we were under the impression the pool was open.. and we weren't given any extra toilet paper.

outdoor pool

pool and hot tub

the swimming pool was dirty, small and lots of broken toys.

the pool was very cold with no towels

breakfast room was located ( enclosed pavilion type room with a deck in middle of hotel property) pool is also in it's own area on the property

the indoor pool was closed for the season

the breakfast wasn't all that great but the everything else was fantastic

the pool water was cold.

car show and the staff were so helpful in making sure we had a spot to park the trailer and car

pool needed more water in it and several of the chairs to be replaced, but the hot tub was

had no dislikes about the property, it had a pool, clean rooms, great staff, everything we needed was right there

outdoor pool, indoor hot tub, and shares indoor pool with sister property right next door

rooms was clean as well as pool and hit tub areas

the little playground was great for our daughter, and the pool looked good too, eventhough we didn't

lucky for me he was content for a while in the inner tube current lap pool so the water park was utilized a bit

have been a little better was a little disappointed with it being a piece of fruit a granola bar and a warm bottle of

pool and hot tub could have been cleaned a little better, there was sand and dirt at the bottom of

the pool area was very kid friendly

breakfast bar and they put us in a corner small room facing the parking lot when the hotel was less than half

pool or maintenance

the pool & hot tub. location close to mackinaw island ferry dock.

location was fine had a pool

hot tub was closed only 1 pool indoor to use but the chlorine smell was so strong couldn't be in there more than 30 mins

was right but the room was small and only had one towel and 1 wash cloth etc couldn't tell if pool was running just look vancant

no breakfast due to covid could of served in a box

beds renovated rooms pool beach access tasty breakfast location we are all surprised with the quality of this hotel

and hot tub is not working and their is a paper stating to go to a different hotel to use their spa and pool

but they didn’t have breakfast like the website said they did

was disappointed that no breakfast or hot tub open due to virus but pool open

- i think every thing was cooked in a microwave including the eggs pool a bit too cold laundry on site - i’d skip moved night stand a little to plug in cpap and several candy wrappers

the in room spa tub didn't work right and thats what we pay for

laundry machines didn't work very well.

booked my room for the week because we were travelling in on motorcycles and it had a laundry facility and complimentary breakfast and it was close to the city

having enough hot water to shower and use the spa tub i paid for.

i love the pool and the jacuzzi

the pool was ok

the indoor pool should have been open but wasn't.

location was good for casino and downtown.

i would have liked to known the indoor pool was closed.

right next to the shuttle , beach, great restaurants and the city

the view was incredible!!! staff very friendly. excellent location. great pool and hot tub.

clean lobby and room. decent clean pool. walkable distance from down town.

the location was great for staying 2 nights close to shuttle for macinac island.

pool and hot tub were fantastic. right on the beach was great aldo

there was a good variety of foods to choose from at breakfast

eggs, biscuits and coffee, plus fruit were the best thing offered for breakfast

too many kids in the pool

we had a wonderful stay with family, very nice indoor swimming pool facility

would love a full breakfast.

free breakfast was a joke

breakfast was wonderful

pool sides could use s good cleaning

the online booking says it includes water park passes to emerald and we never got any at all either day

there is a pool

universal criticism- i think all hotels should serve breakfast until 11 : ) (while still having no complaints about this property's breakfast

the kids running in the hall way and the smell of weed on the first floor

good amenities (pool, exercise room)

the laundry area doors were kept open in the main hall for everyone to see the dirty laundry, and there

kids enjoyed the pool and we were able to relax

pool area is clean and nice

pool was nice

the pool was nice to have, kids swam a lot,

staff was friendly it was right on the lake with beautiful beaches and the pool, sauna and hot tub were indoors and nice

nothing breakfast as advertised.

breakfast was amazing, rooms were huge and the pool was warm :)

going to 3rd floor for breakfast in cold wind

location was good , staff was nice , room was available for early check in

staff were friendly, rooms spacious and comfortable and breakfast was very good.

mouse droppings on laundry

it was really disappointing not having the basic for a breakfast, specially when traveling with kids

kids were happy with waffles

pool area was not supervised, it was way too loud and you could hear kids screaming down the hall to the elevator

the pool, the dark blinds, beds, breakfast

the breakfast was plentiful and we used the indoor pool and hot tub almost every night

the breakfast area was small and didn’t allow much room for multiple people but it was very clean and

tub was boarded up pool area was dirty had to watch your stuff so you didn't trip on the broken concrete

pool was okay, but the hottub was permanently screwed shut but i've stayed in worse

pool was in poor condition smells of mold wood ants in bathroom

stayed because they had contanial breakfast which was aweful

in the room to hang coats especially in the winter months and for bathing suits after using the pool

breakfast was just ok

quiet, clean, nice breakfast

toilet was running all night, blow dryer didn’t work, and the lightning in the fitness center was non-existence

location, pool, breakfast

i liked the location, pool and spa tub. close to everything. shuttle to ferry.

