pool, rooms

kids enjoyed the pool and we ordered food from their menu and it was really good

breakfast was spectacular, the buffet was fully equipped with everything you could dream of

breakfast was included, but we didn't have time before our shuttle pick-up

great gym and pool, good food in the restaurant

i made room service order for dinner and the hotel workers could not speak english properly and didnt get

plenty of self-parking spaces and free airport shuttle was a great service

pool, nice rooms, laundry facility, decent gym

i like this hotel's grounds which include a pool, park, restaurants, bars, casino, giant chess

having to go outside the hotel grounds to the parking lot was a

later on we had beverage service to the pool, which was great

instead of a room bar there was a mini kiosk downstairs

a bigger swimming pool....

the room was clean. they are across the street from the mall. nice pool. laundry room available.

decent gym well attended

lovely buffet breakfast in the morning, nice pool area and golf course

wonderful, beautifully designed hotel, with spacious fully equipped room, amazing breakfast and restaurants

is no place to run outdoors, despite having a very nice golf area

service in the restaurant was a little slow and at the pool bar was totally unacceptable

the bar seemed a bit short staffed.

beds very good. housekeeping good. nice bar downstairs. very nice staff. good linens.

the pool was too small. the bar is not fun.

pool is disappointing

the pool was too small. the bar is not fun.

only thing we were disappointed in was the size of the pool

food was good, except the breakfast buffet food was not very warm

arrival, reception, pool area, big gym, beautiful spa, comfortable bed, excelente massage therapist

nice swimming pool, nice shops

breakfast buffet was extensive and delicious

nice gym (old equipments but quite furnished) and spa (men and women are separated)

the gym is limited for weightlifting but has a lot of cardio equipment

had an issue with the laundry service

all was well. only no room service.

wifi in room 623 was inconsistent and not up to standards of this type of hotel

gym is a bit small and being used as a playground for kids

m and pools), the room was very spacious, clean, great sheets and very comfortable beds

the staff, room service and the food (my favourite was the avocado toast) was the best (-)is a good experience, very relax and the pool was so amazing, also there is a good treatment from room (-)annoying and expensive it could be the better on that part, the restaurant is very good but the room service menu must have a couple more choices (+)clean, overlooking the ocean, excellent room service 24 hrs (+)clean, 24h room service, good position good food comfy beds (+) we ordered room service b/c we were too tired to go out and the food was delicious (+) the room service was very fast (+)extra comfy bed, room service delicuous (new york burger a little spicy) (+) room service also has their own fees outside of what you order (-)room service took too long: dinner - one soup was cold

gym was great and the pools excellent

the customer service at the pool, can be 100 % better

big rooms with view and best breakfast in town

good location. the small kitchen in the room is great if you need to stay several days.

the rooftop pool was very cozy and nice views

great breakfast with many choices even with covid-19 restrictions. very helpful staff.

kitchen equipment, proximity to airport , nice view of the harbor

in terms of service, everything moves slowly and pool area is always under maintenance

close to casinos and quite a few restaurants and bars

eficient and friendly staff excellent room service

functional gym

everything specially breakfast

wifi was almost inexistant the speed was so sloooow

the pool area and gym was nice too, good view and nice jacuzzi

lack of signage in parking garage to exit.

pool area was taken over by private kids party day we arrived

busy pool , and small pool

the location is excellent, the rooms are spacious and very comfortable, and the pool area is a real highlight

the room service staff entered the room with the

wifi strength was a low in our room

location , the rooms , the balcony , the breakfast was amazing

would have been great to have a few more vegan options for breakfast but i have always been able to have some fruit, salad and some bread

nothing at all to complain about. perhaps wifi could have been a bit stronger.

after workout there is a lovely indoor pool to cool off with a swim and then relax with a book on a pool side bed

breakfast was a great surprise, excellent variety of items- worthwhile

the breakfast buffet was delicious

property has a great breakfast buffet

last night we had dinner at the bar that is in the hotel but that is a franchise, bad experience, abusive in trust he doesn't

staff were very helpful, giving me a huge room with nice views, arranging both early check in and late check out and storing my luggage for a few days

bar wasn't open, restaurant is not actually in the hotel

bar at the lobby never work

everything was good,location,cleanliness,price,staff,breakfast and free parking

azing rooftop bar on 64th floor - a must see)

booking was for only four days, than i would move across town to the sortis hotel spa and casino

the casino is the perfect accommodation to win lose or draw

the casino for food and drinks

and for those who like a game of chance there is a casino right next door

had a casino for entertainment below, a dairy across the road for getting essentials and a nice

it has a spa 3

the attached shopping center with casino is accessible from the hotel 24/7 and makes for a fun nighttime diversion or when the

free parking

great views. great staff. pool area and bar was great. breakfast was fantastic

ordered a dessert through room service and it took 45 minutes to get it delivered

the staff, the breakfast , the beds were very comfortable. not a bad location

however the normal room facilities were les than expected from a well known hotel chain, eg no bar fridge, coffee/tea for one person for only one night, restaurant limited menu (only bar type

we can't do breakfast that was included in our rate because our flight was at 6

the bar closes a bit early at 11

nice room, good breakfast, central location.

