very good swimming pool. the location very good, in a totally safe area.

old phone in the room made it hard to speak with room service

kids loved the pool and were virtually living in it for the two weeks of our stay

two gyms

they also have a gym and the spa indoors and a fantastic pool on the outside

the staff was very profesional. the location is great. wifi was fast. fair breakfast

nice staff, very helpful; great wifi and big rooms

good wifi

you have wifi, air conditioning,

- the wifi worked in our room - we got some breakfast, even though we had to leave very early

24 hour pool! wonderful service & nespresso machine in the room. a splendid experience!

the location is perfect. the pool is great the room is elegant.

wait times for room service was over an hour

larger seating/lounging area around swimming pool & more updated fitness center.

fantastic dinner in the roof terrace by the pool. great service.

great location, amazing japanese restaurant inside hotel, great chill pool area

the restaurants were closed by 11 pm, but the room service is 24/7 available.

room service felt underwhelming, vanilla if you will

super clean, super comfortable and delicious breakfast.

service, very clean, awesome breakfast

poor is gorgeous, but do not accept people who are not staying at the hotel in the pool

the same loud disco/techno-style music plays everywhere — hallways, pool area, restaurant, lobby — and it became overwhelming

nice gym

the pool and the view were stunning

the breakfast was very good as well the personnel always very helpful.

room was very comfortable, breakfast 10/10, and outstanding service

lounge and pool

the pool. the service

the breakfast is very so good and the

they do make you pay for early check in when you arrive at 1:30pm

everything. location, food, room service. everyone spoke english. free parking!

breakfast was superb

did not use the pool

sound proofing, i couldn t sleep due to neighbors having s*x all night and kids yelling on the other side

would be nice to have a map of the hotel, where everything is located

elevador don't go to parking directly

staurant, swimming pool, opening hours, etc

hotel bar is possibly the worst service i've ever gotten

they also had parking on site which it's pretty nice

in addition, when people are coming out of the casino or the club, they can be very loud

this had no proper restaurant or bar the room was absolutely without any utensils

the second room assignment was ok , didn t have any coffee left on the kitchenette

could not get wifi working

only one restaurant, no top floor restaurant as advertised, no casino as advertised and some cleaning staff seemed slow to getting around to daily room cleaning

the staff in the lobby and the bar areas were nice and friendly

room is very comfortable. fitness center is well equipped.

parking accommodation

the bathroom was never cleaned when they do the room service

we were able to do early check in for being gold member and the welcome drinks were good

good breakfast

i ordered room service and the food was delicious and fresh and the destination wedding, well it was just a

very good breakfast, nice location and amenities

the breakfast was good but was not refreshed timely

this hotel is beautiful and the breakfast is a1

wifi didn t work in the room :

the 24/7 gym is sufficient

laundry room,pool

has a gym, which is a huge plus for people like me and a free laundry area

customer care front desk kitchen

clean and big fantastic staff and room service was great

during our stay the pool area was closed, which was not stated when we booked

breakfast on my first morning was very good

the complimentary breakfast and comfortable bed

i booked the hotel because it had a pool but upon arrival we were informed that the pool was closed

breakfast was correct; the room was clean and spacious and a direct secure connection between the parking lot and the room

it has everything you need, casino, club, good food, cafe, pool and the friendliest staff that i have ever encountered

a fully equipped gym that my family enjoys using to keep their workout on and the beautiful zui spa where they offer many different wonderful services

parking now you have to get of property and go around huge block to park in rear of the hotel,

it will be very helpful more parking and check how people park so will be less difficult to park

no breakfast...the hotel was excellent

the breakfast was excellent and the little woman that makes the best omelets ever

i didn't like the $35 daily charge for breakfast, wasn't worth that value.

hotel was very clean !very good break fast buffet. great gym equipment

sheraton should buy a special fridge for the pool area, for a better coolness of such beverage

the breakfast was del

warm welcome and early check in on arrival from a lovely lady on the reception

room services wasn't 24 hour by eleven o'clock is nothing to eat

santo from the bar in the pool was extremely helpful and polite this guy needs a rise

everything from valet parking, frontdesk, cleanliness, food, etc...

i didn t like breakfast much, but was not a problem.

the bar and restaurant area is very inviting

food was really good! the pool was not use because it was raining at all time.

the gym is very poor

saturdays no parking for your car as they have a night club on the premises

i don't like the parking spa, some of the security ask for money to look fit my car

it also has a fully stocked kitchen that i didn’t use but it’s nice to have

i felt very welcome. your own appartement in zona colonial. airco, kitchen, good bed

staff was great along with location. the room was big with a small kitchen if needed.

small room with kitchenette, but smart solution of arrangement

room has a little kitchen with stove and small refrigerator

breakfast was good and they offer much more

kitchen was badly equipped

4 choices of breakfast on the patio around the pool - very nice

the staff was very helpful and the upstairs bar with jacuzzi was a very cool touch

the bar area is amazing

the rooftop pool and bar, the view to regina angelorum, the staff.

rooftop pool and bar are great

adrian, sadam, carolina, barbara, francisca, pedro, are just incredible

excellent service & breakfast. couldn’t try lunch nor dinner.

only made it right they went above and beyond and upgraded us to the owner’s suite and included breakfast in our stay

pool, is better than the pictures, and is open until 7 p

wifi in one of our rooms did not work and did not get fixed as promised

they have improved the bar and car parking

gym and sauna is closed

the bar was closed. it would have been nice to hangout and enjoy the surroundings.

the bar and the restaurant tops it off

great staff, restaurants bar and pool this stay made the trip worth

- we enjoyed the pool

the pool was closed and it was one of the things we wanted to enjoy duringg the stay, we were not

restaurants which were excellent, spa, gym and a lovely rooftop pool with drink and food service

the bar staff was super nice and always attentive

gym

gym is not a gym…it has one treadmill and a few weights…also the rooms can be a bit small when

the roof bar was closed.:)

couldn't use the gym