we even used the very nice laundry room

it was clean and the size of the swimming pool was amazing! the kids loved it!

being close to the lake , the pool and hot tub were exceptional.

had booked two rooms and they were separated by the laundry room.

no real continental breakfast

offered us meal tickets down to a different restaurant along with water park tickets because the pool was not open

no microwave in a room with a spa bath explanation of room was not what pictures or website

we were on the ground floor and kids running around in room above us woke us up.

they offer breakfast, and there was no breakfast.

breakfast selection was limited.

breakfast could have been a little bigger but overall was not bad

close to where we needed to be, clean room, nice hot tub & pool. decent breakfast.

close to where we needed to be, clean room, nice hot tub & pool. decent breakfast.

great breakfast and nice hot tub. staff was very friendly.

view, spacious room with balcony great pool and hot tub love sink separate from bathroom great to have refrigerator with

couple of drinks and set and visit with friends, enjoy the relaxing end of the day, and watch the golfers playing golf

no laundry bags

the pool was lovely and clean but was very cold.

some of the tree tops from the golf course were trimmed you could get a better view of the bridge

the kids really liked the fresh popcorn available for free in the lobby

it allowed dogs so my kids got dog fur on them.

but not sure to what degree) and regardless of where you purchased tickets you can take the free shuttle to and from the dock

there was a shuttle to the casino and we were able to get ferry tickets through the front desk

the pool and hot tub was clean and beautiful

close to casino and shepards

very friendly, clean, and nice pool. pet friendly.

breakfast was awesome room was really nice as well. pool room was clean, and well kept.

the carpeting was very old and should have been replaced decades ago

other guests smoking marijuana in the pool/spa area.

pool was clean and well kept

the complimentary breakfast was very good

hotel staff allowed us a few extra minutes before closing the pool after arriving late in the

breakfast

staying at the property #1 all rooms are lake front, #2 free shuttles to the boats, #3 awesome pool, #4 room was clean, #5 no bugs spotted, #6 easy parking, #7 easy getting luggage to the room,

more protein for breakfast - longer hours at pool

loved that they had a shuttle to shepler's ferry dock

shuttle to the ferry - free money for casino

nice pool and hot tub

very nice staff, great pool and great location

would've been nice if the pool had been open later

breakfast was good but would be better if we had a variety in items

pool needed a little tlc but the kids didn't seem to mind. lol

could not take food back to our room for other family members that had a hard time getting to the breakfast area

reasonably priced, located on the water, free continental breakfast, great staff

great location. pool was busy.

the commotion of downtown and there was plenty to do; enjoying the quiet waterfront, playing glow golf, exploring the grounds and more

staff- great coffee- tried to get you tiny breakfast with a grab and go- beautiful

staff ,clean room,nice breakfast

they had a nice sized swimming pool which we had lots of fun in

helpful staff, got us ferry tickets and a shuttle to and from the ferry

loved the older gentleman who shuttled us in the qtv

breakfast was great with lots of variety

breakfast was great!

the staff was friendly and helpful and the breakfast offered was a legitimately good breakfast with many choices

the breakfast was amazing, i liked that they changed the flavor of waffle everyday

the location right next to lake huron. the breakfast was delicious. very comfortable furniture.

i was surprised at how good the breakfast bags were. plenty of food in each one

pretty central to our needs. nice pool and view of the lake.

breakfast room was very dull and uninviting

the breakfast is good

the hot tub was large and so was the pool

good breakfast. nice pool (not heated), hot tub and exercise room

the breakfast selection

nice location. loved the shower and breakfast awesome

we liked having a kitchen area in the room too

the 2 bath, kitchen and pull out couch. the breakfast was surprisingly very good!

swimming pool area was excellent also

room; friendly staff (particularly breakfast staff person); proximity to lk

the pool was great

the location was great, the breakfast food was always delicious, the inn keepers and staff were incredibly helpful and

room, pool, and breakfast

didn’t have time to use the pool but it looked like the perfect place

on and off highway, quiet, friendly staff with a whirlpool, pool, play ground, outdoor grill and picnic area

pool/hot tub open late enough to enjoy

spa tub was big and worked perfectly.

there was a nice pool though we didn’t use it

in pool