the wifi was weak, could have been stronger

wifi is not very strong in the lobby. sometimes it takes long time to send or receive messages

great breakfast buffet

the elevator were taking way to much time during breakfast due to the space restrictions for covid19

the breakfast buffet is amazing with lots of options, staff are friendly, many restaurants in the

early check in before 3pm which was nice and appreciative. roof top pool was pleasant.

the breakfast was outstanding and the bed more than just comfortable.

breakfast variations, only waffles were missed :-), perfect pool on the rooftop and good gym

large variety of restaurants in the area. good breakfast provided. nice rooftop pool.

modern and clean. gym is awsome. rooms are nice and comfortable

el bar arriba no saben como hacer una minchalada the roof top bar don t know how to make a

bit dark in the room and hall ways we were disturbed a bit of the hotel rooftop bar music at night

top bar not open and no guidance given to the restaurant /bar on mezzanine floor - only told about the

the chef was great ( i ordered room service many times) comfortable beds, its a new hotel, nice gym, i was very satisfied with occidental, its in the center of the city which is (+) the gym was very good (+) we loved the gym and the view from our room (+) fantastic gym (+) gym is available (+)centrally and had good facilities, the gym was really well equipped (+) also the gym was perfect (+) nice breakfast, gym is also relatively well equipped (-) notably, there was no air conditioning in the common areas like the lobby and gym, which made those spaces uncomfortable during warmer hours

rooftop bar incase you want to enjoy

wifi fluctuated a bit and disconnected itself off, one of the towels had a big stain, unsure of

great beds. nice little bar in the lobby with friendly staff. delicious breakfast

the wifi was slow

friendly staff and free parking available. the room was quiet big with a comfy bed.

the beds were so comfortable. nice clean and the pool on the roof was so cool

no coffee machine, bar fridge not connected

the gym is new and has been updated equipment

they gave me late check out for free

one can relax at the swimming pool outside and gym was enough for a few days at the hotel

the only bad thing is the extremely loud music coming from the bar on friday night

room service came every day

was very helpfull and help there they can only the spa was still close for us to have a nice relax time there and had to go to defirent spa for

good rooms, nice area for the pool. good parking facilities

20/person) expecting a full

nice location nice casino

bed was amazing - very good breakfast with a lot of choices - nice spa - all staffs were professional and polite - good bathroom - good from the restaurant was

allowed very early check in

wifi a little patchy

- and she helped me to get an early check in which was much appreciated

good location high luxury friendly personal delicious breakfast room service very exclusive nice

breakfast was good as well as room service

large room, comfortable bed, decent gym, nice poolside area.

called house cleaning they were there in kids then 10 minutes, we were leaving an excursion early in the morning and my husband ran to the

room was awesome, the food at the bar was equally awesome, and breakfast the next morning was you guessed it

rldwide known) - no contactless payment - room service menu, is terrible, better ask for food elsewhere with delivery services - the tv did

room service. what i ordered was not hot .

wifi in room 527 was very slow, i know that in other rooms it is better, have been a client since

breakfast and nice staff. nice pool for kids

everything was excellent ud83dudc4c staff, location, breakfast and atmosphere it was great

free parking) staff was friendly and helpful nice city view from the room

booked there for the jacuzzi and pool photos on booking

the pool is quite small

beds were very comfy, the room service and food very good and the breakfast delicious

we had planned to treat mother-in-law to room service and she was rudely charged at the room when i

the room service was very good and fast.the bathroom was ok.

the supper or breakfast buffet is always well stocked with good variety for all tastes

location, staff treatment, breakfast, bedroom

the hotel has a swimming pool, is in an excellent location and has a free parking for guests

free parking was nice

little pool with icy water, even if outside temperature was hot, not easy to enter

room service was phenomenal, the non-alcoholic drinks from the pool bar were also amazing

however, while the flowers were amazing, the room bar was not stocked, there was no champagne, and the room felt damp, as if the air was not working

staff was very attentive and the gym was large.

decor needs updating in rooms and hallways, and the gym has water damage

the service, the gym/pool/hot tub, breakfast, the views and location

the pool lounge area has beautiful views of the ocean and panama city

breakfast was good, lots to choose from, and the bar makes a great gin and soda

the rooftop pool was a very nice place to relax during the day

good breakfast but a bit expensive

terrace were the pool is should be open after hours to allow people taking pictures of the awesome skyline

95 for wifi

great pool, perfect for the kids very comfortable bed

free wifi is poor ordered room service and never received -chases 3 times and never got out coffee

is super super slow, on a weekend and the hotel didn t have the outdoor snack bar open and to get service it was ridiculously slow, room service same thing over an hour wait was

very good healthy breakfast very well equiped gym

breakfast was great, fruits, eggs, cereals and marmalade, juices and coffee/tea were delicious

great location, nice infinity pool, friendly bartender at the pool, room very clean

the pool and bar close too early

loved the pool the view was amazing and it was big

there is a roof top, pool and gym which was appreciated

more gym equipment

we really enjoyed the pool and the breakfast in the courtyard

the property is new, and gorgeous. the spa is top notch, as is the gym.

the spa treatment itself was good, but the spa facilities were extremely lacking with no steam room or

ol, gym, rooftop bar, etc) and attentive staff