe’s tequila bar is incredible! best dinner and free breakfast - so yummy!

joe's tequila bar on property was excellent and fun

staff, perfect location to galleries, restaurants, shuttle to destinations within 2 miles, pleasing breakfasts

well maintained. friendly staff. convenient parking. breakfast

parking

the restaurant and bar was very pricey. we eat at other restaurants

) from room service, but an exchange was handled quickly

who offered to take the car while waring that the alternative was to take our chances with street parking or another garage

we had a great time there and the restaurant and bar are also

heat didn t work well in our suite. no room service available.

resort fee $35, but includes valet parking.

day we were there it was raining so we were just checking how far etc and they said they have a shuttle to go anywher e whithin 2 miles and not only that they would pick us up too

required valet parking

there was no room service

friendly and helped us get a pizza ordered for our arrival since we were arriving right after the kitchen would be closed, and the sheets and bedding in the rooms was amazing

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location can't be beat for a great tourist experience

love staying at hotel chimayo it’s right downtown has a nice little bar charming rooms price is good has the santa fe charm close to all walking distance is what i

cozy and very convenient location. staff is great and the hotel bar is a nice place to hang out

the restaurant and bar in this hotel was super easy to get a quick bite and drink when you don't want to be out in the

there is an amazing cocktail bar in the same building where the bartender has created all kinds of unique infused cocktails

although we did not use the pool and hot tub, they looked inviting and there were kids swimming in the pool - - in march

beautiful pool, super nice staff, very nice room and bed

many kids swimming without adult supervision

work, no bar or restaurant, $25 amenity fee ( with 2 “free” drinks of beer or wine), local kids hanging out at pool,

there were broken glasses outside of our room, was worried that my kids would cut their feet with their flip flops from it

had talked with staff long before booking asking for spa pamphlets

great get-away!! spa amazing !!

the spa service was good

they also have a five star spa on location

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

excellent hotel and casino

snack bar should be open for business hours .

room service food.

balcony room caught pm sun, viewed golf, and adobe architecture

no valet parking and no bell men

did not care for the casino. was boring.

wished it was connected to casino but enjoyed anyway

buffet in casino

in order to eat at restaurant you have to cross the casino smoking section

casino is just a short walk